Claire Bae

Address: Republic of Korea (*****)

Contact: +82-10-935*-****

E-mail: adpx4q@r.postjobfree.com / adpx4q@r.postjobfree.com

IT VISION:

Lead from the top, (as head of pmo / it director), defining & driving strategies, policies/process for comprehensive growth of organization.

About Me: A enterprising and senior IT Professional with diverse experience on defining IT Growth Strategy, Policy & Procedure for Business Operation Management with special interest in Project /Program Management, SAP (ERP), Big Data (R& Hadoop, Data warehousing) and IT Security as Chief of Privacy Officer.

Head of PMO/ IT Director

Journey so far: A result-oriented and seasoned IT / Project Management professional, offering 26 years of rich skills & vivid experience in IT Functions, including IT operation strategy development and PMO operations, driving Technology alignments with business objectives, thus driving Comprehensive Growth. Exploring challenging senior managerial assignments with a reputed organization to leverage acquired skills in accomplishing organizational growth objectives.

Core Strength

Strategy Planning

PMO Methodologies

Program Governance

Information Security Management

Agile, Scrum, other Application Development

IT Service Delivery Management

IT - IS Audit

Business Process Re-engineering

Client Interaction

Team & People Management

Profile Summary

A result-oriented IT Management Leader, demonstrated expertise in corporate governance implementation and other senior managerial strategic and tactical platforms applications.

Adept at maintaining organizational effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies.

A PRINCE II certified Project Management Practitioner, offering insightful experience in Execution/Management of large budget & critical/complex Projects for transformation of business at enterprise level for national & international client in diverse industry sectors driving the Agile (Scrum) Transformation journey, adhering to the functions of Project Life Cycle, from project initiation to estimation, scoping, execution planning & control to final delivery & closure.

Profound experience in directing and overseeing the Program Management Office (PMO) to align IT projects / projects to organizational goals and requirements, developing / implementing PMO processes and policies to define, prioritize, and develop projects and programs.

As a CISSP certified Information Security Professional, having an accomplished career record of strategic planning & enforcement of directives of international standards, define & implement security policy & procedures, effectively ensure Network Vulnerability Scanning & Protection, Web/Mobile/Cloud application Security, Data Loss Prevention, Identity Management, Video Surveillance, Access Control and IT Audit (certified as CISA).

A certified IT Service Delivery & Operation Professional, with insightful knowledge of IT service management in accordance with ITIL framework, studying & understanding the business requirement & pain-points, define strategies/drivers to satisfy the business requirement as well as resolve the pain-points, enabling seamless operation. Possess the distinction of IT Management Consultancy, Business Transformation through IT, IT Service Management, Project Delivery and integration of IT to provide Shared Services.

Extensive experience in multiple disciplines in IT environment, including SAP (ERP), AS/400, BPCS, CRM (Sales Force.com), Mobile Apps and Big Data(R& Hadoop, Data warehousing).

Adept in Team Development & People Management through consensus building, promotion of positive environment, & teamwork spirit, competence development, providing vision & efficiency, issue resolution, motivation and mentoring

An achievement oriented Team Player with strong analytical, problem solving, innovation, planning, organizational, communication & interpersonal skills

Technical Skills

Project Management: SCRUM, AGILE

H/W: IBM 700 series /SAN LTO storage, Compaq/HP DL/ML Series, Compaq storage HS300 series, HVAC facility, I/O devices

S/W: SUN, AS/400, BPCS,Oracle. R& Hadoop, SAP, HANA ( Partially), Sales force.com,SAP,Business objects, IBM MQ series, MOVEX, Data visualization( Qlickview, COGNOS, Hyperion), Analytic tool ( Google, Leadfeeder and etc),

Database: Oracle database 10g with MS SQl

OS: IBM AIX, UNIX, Solaris, Windows

Language: Cobol/400.C++

Awards & Accolades

National Merit Award by Prime Minister, 2019

The best performer of Olympic Committee, 2017

The best team of Bausch and Lomb Korea, 2010

The best Employee of BAT Korea, 2004

The best Employee of BAT Korea, 1999

The best Employee of BAT Korea, 1996

The employee Award of Hitachi Asia, 1992

Functional Areas

IT Business Engagement

DRM System: Data Record Management (ARMOUR) Collection, Filtering, Archieve

Big data System: Online system frame work setup, DW(Business Object), R&Hadoop, Data, Visualization (Qlikview and COGNOS)

POS System: Point of Sales System at Department Store, Integration with department store system

EDI System: Duty free & Dept Store EDI SystemOperation, Business Process integration with ERP, BI with mutiple Duty free system

