Residential and Postal Address:

**** **** *

Mqokolo street

Pimville Soweto

Johannesburg

****/*

Nomaxabiso Ella Msikinya

OBJECTIVE- A challenging and stable position

in the industry, with opportunities to expand and

gather more knowledge in that particular field,

adopting and using my skills to add value as an

ambassador of the establishment. To enrich

myself and create milestones in contributing

adapted skills and new knowledge within the

business. Building and maintaining new and old

relationships with stakeholders,both internal and

external.

PERSONAL INFORMATION/BACKGROUNDS

Gender: Female I.D Number: 840-***-**** 089 Telephone: +27-84-294-****[cell]

+27-84-294-**** E-mail: adpwzr@r.postjobfree.com; alternative email: adpwzr@r.postjobfree.com

EDUCATION:

Assessment in

a learning

environment level

5 (currently)

Umlilo Education

English E

certification 2021

(short coarse)

Shaw academy

Ghost practice

training

certification 2016

File Administration module 1 and 2

Public Relations

Management

(Incomplete) 2012

Institution: Cape Peninsula University of Technology

Marketing Certificate May

2005 – November 2005

Institution: Cape Peninsula

University of Technology

PROFESSIONAL AFFILIATION

Still in pursuit of attaining my Public Relations together with my Marketing diploma at a tertiary level, my short term goal however is to have my Assessor,Facilitator and Moderator certification and accreditation,in order to become a valuable asset for the company I seek employment from and exercise my capabilities as a true ambassador.

WORK EXPERIENCE

Nail that beauty October 2020 - March 2021

Admin, holistic treatment therapist

Duties: I handled the administration, holistic treatments research and marketing via social media.

Hosting workshops on behalf of old Mutual

Entrepeneurialship [February- currently]

Duties: Assisting Old Mutual with hosting a workshop for the community to put them in the know of how to better manage their finances and debt resolutions. These workshops were free of charge and I found this a great opportunity to embark in the workshops in order to have vast experience in coordinating a workshop and better managing an event at large.

AutoTrader Premium desk

agent [April 2017- December

2017]

Duties: Servicing external clients and stakeholders with the content that has been advertised on the Autotrader website.

Taking care of the high end clients by making sure that their account is being thoroughly maintained. Regular visits were essential within the job description. Maintaining and managing relationships with clients. Ensuring that the client was contacted telephonically and also received a face to face meeting once a week. Uploading images on behalf of the client on the autotrader website. Stocktaking the vehicle in the dealership before uploading the vehicles on the website. Inspecting the images on behalf of the client before they can go life for the consumer to view. Administration work was vital

Weekly team meetings were conducted.

Had an opportunity of chairing three of the weekly as well as the regional meetings.

Europcar Car rentals Bruma

Reservation agent call centre [June

2016-April 2017]

Duties: Inbound call centre

Arranging telephonic bookings for private renters and cooperate business partners.Amending of bookings. Confirming quotations for renter Dealing with travel agents i.e. Flight centre, Harvey world etc. Working in conjunction with airline Kulula and Comair Assisting renter stranded on the side of the road (roadside assistance). Creating bookings for car insurance Sending correspondence to renter.Managing administration Maintaining new knowledge sent via corresponding by company.Sold car insurance together with the rental cars to clients although it was an optional feature, it became handy for cases of emergency and created incentives for us as agents I have also undergone training for first aid during my time with Europcar

Msikinya Attorneys

Marshalltown Front office Receptionist [

September 2015- May 2016]

Duties: Front office Receptionist and office assistant. Answering calls from the switchboard,scanning of calls for the executives.

Opening clients, be it by appointment or walk-ins. Managing dairy and travel schedules and arrangements of the CEO and the MD of the company.

Opening, updating and maintaining the files of new and existing clients of the company. Compiling law documents for the attorneys.

Running office errand both internally and externally. Maintaining the inventory list of the office.

Managing the petty cash box.

Coordinating office functions i.e. birthdays, end of the year functions etc. Kept minutes in meetings.

Responsible for keeping the front area of the office tidy. Assigned to provide petty cash for the driver daily.

