Jasmine Moreland

Milwaukee, WI *****

adpw7j@r.postjobfree.com

+1-414-***-****

Seeking a position that promotes hard work, dedication and growth within the company.. A very responsible person, who is dependable and talented. Open-mind and always willing to learn more!

My customer service skills are amazing along with having great phone etiquette. I am very much tech savvy, works well with computers Excel, Microsoft etc.. I have also volunteered at many places such as schools, hospitals etc.

Work Experience

childcare asst./marketing

love play learn llc - Milwaukee, WI

December 2019 to July 2021

Planning age appropriate curriculums and providing a safe and encouraging environment for children of all ages. Getting the community involved.

Customer Service Representative/Call Center

Potowatomi Bingo Casino - Milwaukee, WI

October 2017 to March 2020

Customer service rep, taking calls, Table game dealer at times Lead/assistant manager

Roundy's - Milwaukee, WI

July 2018 to March 2019

My action mostly speak for themselves... became a department lead within 2 months of employment! Managing inventory, production and routines of my department employees. Customer Service Representative/Call Center

JCPenney - Milwaukee, WI

April 2015 to June 2018

Assistant/Customer Service

Beaute Mobb LLC - Milwaukee, WI

December 2016 to September 2017

Costumer service, Handling books, setting appts, etc.. CNA - Certified Nursing Assistant

Linden Grove - Menomonee, WI

April 2014 to July 2016

caregiver

Customer Service Representative

Milwaukee County Zoo - Milwaukee, WI

July 2013 to August 2013

Customer care service, information technician.

General Cleaner

Gibb Maintenance Building - Milwaukee, WI

June 2012 to May 2013

Cleaning schools, car dealerships and many different company's when their closed.

• Cleaned bathrooms, classrooms, and scrubbed floors.

• Cleaned windows and did detail work.

Education

some college in Registered nursing

Milwaukee Area Technical College - Milwaukee, WI

August 2012 to May 2022

some college in Child Development

Milwaukee Area Technical College - Milwaukee, WI

January 2020 to December 2020

High School Diploma

Alexander Hamilton High School - Milwaukee, WI

2011 to 2012

Vincent High School - Milwaukee, WI

2008 to 2011

Skills

• Management

• Childcare

• Assistant Manager Experience

• Supervising Experience

• Toddler Care

• Medication Administration

• Caregiving (7 years)

• Case Management (7 years)

• Early Childhood Education

• ADL's (7 years)

• Teaching

• Autism Experience

• Experience with Children

• Special Education

• Customer service

• Hospital Experience

• Curriculum Development

• Customer retention (3 years)

• Customer support (3 years)

• Remote access software (6 years)

Certifications and Licenses

CNA

CPR Certification

First Aid Certification

Assessments

Customer service — Proficient

August 2021

Identifying and resolving common customer issues

Full results: Proficient

Call center customer service — Proficient

September 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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