Customer Service Csr

Radu Blanc

Customer service representative

Salt Lake City, UT 84103

*********@*****.***

+1-801-***-****

ProTech-savvy individual with data entry speed of 45 WPM and exceptional communication skills in English and romanian, seeking for clerical position. Offering advance expertise in over the phone sales ability to handle high volumecalls,2 years of experience with Usana health and science, was representing the romanian market.

EXPERIENCE

CSR,USANA HEALTH AND SCIENCE

Feb.2019-May2021

• Provided customers with quality assistance trough phone calls, emails and internet chats.

• Accurately verified information and updated information databases,as necessary.

• Offered new services based on customer needs.

• Discussed promotions,products and anything pertaining to betterand more satisfactory service for the customer.

• Showed a clear understanding of departments and they'r procedures.

• Continually sought to promote the mission of USANA by always providing excellent customer service.

SKILLS

• Bilingual romanian-english

• Critical thinking

• Creativity

• Interpersonal skills

Authorized to work in the US for any employer

Education

Associate

UT

2017 to 2019

Skills

• Romanian

• CCTV

• Loss Prevention

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