Hvac Technician Security Officer
Resume:
Silvestre Mendes Cell Phone: 407-***-****
adpw8z@r.postjobfree.com
Specializing in Security, Heating, Ventilation, Air Conditioning, Automobile Damage Appraiser, Customer resolutions, and workforce solutions, I also have a passion for mentoring and communications. Leverage 14+ years of success in Customer Solutions, Work Performance, and Professionalism.
Correctional Security
Certified Universal HVAC Technician
Licensed Automobile Damage Appraiser
Customer Service Representative
Product Troubleshooter
Recruiting, Hiring, and Training
Expenses and Accounts Balances
Scheduling
"Five Words that Describe Me "
Never Give Up Attitude- Honest-Reliable- Integrity- Dependable
STRENGTHS AND ACCOMPLISHMENTS
Growth Strategist
Extensive Diversified business and troubleshooting experience with a focus on client's services and technical support.
Self-motivated, Efficient, organized with solid logic skills and attention to detail.
Comfortable with computers and multitasking. Able to assess clients' needs and provide the product to meet those needs.
Solve Clients' problems on time to ensure satisfaction and loyalty. Willing to learn new skills to improve
Job performance: Hardworking individual who values performance and professionalism, able to learn quickly and interact well with others
Security and Preventions
Monitoring
Using Investigative and Interrogation Techniques
Guarding
Regulations, Procedures, and Policies
MANAGEMENT CAREER
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Security Supervisor/Team Leader 4/01/2021
to October 2021
Watson Clinic LLP
1600 Lakeland Hills BLVD Lakeland, FL 33805
In the Supervisor role, I monitored, operated, and maintained the plants' utilities, facilities, equipment (TEMP TRAK), and overall preventative maintenance program (Fiix) by providing guidance and direction to mechanical work order to technicians in the following:
• I was locating problems by motorizing the Temp Trak system and its devices through effective operation and reporting to the facilities Bio med/technicians to make the appropriate corrections/repair.
• I was listening for problems, using precision measuring and testing instruments (Voltmeter and Ampmitter).
• Remove defective transmitter (equipment), and install new device (s) using; Buffers, Receiver, or Repeater to send strong signals to the bay station for accurate temperature readings.
• We are maintaining a safe and clean working environment by complying with procedures, rules, and regulations.
• Ensure all team members are adhering to all safety protocols and procedures as identified by company policies.
• The supervisor must also handle administrative duties and paperwork associated with assigned team members.
• Assist in identifying potential opportunities that may create production issues and communicating with required team members for future maintenance planning and repairs
• Conduct daily bank runs to deposit the organization's money Security Officer Manager
11/28/2017 to 3/31/2019
Lake Wales Medical Center
410 S. 11
th
Street Lake Wales, FL 33853
Assign officers hourly premises patrol, including traffic control for the school ground passage
Coordinate the officer monthly Fire Extinguishers inspections Monitor the entire facility for patients, staff, and visitors safety Conduct and assign security staff to monitor patient(s) with suicidal ideation Document and process all the entries, including shift reports, assistance rendered, daily lockups, and employees parking permit Assign tasks to all security teams according to their shifts and responsibilities Prepare and evaluate all security personnel
Conduct a fire drill to all Hospital staff and security Conduct and assign Security safe contents inventory; for patient valuables and lost and found and document the event (s) accordingly. Security Officer Manager 12/10/2012- 11/27/2017
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Heart of Florida Regional Medical Center
40100 US. Hwy 27, Davenport FL 33837
Premises hourly perimeter inspections
Monthly Fire Extinguishers inspections
Monthly inside lights, exit signs, exterior doors, and exit alarm doors inspections Monitor the entire facility for patients, staff, and visitors safety Monitor patient(s) with suicidal ideation
Document and process all the entries, including shift reports, assistance rendered, daily lockups, and employees parking permit Prepare and present policy and procedures to HOFRMC new employees
(orientation session)
Initiate the patient information desk for the daily security duties Assign the task to all security teams according to their shifts and responsibilities Prepare and evaluate all security personnel
Correctional Cpl. Officer ll OIC (Officer In Charge)6/21/2007 - 10/15/2012 Osceola Detention Center
Phone # 407-***-****
Kissimmee, Florida 34744
Corporal OIC is a highly responsible position in the criminal justice system. My responsibilities were to perform all duties in the optimum responsible manner, demonstrate leadership by being a positive role model for staff, youth, and community.