Web Site Implementation: http://www.theplace.kr/, http://www.storyshop.kr/, http://www.slbi.co.kr/, http://bourjois.co.kr/, http://sfdc –Call Management, http://sfdc – loyalty program, http://sfdc – Web Payment

Other systems include: BPCS System. Work Flow System, Peoplesoft System, e :TAX System, SFDC System, Server Consolidation, UNIX Migration for DW Service, EAI Project, Call Centre Project, EIS /MIS, Data Warehousing Project, SAP Implementation, SWIFT, MOVEX, Tele Marketing

IT Infrastructure Engagement: VM System Buildup; SUS/ Epo Build Up, Office Moving Project, Storage Project, Tivoli Backup System Implementation with DR Site, GENA Implementation, Factory Datacenter Buildup, DRP Project at IBM Centre and Lotus Notes Migration

IT Consulting: Online Strategy Consulting Big Data management (ELT with Hadoop),

IT Audit: Internal & External IT Audit: Periodic IT Audit, SOX Project, NTS Audit, Outsourcing IT Audit, Internal Audit, Company Compliance Setup

IT Security: SUS/ Epo Build Up, Office Moving Project, IT Security Campaign, Storage Project, Tivoli Backup System Implementation with DR Site and GENA Implementation

Career Graph

Pyeongchang Olympic Committee Organization, Korea Apr 2018 – Mar 2019

Head of PMO

Major Highlights:

Played a key role in decommissioning 9 venues & 89 facilities. Transferred 25 facilities to provincial government, Olympic data to Korea government.

Accountabilities:

Involved in end to end management of corporate strategic planning and project development delivery to revenue capture for mobilizing and securing and source for future business pipelines.

Spearhead team efforts related to decommission of Pyeongchang Olympic Project to take over Information, Facility, People to Korea Government.

Participate in decision making activities pertaining to engineering and managerial aspects of the program based on program requirements.

Liaise with the consultation team, major suppliers and service providers in maintaining project quality parameters for enhancing client satisfaction and project bottom lines.

Archive project records and documents based on operational and audit requirements. Participate in internal and external program audits followed by implementing audit recommendations across the program.

Lead program and project staff in managing impacts and interdependencies between programs based on senior management directives.

Interact with stakeholders mainly Korea Government for decommissioning of stadium, venue and facility based on organizational policies and procedures.

Atos Spain S.A. Korea Branch May 2016 – Mar 2018

PMO and Quality/Risk Manager

Major Highlights:

Successfully implemented new technology - Motion detection system, DC and 5G technology.

Enhanced operation readiness - 2 times technology rehearsal with 1600 members and 2 times test event operation with sports FAs

Accountabilities:

Spearheaded the core Olympic program including the Integrator service project as a PMO, QM and Risk Manager with chief integrator. Managed integration with IOC Strategy with OCOG Operational readiness to the Games.

Set up integrated project management system (progress, risk/issue, communication, Quality, Governance, etc). Enhanced project visibility and helped technology staff and multiple providers.

Implemented various cost control parameters related to local material sourcing and qualifying new vendors. Worked on demand input, materials and obsolesce planning, business case planning and justification.

Liaised with end users and operations team in managing operational transition and in completing assigned projects within project quality parameters.

Interacted with projects team leaders, members, customers, end users, vendors, suppliers and subcontractor for effectively communicating project requirements and maintaining project deliverables.

Guided project managers in identifying and mitigating project risks for eliminating potential risk factors and performance bottlenecks across assigned projects.

Collaborated with project managers from PMO and other divisions for implementing project reporting mechanism, collating and validating monthly progress updates.

Bagged Best performer Prize of Pyeongchang 2018 for presenting Korea IT Power to the world family.

WEBSTYLE, Korea Aug 2012 – Apr 2016

Senior Consultant

Accountabilities:

Functioned as the project manager (freelancer) to build big data framework implementation with R& Hadoop and data visualization with business objects and COGNOS

Defined election campaign strategy through big data (based on mostly Oracle Database, from on/off line) followed by utilizing to contribute to the global project Pyeongchang Olympic.

BAUSCH & LOMB, Korea Nov 2009 – FEB 2012

IMT Director

Accountabilities:

Guided regional IT Leadership team (AILT) on transition to new processes and services from global partners / customers.

Utilized knowledge and background on consumer product for the pharmaceutical/Eye Health company. Worked on consumer/customer oriented marketing imperatives in line with marketing strategies.

Identified Gross Margin revamping as financial perspective and achieved Finance Dash Board( Qlikview) visualization as well as EIS (cognos) for Sales Management.

