Objective
Seeking a medical assistant position with a health care facility that will utilize my medical training and interpersonal skills.
Education
Branford Hall Career Institute March – present
Medical Assistant
Ponce Paramedical College August - July
Early Childhood Development
Licenses and certifications
Phlebotomist Technologists 2017-2018
First Aid 2016-2018
BLS Provider 2016-2018
Electronic Health Record Specialists 2017-2018
CCMA 2017-2019
Experience
ProHealth Physician, West Hartford, CT
Medical Assistant September – present
nRooming patients, vitals, EKG.
nCall patients with test results, and order labs for patients.
nData entry of patients.
nMake follow ups calls and also make appointment with other specialist for patients.
Best Cleaners, Newfield, CT
Production Manager June - present
nTrack and maintain store inventory, making deposit for company, meeting
with staff about scheduled and how production is been improved.
nAssist customers and ensure customer satisfaction making sure customer
like the way that they getting the cloths.
nSolve minor problems with employee and customers like customer
reimbursements for damaged clothing.
nMake sure all the production is completed on deadline in by 11 out by 4 or is free.
nTrain other employee on pressing, spotting, inspection, inventory, paper work
and how to deal with difficult customers.
Faneuil, Bristol CT July - March
Bilingual Call Center Representative
nAssist consumers from Access Health Connecticut, help consumers process
their application and to determined if they qualified for health insurance.
nUpdated information, income change, size of household change, marriage status,
etcetera in form.
nWorked in the department of 1095 A-B, explain the consumer which
forms they need for the IRS to prove they have health insurance for a full year.
nTraining other agents on the floor to respond to consumer questions.
Best Cleaners, Canton CT
Store Manager March - April
nManaged 7 stores and the 2 biggest locations.
nHired, supervised and scheduled employees.
nTrained 4 managers to learn how to run the store.
nHelp my District Manager to resolve problems in others stores with customers and employees
Skills
Bilingual. Self motivated with the ability to work on my own initiative and lead (provide clear management and leadership). Also have strong ability on behavior management.