Provides constant supervision, control, and observation of youth while maintaining an environment that is
safe and creates an atmosphere that has 'zero tolerance for youth escapes, youth abuse, sexual harassment and inappropriate conduct by staff with youth
(Red Flag Behavior).
Ensure the safe and secure custody of all assigned youth while safeguarding that all detainees were provided with their constitutional rights with particular concerns for legal, medical,
And mental health care. Use security and emergency equipment to ensure the safety and security of detained youth and facility as well. Process admissions, which include supervising, searching for contrabands, and preparing and verifying detainee documentations.
Prepares detainees ( youth) for court appearances, transport, and escorts detained youth to medical, criminal justice, social services, and judicial facilities as needed, according to departmental and facility policy and procedures. Inspects facility, detained youth, visitors, and packages delivered to the facility, and conducts searches related to safety and security to include but not limited to vehicles, facilities, property, and person for contraband, health hazards, safety, and security violations.
Writes reports and prepares required records regarding incidents, detained youth movement, and essential information and ensures the documentation of all violations of facility operating procedures, rules and regulations, and state and Page 4
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federal statutes.
Ensure the inspection and maintenance of sanitary conditions of the facility. Instruct and encourage the detainees to perform the housekeeping tasks, sanitation, and the importance of personal hygiene. Ensure that detained youth's services and programming comply with court orders, departmental policies and procedures, and Quality Assurance (QA) Standards.
Enforce the policies and procedures for the safety and security of detained youth, staff, and visitors.
Accesses and analyze information available through the Juvenile Justice Information System.
Completes all required training and attends needed meetings. I also performed other related duties assigned, including but not limited to safety coordination of the entire detention center and its adjacent complex (Tree Springs) detention compound utilized for the sex offender program. Suite Care Technician 02/15/2007 -
06/21/2007
Family Suites Resorts (Nickelodeon Hotel)
14500 Continental Gateway
Orlando, Florida 321-***-****
- Paint any wall /items in the suite as needed
- Repair or patches broken items, walls, and floors as needed.
- Grout tub, walls, toilet, sink, floors, tables, etc. as needed - Check all electronics in suites to ensure that they are working correctly.
- Fix or replace as needed (including front door locks, batteries in remote controls, and smoke alarms)
- Keep the carts clean, stocked, and organized at all times.
- Report any IT, Housekeeping, or Engineering issues to proper parties
- Fully responsible for the condition of the assigned are HVAC Technician 2004 -
2007
M & M Mechanical (Heating and Air Conditioning)
405 Cottage Street
New Bedford, MA 02740
-Planning, calculating and designing ventilation for heating and air conditioning systems.
-Design and assembly ductwork (sheet metal) for heating and air conditioning load and return air.
-Calculating baseboard and radiator heating load (BTU'S) for forced hot water and steam heating system.
-Install and repair the wet boiler, dry boiler, air handler, furnace, and burner (oil- gas) natural or petroleum Origen product.
-Assisting customers with defective products (troubleshooting) and helping them Page 5
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obtain finance through banks.
Education and Training 11-2007 / 12-2008
University of Phoenix
2290 Lucien Way
Maitland, Florida 32751-7001
Criminal Justice and Psychology
The Peterson School end Engineer
350 University Ave.
Westwood, MA 02090
HVAC Technician 2004/2005
Continue to the next page for more Education and Training information Umass of Dartmouth (worker Education Program)
800 Purchase Street
New Bedford, MA 02740
G E D 2004
Northeastern University 617-373-
3660
Boston, MA
Motor Vehicle Damage Appraiser 2001
Training
C P R Certified
An ED - Adult and Infant Certified
First-Aid Certified
Drop It at Door Certified
Class D+G Security Officer License
MB Security Manager License
W Concealed Weapon License
P A R (Protective Action Response) Certified
Detention Officer (DJJ) Certified
CPI (Crisis Prevention Intervention) Certified
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