GREGORY W. CULLY
Monroe, NC 28110
704-***-****/adpvu8@r.postjobfree.com
Objective
To obtain a challenging management position within a growing company where I can continue to enhance my varied skills and experience to reduce overall cost, develop staff, provide the highest level of customer service and maintain a high level of excellence. Experience
2020-2022 Empire Pizza and Bar
Assistant General Manager
-controlled food/labor/bar cost
-scheduling
-all orders
-managed FOH, BOH, as well As Bar
-prepared budgets
-ran day to day operations
-hire/ fire employees
-caterings
-serve safe certification
-opened brand new locaation
2020-2020 Arbys Rock Hill, SC
General Manager in Training/Assistant mgr
● Run day to day operations
● Controlled cost
● Hiring/onboarding/terminate
● Controlled drive thru times
● Orders for food, uniforms, supplies etc
● Inventory
● P & L /budgets
● Scheduling
2019 - 2020 Hardee’s Charlotte, NC
General Manager
● Day to day operations
● Schedules
● Hiring/terminate of employees
● Controlled cost
2015 - 2019 Octapharma Plasma Inc. Charlotte, NC
Assistant Manager
● Maintained donor center operations with fiscal responsibilities in compliance with Good Manufacturing Practices (GMP), Quality Assurance Programs (QAP), and General Housekeeping.
● Maintained daily and monthly production statistics (soft-goods inventory, Haemonetics reports, Equipment logs, etc.)
● Exceeded goals set forth for the center (production and financial)
● Hired, motivated and evaluated donor center personnel, based and established guidelines
● Trained, developed, and managed all staff in accordance with Human Resources and company policies and other established management guidelines and regulations
● Ensured the total center operation was in compliance with facility SOP’s, State and Federal (FDA) Rules and Regulations, OSHA requirements, and CLIA requirements
● Hosted FDA audit/inspections (passed pre-license to become a licensed center)
● Complied with Federal, State, Local and Company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day to day activities
● Conducted monthly staff meetings and documentations
● Scheduled and facilitated employee cross-training activities to prepare the team for volume increases, staff depletions, vacations, and absenteeism
● Received, distributed, and followed through SPE (Serum Protein Electrophoresis)/RPR
(rapid plasma reagin test) test results
● Completed shipments of plasma and reviewed all test results and shipping records
● Maintained continual attention to weekly supply needs and completes monthly inventories
● Maintained performance of all equipment maintenance and ensured all equipment was well-maintained, in good working order, and is calibrated as required
● Performed opening and closing duties (powering on/off equipment, documents petty funds and donor fund disbursements, locking up checks and files, maintained alarm systems, etc.)
● Managed areas for a steady flow of production, special program monitoring documentation, donor center logs and records
● Provided leadership for employee relations through effective communication, coaching, training, and development
● Certified as Sr. Medical Screener, Sr. Phlebotomist and Sr. Processing Technician
● Demonstrated decision-making ability, ability to effectively communicate with and positively influence people, familiarity with fiscal operations, supervisory responsibility, conflict resolution, and customer service.
2013 - 2015 Hardees Indian Trail, NC
General Manager
● Lowered food costs to budget by following procedures -was previously 18% over budget
● Maintained labor costs by staffing to customers’ needs
● Maintained total costs under budget to increase bottom line profits
● Controlled and managed all inventory supplies
● Increased unit sales volume by 10% within the first six months under my management by providing great customer service, improving quality of the product, and maintaining cleanliness and sanitation in the unit
● Submitted and prepared short and long term budgets and goals for store operations
● Controlled employee turnover to less than 15% through staff development
● Trained and developed staff to promote to management positions for the unit, as well as, for the other units within the company (5 Shift supervisors, 2 General Managers, 6 crew trainers)
● Prepared staff schedules to meet budgeting requirements
● Controlled hiring and terminations of staff
● Developed unit into "model" training unit for the district
● Supervised day to day operations including opening and closing unit, complying with HR policies and effectively resolved concerns/complaints
● Responsible for local marketing
● Maintained higher than a 96% sanitation score
● Scored above average on all Financial and QA audits performed quarterly
● District award winner (Aug. 2014) for quickest drive thru service
● Unit cleanliness awards 3 quarters in a row from Dec. 2014 - Aug. 201*-****-**** Wendy's Chester, SC
General Manager
● Responsible for all food and labor costs- reduced both to .25% under budget
● Supervised day to day operations including opening and closing unit
● Controlled and managed all inventory supplies
● Increased sales and repeat customers by 12%
● Controlled hiring and terminations of staff
● Prepared staff schedules to meet budgeting requirements for peak hours and holidays
● Trained and developed staff to promote to management positions - within the unit 3 shift leaders, 1 General Manager
● Covered two units while training General Manager to take unit over 2005-2009 Sonny's BBQ Charlotte, NC
General manager/Senior Manager
● Responsible for all food and labor costs
● Supervised day to day operations including opening and closing
● Prepared budget to exceed previous year’s sales and customer count
● Prepared staff schedules to meet budgeting requirements
● Prepared and made daily deposits
● Controlled employee turnover through staff development - kept under 19%
● Trained and developed staff to promote to management positions - within the unit 1 assistant manager, 2 crew trainers
● Responsible for invoicing of catering events
1996-2005 Spinnakers Restaurant Charlotte, NC
Assistant Manager/Acting GM, Kitchen Manager, Kitchen Cook
● Developed new menu items and recipes
● Established an employee incentive plan - resulting in a 15% increase of profit
● Controlled bar and food costs
● Established a budget for suppliers
● Controlled inventory
● Established food and bar procedures
● Prepared staff schedules to meet budgeting requirements
● Responsible for invoicing and check writing
● Trained Kitchen staff and performed as sous chef/kitchen prep
● Worked the kitchen order entry system solo during peak hours Education
2017- OCTAPHARMA PLASMA Maximizing Leadership Skills Class (CPCC 2 Continuing Education Units)
2015-2016 OCTAPHARMA PLASMA 6 week MIT Class
2013-2015 HARDEES GMIT Training 6 week class, GM Certificate Core Class 2010-2012 WENDY'S Basics Core Class, Assistant Cert. Core Class, GM Certificate Core Class 2006-2008 SONNY'S How to become a leader, Managing people, GM Certificate Core Class 1999-2002 CPCC-Charlotte NC
● Basic studies general courses 1999-2001, Art II 2002, Graphic design basics 2002 REFERENCES AVAILABLE UPON REQUEST
REFERENCES
1. Deneisha Bailey (Manager of Octapharma Plasma) Phone no. 786-***-**** 2. Stacy Parks (Regional Director of Octapharma Plasma) Phone no. 704-***-**** 3. Perry Tesh (General Manager of Wendy’s) Phone no. 704-***-****