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Senior quality improvement manager

Location:
Al Dafna, Qatar
Posted:
January 11, 2022

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Resume:

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Ahmad Khalil Ibrahim Odeh

Doha _ QATAR

mobile: +974-********

e-mail: adpwa7@r.postjobfree.com

PROFILE SUMMARY

Shape a healthcare practice through to working with a front line staff in hospital and prioritize patient health quality in respectful of, and responsive to, individual patient preferences, needs and value, as well as ensuring that patient values guide all clinical decisions.

Having worked in a large complex and nationally led quality improvement and change clinical practice program in Qatar and Jordan, with nursing skills foundations in hospital and quality management. In addition to provide quality and compliance oversight of clinical activities, with related clinical development and regulatory submissions involvement, along with that, conduct all clinical activities in accordance with applicable regulatory requirements and guidelines .Ensure the work on enhance the quality of services across the facility by following joint commission standards and pathways. Career achievements:

Driving a meaningful healthcare quality improvement methodologies, initiatives and models through innovative, collaborative, and patient-focused engagement and approach

Build a healing environment through re-design a right service to patient and improve the clinical practice

Develop clinical protocols and guidelines to support care pathways.

Conduct and lead patient safety executive leadership walkround “PSELWR” across hospital units to ensure a high quality of care and build a culture of care as well

Conduct a regular “open and close” patient’s chart review to emphasise the importance of having a well filled patients assessment sheets.

Coordinated and involved in a continues quality improvement “CQI” regular meeting to discuss and share the findings, results, reports, departments practice performance and how to bridge up all gaps and deficiencies .

Run hospital FMEA, PDSA QI models by defining and prioritizing patients’ needs and improve clinical practice.

Co-designed and led on the performance management process of the Venous Thromboembolism (VTE) Prevention Project across eight governmental hospitals in Qatar to providing the best standard of care for all patients through improving quality and patient safety.

Managed, developed and led on the implementation of Enhanced Recovery after surgery “ERAS” to help patients recover quickly from surgery.

Develop hospital healthcare quality performance indicators across all the functions.

Develop risk register system across units to ensure incidents reporting and mitigate an improvement pathway across facility.

EUCATIONAL & PROFESSIONAL QUALIFICATIONS

Master degree in health service management (MHA), Royal College of Surgeon in Ireland (RCSI)( 2012)

Bachelor degree in Nursing Science, Jordan university of science and technology (JUST) (2008)

Proficient in MS Project and other project management methodology

IASCC Lean Six Sigma Green belt(LSSGB) certified (2014)

IELTS English proficiency

Institute for Healthcare Improvement (IHI) open school for healthcare professional.(2014) . KNOWLEDGE COMPETENCIES

Well versed with MS Project, used on a regular basis to develop and maintain project plans to accurately monitor project timelines.

Operational management & service delivery

PMP qualified, Risk and quality management

Understand the health system requirements and analysis of project goals and targets 2 of 2

HEALTH SYSTEM IMPROVEMENT COMPETENCIES

Identify and prioritise health service improvement needs and ability to effectively execute tasks in a high pressure environment.

Excellent understanding of complex health structures, systems and environments.

Able to co-design solutions, guidance, training, protocols,care pathways as well as patient’s process mapping

Communication strategies, stakeholder mapping, project execution plan and project initiation documents. CAREER HISTORY

Senior quality improvement manager 2015 – present, Hamad General Hospital - Quality and Patient Safety

Identify, plan and monitor continuous quality improvement initiatives across Hamad General Hospital and ensure alignment with HMC strategy

Oversight responsibility for all regulatory surveys, such as JCI

Review and assess the new healthcare patient safety risk and participate in/track risk mitigation plan.

Develop and participate in patient safety executive leadership round on weekly basis to stand on patient safety issues and develop a mitigation plan to improve patient safety culture across the facility

Manage occurrences, variances and accidents (OVA) through the international Rl solution system

Monitor clinical indicators, process/outcomes and system issues related to quality of patient care in the related discipline/program.

Plan and oversees the education and quality methodology training across the hospital units

Assess and monitor the accreditation program across the hospital Healthcare project manager - April 2013 - 2015 Hamad Healthcare Quality Institute(HHQI), Hamad Medical Corporation(HMC), Qatar

Involved in several health improvement activities across multiple programs and hospitals including: pharmacy transformation program, Venous-thromboembolism prevention project, Enhanced recovery after surgery, benchmarking of clinical services with International best practices and day of surgery admission program across HMC.

Participated in the planning, implementation, and evaluation of programs and services.

Reviewed and presented performance data analysis, informing quality improvement initiatives and ensuring achievement of accreditation and quality standards

Managing the day to day operational aspects of a project and scope, minimizing risks. Quality improvement supervisor 2012-2013 Alkhaldi medical centre(KMC), Amman - Jordan

Develop a collaborative team approach through engaging all staff in quality management through effective monitoring.

Work closely with QI executive team to stand on hospital indicators, education program and performance

Assists in build hospital indicators in response to JCI process and accreditation

Build a team within service to work on hospital vision aligned with JCI process and accreditation

Conducts chart reviews and clinical audits for the relevant discipline/program. Charge/clinical nurse specialist -Bone marrow transplantation unit(BMT) and oncology department, King Abduallah university hospital (KAUH) 2008-2012 Irbid-Jordan

Overseeing nursing staff activities and performance to ensure outstanding patient care and the highest level of service

Maintaining high standards of care

Managing patients' data and medical records and interacting with doctors, patients and family members. BEHAVIOURAL COMPETENCIES

Collaborator & team player

Decision making skills

Analytical insight

Time management skills

Communication & interpersonal skills

LANGUAGES

Proficient reading, writing and speaking in English and Arabic



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