CAREER OBJECTIVE

To seek a challenging position in a progressive company with my experience

and contribution to the growth of the company with my knowledge and position. ACADEMIC PERFORMANCE

Course School / College Board /

University

Percentage Year

D.M.E.

Ayya Nadar Janaki Ammal

Polytechnic College,Sivakasi.

DOTE 88%

2012-

2015

S.S.L.C.

Government High School,

Naranapuram.

State board 70.2% 2012

EXPERIENCE

• Lab assistant – SRNM Polytechnic college, Satur

Duration : March 2016 to September 2016

Roles and responsibilities :

• Takes care of consumables, maintains and assists in conduction of the lab

• He shall be responsible for procurement/storage/accounting of raw materials, tools and instruments and keep necessary records for the same.

• He will be response for issue of material/tools and equipments for the workshops.

• Maintains the cleanliness inside the lab and executes the safety norms

• Maintains the stock register

• Lab assistant – Ayya nadar janaki ammal polytechnic college, Sivakasi Duration : October 2016 to April 2017

Roles and responsibilities :

• Takes care of consumables, maintains and assists in conduction of the lab

• He shall be responsible for procurement/storage/accounting of raw materials, tools and instruments and keep necessary records for the same.

• He will be response for issue of material/tools and equipments for the workshops.

• Maintains the cleanliness inside the lab and executes the safety norms

• Maintains the stock register

N. RAMESH KANNAN

2/98 vinayagar colony,

Naranapuram (Post),

Sivakasi (tk)-626189

Virudhunagar (Dist)

Email: adpxjv@r.postjobfree.com

Mob : 812-***-****, 887*******

• Service consultant – Royal Enfield Dealer,Sivakasi Duration : December 2017 to till Now

Roles and responsibilites :

Approach the customer by Orderly Registration

Service Advisor greets the customer at the time of receiving & Introduced about them

Job cards physically opening - Service Advisor populates the job card in a proper way and captures all the required details

No negative talks to customer during Job card preparation

Capture the customer voice clearly

Ensure the all vehicle Details ( Tyre Details & Battery Details)

Fuel level to be noted

Inventory ( Availability of Mirrors, Tools etc…), Dents

& Damages to noted

Estimated Cost and time to be informed to customer.

Ensure the Service Advisor name and Mobile Number in the Acknowledgement slip

Ensure the Contact number of SA by giving missed call to customer.

Say Thanks to customer.

Track & confirm the Job cards are opened the in the DMS

Customer Approval to be taken beyond 10% from the estimation

RFI – Ready for Invoice status to be checked in DMS on every hour

All Ready for delivery Vehicles Should be covered properly

Update the Status of Ready for delivery to the customer

Service Advisor explains the repair carried out and cost incurred at the time of delivery to customer

Defective Spare Parts are kept in a clean bag to be handed over to customer

Service Administrator gets the Service Feedback Form filled from the customers

Ensure Time of delivery as per the commitment / same day delivery EXTRA CURRICULAR ACTIVITIES

• Participated in Tamil Oratorical competition

• Essay writing in Tamil, English

CO CURRICULAR ACTIVITIES

I have attended

• One week Training at Servicing of Refrigeration and Air Condition System

• PLC Software

• Production technology

•

PERSONAL SKILLS

• Sincere to my work nature

• Planning and organizing skills

PERSONALITY SKILLS

• I Have completed the training program on AUTO COMPONENT ASSEMBLY FITTER from 17/07/2017 to 13/09/2017 at TVS Training Center, Chennai

• I have completed the training program on SERVICE CONSULTANT TRAINING course from 17/12/2017 to 16/02/2018 at Royal Enfield Central Staff Training Academy, Chennai

COMPUTER SKILLS

• Sound knowledge of Ms-Office

• Proficient knowledge with various operating system

• Well experienced with use of internet, email

• Able to learn new software applications

ACHIEVEMENTS

• Got first price for my project in TECHNO FAIR-2015,District science centre, Tirunelveli.

• Got second price in Tamil Oratorical topic as Growth and Affects of Technology.

PROJECT

• Design and fabrication of rescue machine from borewell. PERSONAL PROFILE

Name : N.RAMESH KANNAN

Date of Birth : 17.07.1996

Father’s name : S.NARAYANASAMY

Gender : Male

Marital Status : Single

Languages Known : English, Tamil

Nationality : Indian

Hobbies : Listening melody Music, Reading books

DECLARATION

I hereby declare that the above mentioned information is true to the best of my knowledge.

Place: Sivakasi. Yours Sincerely

Date:

N.RAMESH KANNAN

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