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Project Manager Customer Service

Location:
Woodbridge, VA
Posted:
January 17, 2022

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Resume:

ISMAIL

SEDIQ

PROFILE

Experienced Jobseeker with over three years of experience in

HR and Administration, Excellent reputation for solving problems, meeting deadlines, and improving customer satisfaction. CONTACT

PHONE:

571-***-**** or 571-***-****

EMAIL:

adpx9g@r.postjobfree.com

LANGUAGES

Dari

English

Hindi/Urdu

Pashto

HOBBIES

Sport

Game

Reading

Music

Swimming

EDUCATION

Bachelor in Business Administration – Kardan University 03-2015 – 03-2019

GPA 3.92

Mashal High School

01-2002 – 12-2014

WORK EXPERIENCE

Moore Global - HR Manager

06-2021– 09-2021

• Managed projects and maintained a good relationship with clients.

• Implemented performance review and motivational strategies to elevate HR team results.

• Recommended, initiated, and finalized HR actions regarding staff position management, compensation and employment postings, new hire onboarding, and client works

• Managed supervised and led the recruitment process

• Managed HRIS

• Provided and arranged training when needed

• Prepared payroll and other necessary reports

• Project Manager and point of contact for the clients Moore Global - HR/Admin Associate

01-2020 – 05-2021

• Handled recruitment (complete process)

• Managed and attended meetings and conducted interviews

• Managed and Handled HRIS (add/remove user, manage user role, timesheet management, leave management,

performance indicators, appraisal, and reports)

• Managed and kept files on HRIS

• Managed Projects HR and Administrative works

• Developed and organized filing system (hard/soft)

• Prepared payroll and other important/necessary reports

• Point of contact for clients

• Provided technical support on proposals and management decisions.

• Handled employee benefits

Moore Global - HR/Admin Analyst

02-2019 – 12-2019

• Handled recruitment (complete process)

• Arranged meetings and interviews

• Maintained hard and soft files

• Prepared meeting documents and presentations

• Attended calls, arranged appointments

• Prepared report from attendance device when needed

• Prepared payroll and other required documents when needed

• Provided technical support on proposals and management decisions.

• Handled employee benefits

• Updated organizational chart and directory when needed

• Prepared contract and orientation package

Moore Global - HR/Admin Intern

09-2018 – 01-2019

• Maintained hard and soft file (HRIS)

• Arranged meetings and interviews

• Attended calls/emails and arranged appointments

• Recorded meeting minutes

• Prepared required reports (Payroll, timesheet…)

• Prepared contract and orientation package

SKILLS

• Microsoft office proficiency

• Google suite

• HRIS

• Prioritization and multitasking

• Great interpersonal skill

• Problem Solving

• Quick learner

• Customer service

• Detail-oriented

• Ability to work in fast-paced enviroment



Contact this candidate