Medscheme Health coordinator,Cape Town, South Africa Beneficiary management level 1 Gems

[December 2010 – September 2014]

Duties: Call centre outbound.

Disease management program. The scheme identifies members that are high risks to the medical scheme that have a chronic condition. We call the identified members and have a health survey to them. The survey contains lifestyle and chronic specific questions. Should the case be severe, it will then be escalated to the clinic professionals of Medscheme ie. Nurses and pharmacists. After the first call, we schedule a follow up call in the next three months for the same identified member. Sending correspondence to the members of Gems via email and letters.

Medscheme Aid for Aids,Cape Town, South Africa

Marketing Department

Duties: Volentured and assisted Head of Marketing department in organising the end of the year function for 15 Dec 2011.

Coordinating events by calling around,looking for venues and meeting up with the Account managers of various places. Negotiating the logistics of the day of. Selecting and creating menu, decoration and music for attendees. Liaising with Account managers.

Department of Transport and Public

works Cape Town, South Africa

Secretary

Contractual based [February 2010 – September 2010] Duties: Secretary to the Manager of the directorate. Keeping his diary. Creating and confirming appointments. Creating flight, accommodation and car hire arrangement, as well as other appointments. At times I had to coordinate events and meetings. Hosting clients within meetings. Typing documents and taking minutes in small meetings. Sending out instructions from management to staff members- Communication. Compiling documents for payment to be submitted to the financial department to be proceeded. The Financial department used Pastel system. Filing documents for staff and the manager. Scanning calls and filtrating to the manager. Making outbound calls and accepting outbound calls. Keeping the inventory list updated. Managing the office.

Msikinya Attorney and

associates Johannesburg, South Africa

Receptionist

[January 2009 – December 2009]

Duties: Worked on an Apple Mac. Making outbound and receiving inbound calls. Frontline voice and communication of the company. Welcoming and hosting of existing and potential clients. Transmitting calls to appropriate staff. Administering filing of legal documents,collecting and sending off courier service, ordering and purchasing of stationery for the use of the office. Arranging flight, accommodation and flight reservations for the senior staff. Coordinating and managing the office. Liasing with other departments within the company. Submitting a report of the work resolved at the end of each day.

British American

Tobacco Cape Town, South

Africa

[February 2007 – December 2007]

Duties: Event coordinator for British American Tobacco. It is a promotions, event and marketing company. For this particular company, our promotional services were required in this instance. The company had a promotional event, therefore I worked seasonal.

For British American Tobacco (BAT) I supplied my somatology services. Because I was alone, I had to appoint help from three professional therapists and I had to manage them all. Making sure that they were paid on time, transport had to collect form central venues and deliver them on time. They had to look presentable and well groomed at all times. Display of products is neatly exhibited. Educating clients of our products and treatments received.

Services offered: Express

Manicure Express Pedicure Nail

painting Hand and lower arm

massage Neck and shoulder

massage

REFEREES

Sydney Mlilo

(Assessor,

Facilitator and

Moderate)

Umlilo

education (cel)

083-***-****

Selwyn Cloete Team leader ( Medscheme Personal Health Coordinator) (cel) 083-***-****

Karen Sobotker Team leader (

Medscheme AFA Gems) (tel) 021 466

1751

Beaulah Neelmeyer Senior Specialist: Marketing

(AFA Medscheme) (tel) 021-***-****

Kurt Hendricks Manager ( Department of Transport and Public works, Cape Town) (tel) 021-***-**** (cel) 083-***-**** Linda Msikinya Executive Founder and Attorney (Msikinya Attorneys and associates, Johannesburg) (tel) 011-***-****

(cel) 082-***-****

Luthando Notshoba Project Manager (British

American Tobacco BAT) (cel2) 082-***-****

Nolubabalo Klaas Team Leader

(Standard Bank) (tel) 021 401

2231 (cel) 076-***-****

Lebogang Segaole Team leader

(Autotrader Premium Desk) (cel) 078 631

7696

Mpho Mothapo Head

Management, (Old Mutual) (cel)

079-***-****

Contact this candidate