Shehzad Khan S/O Piyara Khan
H # **, I Area, Near Gulshan Market
Korangi # 06, Karachi 74900
Cell # 92-323-*******
Email Address: ***********@*****.***
OBJECTIVE
To obtain a position as a housekeeper in which my skills and housekeeping experience can be fully utilized.
GENERAL SKILLS
• Able to perform job functions with attention to detail, speed and accuracy.
• Ability to prioritize, organize and follow-up.
• Clear thinker, remaining calm and resolving problems using good judgment. Good ability to follow directions thoroughly, understand a guest’s service needs. Proven ability to work cohesively with co-workers as part of a team.
• Ability to maintain confidentiality of guest information and pertinent hotel data. Excellent interpersonal communication skills.
TECHNICAL SKILLS
• Strong knowledge of public area management and laundry operations.
• Good knowledge of proper chemical handling.
• Ability to satisfactorily communicate in English with guests, management and coworkers to their understanding.
• Ability to train and develop the housekeeping and laundry departments.
• Ability to motivate the staff and developing incentive programs to improve their productivity.
• Provide training to the housekeeping attendant staff. PROFESSIONAL EXPERIENCE
Assistant Executive Housekeeper
RAMADA PLAZA HOTEL KARACHI Mar-16 to date
Responsibilities:
• Built a strong following of individual clients through this organization. taking care of laundry, housekeeping.
• Controlling and overseeing the housekeeping departments.
• Handled and managing housekeeping supplies.
• Scheduled, trained, and supervised ALL HOUSEKEEPING personnel.
• Scheduled and reviewed all housekeeping personnel on a daily or monthly basis, to ensure proper coverage for maximum efficiency of all user services quality.
• Handled any user conflicts when they arise, maintaining quality assurance of public area and floor at all times.
Housekeeping Supervisor
AXACT (I.T. Co.), Dec-12 to Feb-16
Responsibilities:
• Built a strong following of individual clients through this organization. taking care of laundry, housekeeping.
• Controlling and overseeing the housekeeping departments.
• Handled and managing housekeeping supplies.
• Scheduled, trained, and supervised ALL HOUSEKEEPING personnel.
• Scheduled and reviewed all Housekeeping personnel on a daily or monthly basis, to ensure proper coverage for maximum efficiency of all user services quality.
• Handled any user conflicts when they arise, maintaining quality assurance of public area and floor at all times.
Housekeeping Supervisor
KARACHI MARRIOTT HOTEL, 2007 – 2012
Responsibilities:
• Trained and developed staff for promotion within housekeeping and for other departments.
• Responsible for supervising, managing, overseeing the following departments.
• Scheduled, trained, and supervised ALL HOUSEKEEPING personnel.
• Scheduled and reviewed all housekeeping personnel on a weekly or bi-weekly basis, to ensure proper coverage of all services with maximum quality customer service and maximum efficiency at all times.
• Handled any customer conflicts when they arise, maintaining quality customer service at all times.
Assistant Documents Supervisor
Gul Ahmed Textile Mills Ltd., 2002 - 2007
Responsibilities:
• To Control of Total Embroidery Order.
• To Maintain of Yarn Receiving.
• To Maintain of Fabric Delivered.
• Preparation of Daily production Summery & Monthly Statement of every Embroidery Machine
• Preparation of Monthly Stock Report.
EDUCATION
• Intermediate (F.sc.) from inter Board Karachi Matriculation (Sc.) from
• Matric Board Karachi
• One Year Short Course of Machinist from ATC
Computer Literacy:
Operating System Expertise:
MS Windows XP
MS Windows 7 Application Programming:
Microsoft Word.
Microsoft Excel.
Microsoft Power Point.
Abilities:
Can effectively perform under stress.
Have good demeanor.
Personal Profile
Gender Male.
Date of Birth 13/06/1981.
NIC No. 42201-2234452-5
Nationality Pakistani.
Religion Christian
Marital Status Married
Domicile/P.R.C. Karachi.
Languages Urdu and English