Kirby A. Smith

Baltimore, MD *****

adpvkp@r.postjobfree.com

+1-443-***-****

Authorized to work in the US for any employer

Work Experience

Bus Operator/Driver

First Transit/thrifty - Baltimore, MD

August 2020 to Present

To transport clients in a safely and timely manner Customer Service Intake Specialist

Northern Pharmacy & Medical Equipment - Baltimore, MD February 2020 to Present

As a intake specialist I talk directly with patients and their families determining their needs their medical history physical and mental state and special requirements Understanding these needs helps the intake specialist determine what services the facility needs to provide and guides patients to the right areas Patient Care Representative

Call 4 Health - Linthicum, MD

June 2019 to Present

Assist patients in obtaining services, understanding policies and making health care decisions. Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.scheduling appointments for clients

Certified medical technician

Helping Hands assisted living - Baltimore, MD

August 2018 to Present

As a Medication Technician I administer prescribed medication to patients and provide support to nurses and healthcare professionals. A short list of My duties includes offering medication to patients, performing basic medical check-ups, providing patient care, updating records, and filling in forms. Patient Care Representative

Call 4 Health - Linthicum, MD

Present

Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. USPS Mail Carrier

United States Postal Service - Baltimore, MD

Present

To deliver and received mail to and from customers drive safely and delivery packages as well Mail Clerk/Mail Handler

United States Postal Service - Glyndon, MD

November 2019 to December 2019

My job was to scan receive answer the mail and packages being very observant and focus on distribution and scanning. .holiday employment

Lab Assistant, warehouse supervisor, shipping and receiving supervisor Happy Farm Botanicals - Odenton, MD

September 2013 to January 2016

my duties were to prepare formulate package and ship products from Happy Farms Botanicals assemble and clean equipment supervised seven other employees to make sure that the work was done proficiently and Timely go out and talk about the products that we sold from the Warehouse did demonstrations on clients and recruited new employees gain new clients for more business opportunities Education

Certified Medication Technician in Medication technician Soul of Medicine - Baltimore, MD

July 2018 to July 2018

High school in Child care

Pateros High School - Baltimore, MD

September 1998 to May 2002

Skills

• Shipping (10+ years)

• Shipping Receiving (10+ years)

• Warehouse Inventory (10+ years)

• Logistics (8 years)

• CPR (4 years)

• Receptionist (10+ years)

• Medical Records (10+ years)

• CNA (Less than 1 year)

• Microsoft Word (10+ years)

• Vital Signs (10+ years)

• Medical Terminology (10+ years)

• Data Entry (10+ years)

• Customer Service Skills (10+ years)

• Billing (2 years)

• Filing (10+ years)

• EKG

• Medication Administration

• Medical Office Experience

• Warehouse Supervisor Experience

• Patient Care

• Triage

• Home Care

• Experience Administering Injections

• Critical Care Experience

• Laboratory Experience

• Nursing

• EMR Systems

• Supervising Experience

• Epic

• Caregiving

• Insurance Verification

• Caregiving

• Case Management

• EMR Systems

• Epic

• Hospital Experience

• Insurance Verification

• Phlebotomy

• Supervising Experience

• Office Management

• Phone Etiquette

• ICD-10

• Venipuncture

• Medical Billing

• Laundry

• Anatomy Knowledge

• Medical Coding

• Computer Operation

• Driving

• Bus driving

• Customer service

• Basic math

• Dispatching

• Documentation review

• Fleet management

• Research

• DME

• Word processing

• Computer literacy

• Microsoft Office

• Medical receptionist

• Management

• Sales

• Computer skills

• QuickBooks

• Leadership

Languages

• English - Expert

Certifications and Licenses

Certified Medication Technician

June 2018 to Present

My role as a Medication Technician is to assist the licensed nurse (RN or LPN/LVN) in providing safe and ethical care for clients—that is, administering prescribed drugs (also called medications or medicines) and completing other delegated nursing tasks allowed by state law. CPR

January 2019 to January 2021

First Aid CPR AED

January 2019 to January 2021

CDL Class B

August 2020 to February 2021

CDL b license suplate b

Assessments

Nursing Aide Skills — Proficient

March 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Proficient

Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Scheduling — Proficient

January 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Patient-Focused Care — Proficient

September 2019

Measures a candidate's ability to address concerns and use sensitivity when responding to needs and feelings of patients.

Full results: Proficient

Customer Service — Familiar

September 2019

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Electronic Medical Records: Best Practices — Completed April 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Work Style: Reliability — Expert

September 2019

Tendency to be dependable and come to work

Full results: Expert

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Basic maintenance and repair — Proficient

July 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Customer service — Highly Proficient

November 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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