Umesh B Kamble Contact No.: 91-961*******

Salesforce Administrator E-Mail: adpwi0@r.postjobfree.com

N.M.M Society 4\b\1 kalwa (w) Thane Near Sahyadri society old Bombay Pune road Pin-400605, Maharashtra.

CAREER OUTLINE

Currently Worked with Shangrila Pvt Ltd As a SalesForce Admin Plus Developer (Joining Month Feb 2020)

Shangrila India Limited is a Public incorporated on 21 March 1985. It is classified as Non-govt company and is registered at Registrar of Companies. They are working on government project and claims.

Working as a Salesforce Administration, Configuration and Customization, Requirements/Business Analysis, Implementation, Data Migration and Support of Salesforce CRM.

Created Users, Profiles, Roles, Public groups and Implemented Role hierarchies, Sharing Rules and record level permissions to provide shared access among different users.

Security Controls (Profiles, Roles, OWD, Sharing Rules, Groups, Permission Sets)

Worked on customization of standard objects like Lead, Account, Contact and Opportunity.

Create Custom objects, Tabs, Page layout, Custom fields, Pick lists, Dependent pick lists, Formula fields, Assignment Rules, Validation Rules, Approval Processes for new Tasks, field updates, and Email generation according to application requirements.

Create Reports and Dashboards to share data across teams.

Good knowledge of APEX Classes, Triggers, SOQL, SOSL on Salesforce platform.

Work on automation tools Workflow, Process Builder, Approval Process, Validation Rules

Good knowledge on Salesforce Lightning.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects and it to read, extract, and load data from comma separated values files.

Conduct Release Management tasks required to promote tested functionality from sandbox into a production environment.(Change Set, VS Code)

Suggest Process improvement and support automation.

Worked with Peopletecklabs As a SalesForce Admin Plus Developer (Joining Month Feb 2019 To Dec 2019)

Project Description: BTS is a platform to track beneficiaries for NGO’s. It creates a database that stores information about beneficiaries, families, benefits, and training programs. It helps NGO’s better measure impact created by projects and help beneficiaries in more meaningful ways with insights into their situation and needs. The application helps connect beneficiaries to the right NGO’s who are better equipped to help them and promotes collaboration between NGO’s to help beneficiaries in multiple areas.

Skills and working knowledge

Einstein Analytics use to create dashboard and reports, Create Data Set, Create Lens

Created custom objects and relationships, tabs, Lightning Pages and Apex Triggers, Workflows

Developed Workflow rules, Workflow Approvals, email alerts and field updates for business process.

Integration with UI through Heroku.

Create Custom Objects, Custom Reports to dump the data on BTS and Tack their statistics.

Security Controls (Profiles, Roles, OWD, Sharing Rules, Groups, Permission Sets)

Approval Processes, Validation Rules, Reports and Dashboards

Workflow, Process Builder, Approval Process, Validation Rules

Knowledge of tools like Eclipse, Visual studio Code

Deployment using change sets

Salesforce unit test creation for test coverage before deployments

Basic knowledge of SOQL and SOSL, APEX Class, Trigger.

Sterling Talent Solution as SalesForce Admin (201 Certified Salesforce Administrator)

(May 2017 to Feb 2019)

Sterling Talent Solutions is the world’s leading background Screening Service Company headquartered in New York, US with offices across Canada, UK, India & Philippines. They are also support carrying out.

Academic Verification - Employment Verification

Criminal Verification - Occupational Health Checks

Due Diligence Activities - Credit History Checks

Roles and Responsibilities

Working as a Salesforce administrator supporting more than 1000 user.

Manage ongoing support request and administrative need of users

Develop advanced reports, dashboards, and processes to continuously monitor data quality and integrity

Execute and configure all point and click development (workflows, validation rules, formulas, custom objects, custom fields)

Worked on designing of custom objects, custom fields, role based page layouts, custom tabs, custom reports, report folders, report extractions to various formats

Working with sales users to create and manage complex workflow and triggers

Managing multiple user setup, profiles and roles

With help of Salesforce create forecasting report

Knowledge of SOQL and SOSL, Trigger.

Created custom objects and relationships, tabs, Apex Classes, Lightning Pages and

their controllers, Apex Triggers, Wrapper classes, Workflows

Used Data loader interface to create jobs to load data from files in a folder to the objects in Salesforce.

Work With Tata Consultancy Services As MIS Executive (Feb 2010 To May 2017)

Tata Consultancy Services is an IT Services, Business Solutions and Outsourcing organization that deliver real results to global business.

Department : Operations

Process : Owens-Corning- Back Office Operations.

Team Size : 28

Position : Senior MIS Executive

Tools used : Salesforce, SAP, Proconnect, Prodesk

Roles and Responsibilities

Worked on a project related to Accounts Receivables for a leading market innovator of fiber glass technology.

Processing invoices for Preferred Contractors in Prodesk (ERP application).

Managing Warranty Channel as well as processing invoices in Proconnect, Prodesk and PDF Warranties in SAP (SAP/CRM 6.1I version) for calculates promo.

Set up Customer Master in ECC ERP 6.

Uploading data from Proconnect (tool used for data) and maintaining them in Excel sheet.

Approving SAR (special approval request) Warranty processed in Prodesk.

Maintaining and updating the error tracker daily. Also, responsible for maintaining Matrix reports (Productivity sheet) which includes daily counts for the entire request received, processed and pending.

Helping the team in resolving issues related to processing warranty.

Handling and Researching of client level escalations and directly interacting with the Onshore Team and the Client whenever required.

Coordinating with Team leader and manager for providing training to new team members, including Refresher Training and preparing test paper.

Maintain and update process documentation (S O P’s).

Identify, share, and support process improvements.

Provide complete floor support when required.

In charge of making daily productivity reports, initiating request with the support team to create system Id, access rights to share drive, enabling and disabling access rights to the shared folders.

Creating MIS (Monthly Information System) Use Salesforce, SAP, BI tools for fetching data.

Updating Dash Board, Creating various reports like daily, weekly and monthly.

Worked as Salesforce Data Analyst for 1 years.

ACADEMIC CREDENTIALS

Completed Graduation in Commerce in the year 2009.

ACHIEVEMENT

Successfully completed Lean Six Sigma Green Belt certification.

7 times Employee of the month.

2 times Star of the month.

Skills & Tools

Operating System: Windows XP/7/10

Language: APEX, Lightning

Tools: Salesforce, Eclipse, VS Code

Thanks Place:

Umesh B Kamble

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