LELANIE HELENE SECONDS

PERSONAL PROFILE

I have worked IN RETAIL, SALES and CUSTOMER SERVICE environment for 14 years. Where I have gained the experience as SUPPERVISOR, WORKING AT PNP HEADOFFICE doing Admin, Secretary and Customer SERVICE and ALSO WORKING IN BUYING DEPARTMENT. I was recordnized as a Junior Manager and also FINISHED MANAGEMENT LEVEL 3 NQF, I AM passionate about working in BUSSINESS ENVIRONMENT .Working with people, the community and understanding the multifunctional roles of people within society. I am a good LEADER ASWELL TEAM PLAYER I AM Dedicated, motivated and Dependable, I am flexible within my work environment and always strive to give my best in everything I do. Fluent in both English and Afrikaans, I pride myself in my interpersonal skills and my ability to excel in working under pressure. I am fully COMPUTER SKILLED, WORD, EXCELL,POWERPOINT! N6 COMPUTER QUALIFICATION.

PERSONAL DETAILS

Sex: Female

Nationality: South African Citizen

Driver’s license: Code 8

EDUCATION

MIDLANDS BUSSINESS COLLEGE

EERSTERIVIER SECONDARY SENIOR CERTIFICATE 2002

NQF LEVEL 3 MANAGEMENT

N4 NATIONAL ASSISTANT MANAGEMENT

COMMUNICATION N4

COMPUTER PRACTICE N4,N5,N6

OFFICE PRACTICE N4

INFORMATION PROCESS N4,N5

SKILLS

Excellent written and verbal communication skills SUPERVISOR

Ability to work with people in community-based settings

Report-writing skills JUNIOR MANAGEMENT

Referral and feedback skills

Ability to work under pressure

Leadership skills

Analytical skills

Organizational skills

Interpersonal skills

Problem-solving skills

Good knowledge base business client and customer service

Experience with assisting in Buying DEPARTMENT

Expertise in learning development and learning difficulties

Time-management skills RECEPTIONIST

Computer literacy and Internet skills (Microsoft office,Word, excel, PowerPoint) ADMIN

Fluent in both English and Afrikaans

WORK EXPERIENCE

Worked at PICK N PAY HEADOFFICE started in BUYING DEPARTMENT .I did ADMIN helped as RECEPTIONIST TOO .SUPERVISOR doing in store visits and standards, working with staff. Then got an opportunity as JUNIOR MANAGER doing my NQF LEVEL 3 MANAGEMENT certificate. Did Customer SERVICE and ADMIN . I also did 7 years working in STOCKROOM DOING INVENTORY.

My role at this job included learning multiple skills and competencies that are required to work WITH THE HIGHEST STANDARDS. This includes but is not limited to: report writing, assessment administration, interpersonal skills, working under pressure, observation and analytical skills, and understanding.

REFERENCES

JENNIFER NELL

CUSTOMER SERVICE MANAGER

074-***-****

6 HAVENGA

VANES

UITENHAGE

Dear Sir/ Madam

I am writing to express my interest in the advertising position you have listed recently.

As you will note in the enclosed resume. I have had meaningful practical experience in both RETAIL SALES and CUSTOMER SERVICE, ADMIN and assisting in the BUYING DEPARTMENT and STOCKROOM. My position allowed me to have a wide variety of skills and experience. I have completed several courses in MANAGEMENT while doing it PRACTICAL . After reviewing my resume I STRONGLY believes I am a qualified candidate for this position.

Thank you for taking the time to review my resume. I look forward to hearing from you to set up interview, CONTACT NUMBER 084-***-**** OR Email adpx09@r.postjobfree.com

LELANIE HELENE SECONDS.

MIDLANDS BUSSINESS COLLEGE

EERSTERIVIER SECONDARY SENIOR CERTIFICATE 2002

NQF LEVEL 3 MANAGEMENT

N4 NATIONAL ASSISTANT MANAGEMENT

COMMUNICATION N4

COMPUTER PRACTICE N4,N5,N6

OFFICE PRACTICE N4

INFORMATION PROCESS N4,N5

Cell: 084*******/065*******

Email: adpx09@r.postjobfree.com

RICARDO OLIVIER

PICK N PAY HEADOFFICE REGIONAL MANAGER

071*******

adpx09@r.postjobfree.com

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