DENISE LANE WILLIAMS

**** ******* **** **. ***** 336-***-****

Kernersville, NC 27284 adpw06@r.postjobfree.com

SUMMARY

Motivated, self-reliant, articulate professional with extensive legal background and office management, bookkeeping, and travel and meeting planning experience. Highly motivated and organized individual with excellent communication skills seeking long-term career opportunity in administrative role.

QUALIFICATIONS

14+ years experience in the legal support field; 3+ years in travel and meeting planning.

6 years office management/bookkeeping/accounting and finance experience.

Excellent written and oral communication abilities.

Professional appearance and demeanor.

Proficient in MS Office; QuickBooks and Timeslips; typing speed of 85+ wpm.

Ability to work in high volume, demanding atmosphere.

Attention to detail with excellent follow-up.

Knowledge of contracts, legal documents and legal procedures.

PROFESSIONAL EXPERIENCE

Firm Administrator/Accountant 12/2018-Present

SCOTT LAW GROUP, PLLC, Kernersville 12/2018-Present

Firm Administrator and Accountant for eight-person law office.

Interviewing and hiring firm staff; onboarding processes/coordination with payroll and benefits providers;

Firm invoicing/billing; Time entry (SAGE-Timeslips); customer service (financial);

Manage all financials including multiple bank accounts –IOLTA (Trust) accounting; daily financial processes (LawPay); bank deposits, transfers; financial reporting;

General office functions including ordering supplies; purchasing; event planning; selecting office vendors;

Drafting/reviewing legal documents; administrative support back-up to all staff;

Manage all contracts between clients and firm.

Executive Assistant/Office Administrator

WILLIS W. APPLE, P.A., Kernersville 4/2013-12/2018

Paralegal to senior attorney and associate attorney in small general practice firm.

Complete office management: Greeting clients; ordering supplies and equipment; all aspects of office accounting (payroll/receivables/payables/reconciliations); answering phones; determining needs and scheduling appointments; scanning, filing, expense reports, etc.;

Executive level administrative and legal support including drafting correspondence, drafting pleadings, court filings; document production; requesting medical records, preparing expert packages, exhibit preparation; trial notebooks; direct contact with co-counsel, witnesses and experts, court officials, insurance claims adjusters; family counselors, etc. Maintaining all office calendars, scheduling of meeting space; scheduling of depositions and mediations; travel reservations, etc.,

Implementation and integration of new firm-management software: MyCase; TrustBooks.

Finance Manager/Sales

FLOW BMW, Winston-Salem 9/2011 – 4/2013

Finance Manager/Sales Associate

Demonstrated automobiles by explaining characteristics, capabilities, and features; taking test drives;

Comparing and contrasting competitive models; explaining warranties and services;

Maintained high CSI score; Maintained an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.

Continually learned about product updates, features, accessories, inventory and benefits to the customer.

Implement knowledge that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to customers.

Established personal goals that consistent with dealership standards of productivity and devise a strategy to meet those goals

Learn to overcome objections; ask for the sale; negotiate price; complete sales and/or purchase agreements;

Meet with customers to determine finance needs and negotiate with banks or financial institutions to obtain best rates while also benefiting dealership;

Complete and submit all necessary DMV forms;

Provide knowledgeable information to customers regarding upgrades, service agreements and other warranty options available for purchase.

Executive Assistant to Director of Development

INGENUITY DEVELOPMENT, Winston Salem 7/2007-9/2010

Sole administrative support for Director of Development and CFO of expanding real estate company venturing into development in North Carolina.

Scheduling of all meetings and travel arrangements;

Prepare correspondence to land-owners, contractors, developers, outside legal teams, etc.

Contract administration; Due Diligence; Spreadsheet reports; File maintenance;

Attend all site acquisition meetings, legal counsel meetings, and municipality meetings;

Investigation and completion of all municipal licensing requirements and zoning laws;

Demographic research and presentation notebooks;

Travel with executives to meetings out of state when necessary;

Manage office (order supplies, postage, outbound FedEx, parking expense payments, security badges, etc.)

Real Estate Development Coordinator

THE FRESH MARKET, INC., Greensboro 6/2006-7/2007

Function as core support for all processes necessary for new store development. System Administrator for implementation of new Real Estate Development Software, Accruent.

Research and complete all city/county/state business licensing necessary for new store development including state incorporations;

Facilitate between legal and construction departments to ensure lease due diligence items are met and responded to in timely and accurate manner;

Attend weekly Real Estate Meetings, Construction Meetings, and Project Team Meetings;

Produce multiple weekly reports generating site data; project data; and facility data as well as lease due diligence data and construction update information for senior level executives;

Create all contracts necessary for new store development; Maintain close relationship with Vendors to ensure contract specifications met and lease requirements realized;

Provide information including answers relevant to construction plans to legal team and real estate managers;

Coordinate real estate/legal project kick-off meetings with lease negotiator, project manager and legal counsel.

EDUCATION

Guilford College – Criminal Justice (not complete)

GTCC - Paralegal Technologies

Accruent – Certified System Administrator for Store Lifecycle Management

Lucas Travel College, Certificate

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