Administrative Assistant Sales Administrator
Resume:
Contact
*********@*******.***
Phone
IT and Numeracy
§ Proficient in MS office
§ Efficient in analytical and
numerical problem solving
techniques.
Personal Skills
§ Time management
§ Proactive and assertive
§ Flexible & approachable
Skills
Leadership
Problem solving
Teamwork
Responsibilities
Organizing
Planning
Management
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JANAY WHEELER
PROFILE
CAREER SPECIFICS
An energetic, motivated and highly dynamic person with strong working skills and a broad range of hands-on and theoretical experience ranging in many areas. Adept at providing support and developing new processes through ongoing work, defect resolution and enhancement solutions. Expert in completing demanding assignments within crucial timelines. Highly articulate, demonstrating excellent interpersonal skills. Strong management skills and methodical aptitude with an innate ability in decision-making, coordinating and synthesizing data. QIC/Brookfield Properties Aug 2019-Present
Administrative Assistant Henrico, VA
• Provide full administrative support for staff including answering multi-line phones, filing, maintaining office equipment, ordering office supplies, and updating all office forms and spreadsheets
• Update and maintain Short Pump Town Center’s social media accounts and website
• Creates a content calendar that outlines monthly campaign strategies for the Center
• Maintain tenant and vendor certificates of insurance in accordance with leases, license agreements, and vendor contracts
• Responsible for Accounts Payable, including new vendor set-up, creating purchase orders, and compiling weekly invoicing reports for managers
• Assist the Marketing department with mall events, giveaways and marketing campaigns
• Maintain tenant contact lists, including Emergency Contact Forms Bowlero Co. June 2018-Aug 2019
Sales Administrator Mechanicsville, VA
• Acted as the sales support person for the Group Event Management System with regards to updates, releases, and trouble shooting
• Assisted the Project and Sales Operations Manager with pricing and product updates in the Group Event Management System
• Reviewed product and pricing updates to provide timely and meaningful feedback as part of a quality assurance strategy
§ Reviewed and created client contracts for future events
§ Investigated payment transactions for accuracy and client discrepancies
§ Researched bowling center information and technical issues for sales reps and clients to direct them in the proper direction and provide appropriate solutions Hollister Co. 2016- 2018
Store Manager Richmond, VA
§ Maintained a clean, organized inventory and curated displays of rotating seasonal clothing
§ Recruited qualified and diverse candidates for open store positions.
§ Managed full cycle recruiting process (recruit, screen, hire, onboard, etc.) in partnership with Human Resources.
§ Trained new employees and provide continuing education on products and company procedures to new and seasoned associates
§ Tracked and implemented financial quotas for the store and staff based on the stated financial goals
§ Evaluated staff quarterly and replaced staff as needed based on performance based metrics
§ Completed employee schedules and assigned duties and responsibilities to the store’s staff Hollister Co. 2015-2016
Assistant Manager Richmond, VA
§ Anticipated customers needs and provided them with high quality service while upholding brand standards
§ Assisted the Store Manager in planning and implementing store strategies
§ Completed schedules and assigned duties to the store’s staff
§ Tracked the progress of weekly, monthly and quarterly sales objectives
§ Monitored and maintained store inventory
Bachelors of Science Graduated: May 2015
Radford University Radford, VA
Fashion Merchandising Major
§ Strong organizational, administrative and analytical skills.
§ Identifying, developing and implementing best practice that increases performance.
§ Knowledge and experience of procurement processes, procedures, and policy setting.
§ Understand all legal, regulatory, information security and compliance requirements.
§ Cultivating the companies’ reputation in the market & with customers & suppliers.
§ Involved in planning & organizing the organization’s activities to achieve targets.
§ Ability to communicate effectively with a wide range of customers.
§ Proven aptitude for dealing with customer complaints.
§ Preparing and implementing strategies streamlining existing work-flows in order to increase efficiency.
§ Ability to maintain confidentiality.
§ Ability to produce consistently accurate work even whilst under pressure.
§ Ability to multi task and manage conflicting demands.
§ Fully aware of the importance of data security and relevant legislation.
§ Provided a stabilizing influence and promoted an excellent environment. Communication
Dealing professionally with a wide
range of people including senior
management, executives, etc.
Employed appropriate and often
innovative solutions to increase
communication while using time
efficiently to track progress and
meet goals.
Expertise
§ Office management
§ Administrative support
§ Candidate sourcing
§ Report writing
§ Conflict management
§ Employee development
§ Customer satisfaction
§ E-Mail handling
§ Interpret customer feedback
§ Managing customer data
§ Customer service
§ Data entry
§ Social Media
§ Onboarding
LEADERSHIP, PROBLEM SOLVING & RESPONSIBILITY
EDUCATION
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