Qualifications

Bachelor of Science Degree Clemson University

Notary Public North Carolina Secretary of State #202*********

National Notary Association Certified Loan Signing Agent

Notary Public, South Carolina – in progress

Skills

High standards of client relationship management

Field marketing Digital marketing

Communications

Event planning

Entrepreneurship

Quality compliance

Recruiting

Training – in person and virtually

Microsoft proficiency

adpx9o@r.postjobfree.com

704-***-****

2914 Patten Hill Drive

Matthews, NC 28105

Professional History

Customer Relations Successfully build and maintain client relationships

Provide initial and periotic training for clients

Anticipate, identify and formulate solutions to potential and actual customer challenges

Customer-focus approach to trouble shooting, resolving problems and ensuring repeat business.

Project Planning Develop and manage events, presentations, budgets, project expectations, and marketing materials with follow up evaluation

Negotiate and define deadlines for projects and ensure those deadlines are met

Leadership Support Collaborates with senior leaders and staff for efficiency in documentation execution and marketing strategies

Cultivates positive, professional team spirit

Company History

Amazon – Logistics Quality/Trainer 3830 Parrott Drive, Charlotte, NC March 2020 - current

City of Monroe – Program Director 300 Crowell Street, Monroe, NC May 2015 – October 2016

Mecklenburg County Department of Social Services Senior Adult Site Coordinator 3205 Freedom Drive, Charlotte, NC 2012 – 2015

Carmel Retirement Community – Social Director 5512 Carmel Road, Charlotte, NC 2007-2012

Matthews United Methodist Church – Senior Adult Community Program Director 801 Trade Street, Matthews, NC 1996 -2006

MICHELLE HITSELBERGER

Professional Summary

Seeking Client Service Executive position with a progressive company that gives me the opportunity to be a support leader and provide exemplary client relation services and staff support.

I am reliable and with over twenty-five years of internal and external customer relations and partnership building experience.

Contact this candidate