Ensured alignment with global standardization, global clinical test system, linked with several local CRO system to activate the new pharmaceutical or medical devices.

BRITISH AMERICAN TOBACCO KOREA (Seoul, Korea), Mar 1995 – Feb 2006

Technology IT Manager

Career Graph

Technology IT Manager, 2004 - 2006

Architecture Manager, 2001 - 2004

IT Security Manager, 1999 – 2001

Oracle database administrator 1997 ~1999

System Administrator, 1995 – 1997

Accountabilities as Technology IT Manager

Managed by Technical IT field, that included Help Desk, Infrastructure, MIS, Security with 25 pay rolled employees and several outsource vendors.

Achievement

Proficiently achieved standardization of global/regional best practice and leverage it to all AP region as a pioneer.

Achieved best practice such as “Anywhere, Anytime” with VPN connection, Real time Ordering with PDA and that best practice has been leveraging all other AP countries.

One of breakthrough milestone of BAT Korea, company was built up a factory which was located in JinSa industrial complex (near by Busan) at 2004.

Built up IT Data Center at Factory as well as all infrastructures was in place for normal service.

The main achievement was that all PLC system for Primary/Secondary process & QC Process was all integrated into one consolidated system and automatic installed, which was able to visualize all manufacturing information in one single system for working smart frame. She stayed at factory for 9 months to settle down its normal operation with factory IT team.

Accountabilities as Architecture Manager

Promoted to architecture manager who was one of regional committee, designed and implemented several major standardization such as server consolidation with IBM Platform, DRP in line with BCP with on WARM Site type in IBM.

Oversaw database Consolidation with Oracle 9i, Front End automation with MSI, BI with business Object, SAP Implementation VPN for 24 hours secure working environment.

Accountabilities IT Security Manager

Promoted as IT Manager and nominated as a security manager to integrate and make a standardization of heterogynous operations from big event (global M&A with Rothmans Group).

Provided the business consistent and secure system /service during the Y2K potential crisis as a Korea representative/Security council among global Y2K Project.

Accountabilities as System administrator, oracle database administrator Manager

Led its operation automation with (9 branches, approximately 50 tele operators and delivery staffs) by implementing in-house order and inventory system and Financial system (MOVEX) under IBM AS/400 platform at 1997 with regional BAT Project and Local IBM project team.

Implemented EIS system (based on IBM/DB2) was for high and easy visibility of business information for future planning and analysis.

Previous Engagements

BLUEBELL KOREA (Seoul, Korea), Oct 2008 – Oct 2009

IT Manager /BRM

CAS KOREA (Seoul, Korea), Aug 2006 – Sept 2008

IT Senior Consultant (Consulting Group)

HITACHI ASIA SEMICONDUCTOR KOREA (Seoul, Korea), Dec 1990 – Mar 1995

IT Assistant Manager

Other Professional Attainments

Legacy Data Management Committee, 2018

Contract Management with OCOG, 2016

IOC Relationship management Committee, 2016

Chief of Privacy Officer (Bausch & Lomb Korea), 2011

Regional RAD (Rapid Application Development) Operation, 2010

Regional Leadership Team (AILT AP), 2009

Regional IT Compliance Committee, 2009

Regional IT Business Relationship Management (CRM), 2009

Regional CRM Manager, 2008

Regional IT Committee, 2008

Business Risk Committee Member (AP Region), 2005

Technology IT Manager (APAC), 2004

IT Audit & Security Consulting for Business Demand, 2002

Technical Consulting for Business Demand (APAC), 2002

Company Audit Committee Coordinator (Central BAT), 1999

Education & Training

Bachelor’s degree (Japanese), Hankuk University of Foreign Studies, 1991

SFDC Consulting Course, 2010

ITSM Certificate Course (6 Months), 2009

ITIL – Practitioner (4 Weeks), 2008

Strategic Thinking and Presentation (3 Days), 2005

System Audit Course and IT Security Professional Course (Each 2 Months), 2005

Project Management Course (1 Week), 2004

Business Excellence Course (1 Week), 2003

Global Strategy Buildup – Front End (7 Weeks), 2001

Certification

ITIL (Information Technology Infrastructure Library), (Foundation), 2006

CISA (Certified of Information System Audit), 2005

CISSP (Certified of Information System Security Professional), 2005

PRINCE2 (Project Management-Practitioner), 2004

Personal Details

Nationality: Korean

Date of birth: 20 May 1968

Languages Known: Korean, English and Japanese

Passport No: M61346731 valid till 2029

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