Protection Specialist Customer Service

Tanaya Watson

951-***-**** adpvyi@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Ross, Santa Clara, CA Sep 2020 - July -2021

Protection Specialist/ Greeter

●Greeted all guest, with courtesy and provided directions and all information regarding the company

●managing all guest information while scheduling and appointments

●Trained employee on the new updated policies and communicated corporate objectives

Target, San Jose, CA April - 2020 - August 2020

Fulfillment

● Fulfilled requests for several guest at a time

● Prepared, packed and sorted items for guest

● completed task in a timely manner

Tower Foundation, San Jose, CA Dec 2019 – March 2020

Student Caller

●Discussed new programs and updated campus information to San Jose State Alumni

●Maintained great relationships with Alumni and encouraged them to donate to different colleges within San Jose State

●Processing and filing electronic transactions, accurately while keeping donor information confidential and typing at a speed of 40 WPM

●Represented the school, and collaborated with other students by creating campaigns and other promotions

●Proficency in Microsoft word and Excel

Compass Group, San Jose, CA

Cashier

May 2018 – January 2019

●Specialized in record keeping, planning, scheduling and other related responsibilities to ensure productive operations

●Assisted in training 4 new cashiers, monitoring cash limits and ensuring the best customer service

●Displayed great leadership by resolving conflict between employees and customers and won employee of the month

●Responsible for solving customer concerning and providing information regarding products

Spartan Shops, San Jose, CA August 2016 – May 2018

Chef

●Developed recipes and menus by applying understanding of market demand and culinary trends

●Aligned seasonal plans with ingredients and key area events for optional promotions

VOLUNTEER EXPERIENCE

SFBICC, San Francisco, CA Sept 2019 – Present

Volunteer

●Energetically greeted guest, while developing great partnerships with other members

●Gained knowledge working with a diverse team

●Settled seating disputes or helping other guest solve problems

MERCYWORLDWIDE, Birmingham, United Kingdom Jan 2019- Aug 2019

●Address and adapt to specific community needs all over the world by traveling to different impoverished countries.

●Fundraised over worth of donations to help for the homeless by creating and distributing donation letters to organizations in the United Kingdom.

●Worked with an international team, in Sweden and France to create new ideas, for fundraising.

AMERICAN REDCROSS, Aug 2014- July 2016

●Organized a blood drive program across high schools in the Inland Empire

●Oversaw and evaluated new volunteer performance and made suggestions and recommendations

EDUCATION

SAN JOSE STATE UNIVERISTY, San Jose, CA July 2016 – Aug 2021

●Bachelor of Science in International Business, Concentration in Marketing

Skills: Microsoft Office Suite, Google Data Studio, Google Workspace, Research, Lexis Nexis, Factiva

Interests: Fundraising, Programming, Mentoring, Traveling, Volunteering, Teaching, Leading, Advocating

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