ATHENA RAMIREZ

**** * *** **, ******, CO, ***** • 719-***-**** • adpwr9@r.postjobfree.com

Receptionist with a positive attitude who is dedicated to providing excellent customer service and administrative support. With excellent time management skills and a resourceful approach, takes on multiple simultaneous tasks. Customer service

Documentation and reporting

Communications

Supervision

Office administration

Problem resolution

GED - 1989

RMS - Pueblo, CO

General

Receptionist

LD Landscaping

Acted as the first point of contact for potential clients and scheduled appointments for them. Keep track of product availability.

Answered a multi-line, high-volume phone and directed callers to the appropriate company personnel. Caregiver - May, 2013 to August, 2015

ABC Home Health Care Services Inc - Pueblo, CO

Keep track of my clients' appointments and current medications. Identified specific needs and provided the highest level of care for the patient's well-being. Retail/Cashier - January, 2012 to January, 2013

GNC - Pueblo, CO

Answered questions about store policies and concerns to support positive customer experiences. Counted drawers quickly and accurately at the start and end of each shift. Was in charge of merchandise returns and exchanges, which I did by thoroughly inspecting items and receipts to determine eligibility and make accurate processing decisions.

Professional Summary

Skills

Education

Work History