Customer Care Security Officer
Resume:
Churchill Onyango Okoth
Customer care desk/ Cashier
adpwnl@r.postjobfree.com
Objective: To demonstrate with passion about customer care services, having confidence in dealing with premium customers and contribute towards the growth of a company and the clients it serves.
Work Experience:
2021 to date : Aspire Katara Hospitality.
Cashier
Responsibility:-
Extracts and prints reports of restaurants sales.
Check each restaurant bill of every outlet.
Compute the amounts of credit card payments and compare the credit card machine report with the credit card sales report of restaurant manager.
Updates the daily sales report which includes detailed values for each of the food, beverages, discounts, the amounts placed on account, the number of guest per.
Secures the cash inside a designated bag and proceed to the bank accompanied by a security officer.
Calculates the final cash mount for each restaurant and compares it with the grand totals on the reports.
2016 to 2019 : White Rhino Hotel Mombasa (3 star)
Customer Care Services.
Responsibility:-
Giving each guest a personal recognition.
Attending promptly to customers' inquiries and assists them with their needs.
Giving solutions to their issues or concerns
Logging the day’s activities in a logbook to ensure familiarity with everything that needs attention
Preparation of the monthly invoice and managing the online shop.
Online and field marketing of the company.
Education:
2014-2015 : St. Paul’s University
Diploma in Computer Science
2008-2012 : Rang’ala Boys High School
Kenya Certificate of Secondary Education
Languages
Swahili- Native Language.
English – Advance.
Skills
Ability to work in a team.
Outgoing personnel and able adapt in new challenges and environment.
Empathic and positive at all times.
Personal details
Marital status: Married
Date of birth: 14th March 1994
Languages: Swahili- Native Language (spoken, read and written)
English – First Language (spoken, read and written)
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