Data Capturer Customer Service
Resume:
**/**** -
************@*****.***
Glenwood
Durban
4001
Skills
Database Management
Microsoft Office
Data Capturing
Computer literacy
Customer Service
Interpersonal and relationship
management skills
Spreadsheet
Communication skills
Telesales
Outlook
Documents control
Java
Project Management
Administrative Operations
ASP. NET Framework
Business Marketing
Teamwork
Initiative
Problem Solving
Microsoft Excel
Client Relationship
Attention to detail
NOXOLO LWANDISWE MTHETHWA
Education
Rosebank College
Diploma In Information Technology
NQF 6
Mancosa
Advanced Diploma In Business Management
NQF 7
Experience
Group Elihle cc
Administration Officer/Receptionist
Worked solely, performing all administrative function pertaining to setting up and submitting tender
documents, liaising with client and switchboard
management.
Key responsibilities
• Serve visitors by greeting, welcoming and directing them appropriately.
• Provide office support to co-workers
• Answer incoming calls, took messages and redirected calls as required
• Dealing with email enquiries
• Invoicing
• Data capturing
• General office management such as ordering
and managing stationary
• Diary management
• Filing, Scanning, Printing and Photocopying
• Communicate with supply chain department
from various organizations
• Fill out tender documents and submit them
11/2020 -
04/2021
08/2019 -
02/2020
07/2017 -
07/2019
Multilingual HTSi
Data Capture
Worked part-time as a data capturer, capturing data recieved/recorded from public health clinics.
Key responsibilities
• Record data from collected from different health clinics to Microsoft Excel
• Update existing data
• Sort and organize data after entering
• Retrieve data
CCI
Web Chat Agent
Worked at a telecommunications company as a web chat agent, communicated and assisted customers with
queries related to their devices and promoted new
products and upgrades
Ibutho Trading
Waitress
Worked every year from 2017 to 2019 at the Vodacom Durban July as a waitress.
Key responsibilities
• Took food and beverage orders
• Serve customers
• Clean the dinning area
REFERENCE
Projects Administrator
Group Elihle
Mr BM Mazibuko
CCI
Team Leader
Miss SM Ngcobo
Other references are available on request
SUMMARY
Enthusiastic, highly motivated Information
Technology graduate and Business management
student. Passionate about software development
and business marketing. Proficient in range of
modern technologies including SQL, Java, C# and
PHP and with experience as an office
administrator, data capturer and customer service
agent.
Achievements & Awards
Always submitted documents on time
Increase in sales
Contact this candidate