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Customer Service

Location:
Oxford, MI, 48371
Posted:
January 13, 2022

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Resume:

Emily Lambert

Oxford, MI *****

adpwzq@r.postjobfree.com

+1-586-***-****

I am currently looking for a position that I could have a long term career with. A position with full time hours and benefits. I have experience in childcare, healthcare, caregiving, and retail/customer service. Authorized to work in the US for any employer

Work Experience

Customer Service Specialist

Critter Control - Detroit, MI

September 2021 to October 2021

Optimizing routing, scheduling, proving customer service, data Assistant Toddler Teacher

Childtime - Shelby, MI

March 2020 to August 2021

Mealtimes, activities, helping lesson plan, diaper changes, nap time, safety checks, outside play, indoor play, cleaning, opening and closing class rooms.

Nanny

Brandon Walter - Flushing, MI

October 2019 to January 2020

Care for his children. Pick them up. Take them to school. Make them breakfast, lunch, and occasionally dinner. Do activities with them. Change diapers/potty train. Report to dad what was going on. Resident Care Partner, Belmar Oakland

Troy

September 2019 to November 2019

Care for residents, safety checks, toileting, incontinence care, feeding, showering, completion of ADL's and companionship.

Receptionist, Lavida Massage

Rochester/Lake Orion

July 2019 to September 2019

In charge of opening and closing of the stores. Scheduling, canceling, and confirming massage and facial appointments. Taking all incoming calls. Checking customers out. Light house keeping. Knowledge and selling of product/services.

Patient Registrar

Beaumont Health - Troy, MI

August 2018 to October 2018

taking information, verifying insurance, and printing wrist bands. Collecting of id, insurance cards and etc. Also verifying all information was correct always. Patient Sitter

McLaren Macomb

June 2016 to May 2018

Being a patient sitter our number one job was patient safety. Our main duty was to report any concerns to a RN or supervisor. Deescalating a situation or a patient when they were upset was important. Being able to talk to patients, keep an eye on them, keep them calm, happy, and safe. Direct Care Worker

Homes of Opportunity

July 2015 to June 2016

As a direct care worker we worked inside the homes of residents to help them with their basic needs. Cooking, cleaning, bathing, taking medication, laundry, activities, transportation, and etc. Documentation was a huge part of this position since we were staffed 24/7 everyone needed to be up to date on what was going on.

Service Desk Associate

Kmart - Shelby Charter Township, MI

July 2012 to July 2015

Opening and closing of the store. Helping customers/ cashiers. Answer phones and in person customer questions. Checking customers out/doing returns. Light housekeeping up front. Education

Pre Radiology Tech Program

Oakland Community College

2019

General Studies

Macomb Community College

2014 to 2015

High school diploma

Romeo High School

2009 to 2013

Skills

• Childcare

• Nannying

• Front Desk

• Receptionist

• Customer service

• Multi-line phone systems

• Infant care

• Patient monitoring

• Microsoft Office

• Computer skills



Contact this candidate