Raymond R. Hazel adpxew@r.postjobfree.com • • Cell 901-***-****

Summary of Experience

Twenty five years’ experience working for MLGW in the Customer Service Department as a customer service dispatcher and later promoted to an outside / inside trouble-shooter. Promoted several times in my career. Finished my career as a Supervisor at the Brunswick Service Center, in Bartlett, TN, before retiring. Served 11 years as a Shelby County Sheriff Reserve Deputy and 7 years as a full time, Traffic Investigator officer…Worked in the Commercial Trucking and Transportation industry as a driver and owner- operator of Commercial trucks. Career began as a CDL driver, driving tractor-trailers (53 ft. vans, fuel tankers) Accomplishments during my career include promotions to Driver Manager. Managed and dispatched thirty-five plus employees and trucks Local/OTR. Duties as a dispatcher, included answering multiple telephone lines, with customers and drivers, entering information into a computer data base. This position was a very fast paced environment at all times. Brought and owned my own trucks and leased them out to other CDL drivers…

Owned and operated a Baskin Robbins Franchise in Millington, TN, 38053 from 1983 to 2005.

Employment Summary

Slim Chickens, LLC. 8477 US-64, Memphis, TN 38133

5/2021 – Present

Manager

Duties: Opening Manager - Managing all front of house staff members, cashiers, dining area, drive through and online orders.

Choate’s Air Conditioning, Heating and Plumbing, 820 Herbert, Suite 104, Cordova, TN 38018

12/1/2016 – 9/27/2021 Office = 901-***-**** = Contact person = Justin Giles

After hours / Weekend Dispatcher/Supervisor

Duties: Dispatched and supervised all Air Conditioning, Heating, Plumbing technicians and handled all customer complaints after hours, weekends and holidays.

Evans Distribution Services, 18765 Seaway, Melvindale, Michigan, 48122 - Office 313-***-****

4/2013 – 7/20/2017 General Motors - Contact person: Anthony “Tony” Trocki, 313-***-****

Southeast Regional Manager for General Motors Plants in Memphis TN and Brandon MS.

Duties: Managed hired and trained all Transportation CDL Drivers for yard operations for Memphis, TN and Jackson, MS, General Motor Plants (General Motors A/C Delco Division)

McAlister Transportation, LLC, PO Box 69, Wellington, Kansas, 67152 - Office 620-***-****

01/02/2016 – 10/31/2016

CDL Tractor Tanker Driver / Lead Driver and Trainer

Duties: Managed, hire, trained CDL drivers to pick up fuel at refineries and transport fuel to Burlington Northern Locomotives in the Mid-south areas of MS, AR, MO and TN.

Star Transportation, LLC, PO Box 2067, Jonesboro, Arkansas, 72402 – Office 870-***-****

4/2015 – 1/2016

CDL Tractor Tanker Fuel Driver/Trainer

Loaded and delivered fuel to Kroger stores, Sam’s Wholesale and Costco Stores. Trained new drivers to transport fuel.

Forward Air, Inc. 3861 Knight Road, Memphis TN 38118

10/2013 – 8/2014

Part-time CDL local night Driver

Best Express, Inc. P.O. Box 315, Ellendale, TN, 38029 John Pannell-Owner Office 901-***-****

01/2000 – 2/2014

Operations Manager / Dispatcher /Co-Owner

Duties: Managed, hired, trained and dispatched CDL Drivers to drive Tractor Trailer’s OTR and local.

Baskin-Robbins Ice Cream Store #1670, Millington, TN 38052

10/1985 – 01/2005

Owner-Operator

Owned and operated. Experience includes Cashier, hiring, firing, scheduling employees, stocking, handling complaints, payroll, accounting, inventory control, ordering supplies, daily operations and maintenance of equipment.

Shelby County Government – 201 Poplar Ave, Memphis, TN, 38103

10/1/1982 – 10/1/1999

Executive Assistant & Driver for Sheriff A.C Gilless

Served as the Director of Reserves and Emergency Services.

Duties: Traffic Investigator, Motors & DUI and night driver for AC Gilless, Sheriff of Shelby County

Memphis Light Gas and Water Division, 220 So Main, Memphis TN 38103 901-***-****

3/1968 – 6/1993

Customer Service Interim Supervisor = Retired

Duties: Twenty Five years of experience working for MLGW as an overhead/underground Lineman, Promoted to Customer Service Dispatcher and to Outside Customer Service Rep. working as a troubleshooter & repairing customer’s Gas, Electric, Water & Plumbing problems inside and outside of customer’s homes in Shelby County.

Finished my career as an Interim Supervisor at the Brunswick Service Center, in Bartlett, TN before retiring. Drove bucket trucks, troubleshooting and repairing low and high voltage electrical lines in Shelby County TN.

Education

Frayser High School, Memphis, Tennessee Graduated

Major- American History, Business Education

State Tech of Memphis, Memphis, Tennessee

Certificate’s in electrical, natural Gas, plumbing, welding,

Pipe-fitting, carpentry and building codes. Real estate Law

State Tech of Memphis, Memphis, TN

Certificates in basic and advanced operations of microcomputers, fundamentals of DOS.

State Tech of Memphis, Memphis, TN

Certificates in advanced courses in building and operating microcomputers.

Skills

• Management & Supervision of employees, customer relations, budgeting, conducting safety & training programs, scheduling, payroll reporting, personnel training, sales.

• Computer skills include, e-mail, MS Outlook Express, Internet, MS Office, MS Excel and Service Titan

• Knowledge in electrical, gas, plumbing, light carpentry, appliance repairs, HVAC repairs and driving & operating heavy equipment. Driving and operating cranes, forklifts and Moffet

Licenses

Currently hold Commercial Driver’s License in retirement with all endorsements, State of Tennessee, expires 4/14/25

Training

MLGW University and State Tech of Memphis TN,

Basic and advanced fundamentals of natural gas, plumbing, low and high voltage electrical systems and trouble-shooting techniques.

Trained in reading blueprints, maps and troubleshooting techniques for the water distribution system and pumping stations in Memphis, TN.

Management and Supervisory Training,

Shelby County Sheriff's School, Memphis, TN,

Basic Recruit School,

Basic and Advanced Traffic Investigation School,

Robbery and Burglary School,

D.O.T. Federal and State Regulations,

Volunteer Positions

Red Cross, Memphis, TN

Volunteer

Helped with distress persons, delivering food and clothing to the needy with my personal vehicle.

Shelby County Sheriff’s Office, Memphis and Shelby County TN Reserve Deputy Sheriff – 1982 – 1993

Traffic Investigator,

Contact this candidate