Post Job Free

Resume

Sign in

Arabic Customer Service

Location:
Lebanon
Salary:
1800$
Posted:
January 15, 2022

Contact this candidate

Resume:

Jack Dargham

Bouar – Keserouan

Lebanon

mobile: 71/686835

E-mail: adpxjt@r.postjobfree.com

Career Objective:

High standards of communication abilities to establish positive interpersonal relationships, solid qualifications and comprehensive skill-set. Looking to join an institution that maintains a challenging working environment in which I will progress. WORK EXPERIENCE:

● Senior E-Banking and Data Processing at Areeba “M1 Group” (December 2016- Present) Accountabilities:

o Execute prepaid (capture & modifications) on ITC and FIMI platform. o Execute card modifications, transactions, settlement reschedules, Tap 2 Pay on power card platform.

o Execute debit card modifications on CMS (Card management system). o Handle all requests related to Jordan entity by either stopping credit cards, resetting the passwords of credit cards on way 4.

o Reconcile the data related to cards limits between way 4 and power cards. Performance Measures/ Success Criteria:

o Number of pending modifications.

o Minimize errors in executing.

Experience Knowledge and Technical Skills:

4 years of experience in banking and financial sector, MS office and electronic payment systems.

● E-Payment solution and card production at Bank Audi (March 2013- December 2016)

- 2 years Customer Service

- 2 years Issuing Banking/ Authorization and ATM Unit Job Description:

Handle the clients’ claims related to the ATM transactions Monitoring the daily ATM work

Checking the empty slots

Contacting branch managers and coordinating with them

● Trained at Bank of Beirut as Teller (2008)

● Trained at Nat Gas in the sales department (2008) Trainings and Skills:

-Advanced Pistol Shooting Training Course at the European Security Academy

-Bodyguard Training Course at the European Security Academy

-Urban Warfare Course at the European Security Academy in Poland (7 days training) EDUCATION:

-American University of Culture and Education

Graduate 2012

Bachelors in Business

BA in Business Management

-Adventist (Evangelical school) summer 2006 BAC II PERSONAL DETAILS:

● Date of birth: 24 March 1986

● Nationality: Lebanese / Armenian

● Marital status: Married

● Languages: Arabic, English and French spoken, written, and read excellently. Armenian: Fair

● Microsoft Office (Word, Excel, Power Point, Outlook) Other Skills:

● Excellent Team Worker.

● Good Writing Skills.

● Good Leadership Skills.

● Under Stress Worker.

● Fast Learner.

Hobbies:

● Hunting

● Diving

Driving Licenses:

- Unrestricted License

- Chauffeur License

- Motorcycle License



Contact this candidate