Intake Specialist Warehouse Supervisor
Resume:
Kirby A. Smith
Baltimore, MD *****
*********@*****.***
Authorized to work in the US for any employer
Work Experience
Bus Operator/Driver
First Transit/thrifty - Baltimore, MD
August 2020 to Present
To transport clients in a safely and timely manner Customer Service Intake Specialist
Northern Pharmacy & Medical Equipment - Baltimore, MD February 2020 to Present
As a intake specialist I talk directly with patients and their families determining their needs their medical history physical and mental state and special requirements Understanding these needs helps the intake specialist determine what services the facility needs to provide and guides patients to the right areas Patient Care Representative
Call 4 Health - Linthicum, MD
June 2019 to Present
Assist patients in obtaining services, understanding policies and making health care decisions. Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.scheduling appointments for clients
Certified medical technician
Helping Hands assisted living - Baltimore, MD
August 2018 to Present
As a Medication Technician I administer prescribed medication to patients and provide support to nurses and healthcare professionals. A short list of My duties includes offering medication to patients, performing basic medical check-ups, providing patient care, updating records, and filling in forms. Patient Care Representative
Call 4 Health - Linthicum, MD
Present
Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals. USPS Mail Carrier
United States Postal Service - Baltimore, MD
Present
To deliver and received mail to and from customers drive safely and delivery packages as well Mail Clerk/Mail Handler
United States Postal Service - Glyndon, MD
November 2019 to December 2019
My job was to scan receive answer the mail and packages being very observant and focus on distribution and scanning. .holiday employment
Lab Assistant, warehouse supervisor, shipping and receiving supervisor Happy Farm Botanicals - Odenton, MD
September 2013 to January 2016
my duties were to prepare formulate package and ship products from Happy Farms Botanicals assemble and clean equipment supervised seven other employees to make sure that the work was done proficiently and Timely go out and talk about the products that we sold from the Warehouse did demonstrations on clients and recruited new employees gain new clients for more business opportunities Education
Certified Medication Technician in Medication technician Soul of Medicine - Baltimore, MD
July 2018 to July 2018
High school in Child care
Pateros High School - Baltimore, MD
September 1998 to May 2002
Skills
• Shipping (10+ years)
• Shipping Receiving (10+ years)
• Warehouse Inventory (10+ years)
• Logistics (8 years)
• CPR (4 years)
• Receptionist (10+ years)
• Medical Records (10+ years)
• CNA (Less than 1 year)
• Microsoft Word (10+ years)
• Vital Signs (10+ years)
• Medical Terminology (10+ years)
• Data Entry (10+ years)
• Customer Service Skills (10+ years)
• Billing (2 years)
• Filing (10+ years)
• EKG
• Medication Administration
• Medical Office Experience
• Warehouse Supervisor Experience
• Patient Care
• Triage
• Home Care
• Experience Administering Injections
• Critical Care Experience
• Laboratory Experience
• Nursing
• EMR Systems
• Supervising Experience
• Epic
• Caregiving
• Insurance Verification
• Caregiving
• Case Management
• EMR Systems
• Epic
• Hospital Experience
• Insurance Verification
• Phlebotomy
• Supervising Experience
• Office Management
• Phone Etiquette
• ICD-10
• Venipuncture
• Medical Billing
• Laundry
• Anatomy Knowledge
• Medical Coding
• Computer Operation
• Driving
• Bus driving
• Customer service
• Basic math
• Dispatching
• Documentation review
• Fleet management
• Research
• DME
• Word processing
• Computer literacy
• Microsoft Office
• Medical receptionist
• Management
• Sales
• Computer skills
• QuickBooks
• Leadership
Languages
• English - Expert
Certifications and Licenses
Certified Medication Technician
June 2018 to Present
My role as a Medication Technician is to assist the licensed nurse (RN or LPN/LVN) in providing safe and ethical care for clients—that is, administering prescribed drugs (also called medications or medicines) and completing other delegated nursing tasks allowed by state law. CPR
January 2019 to January 2021
First Aid CPR AED
January 2019 to January 2021
CDL Class B
August 2020 to February 2021
CDL b license suplate b
Assessments
Nursing Aide Skills — Proficient
March 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
June 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Scheduling — Proficient
January 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Patient-Focused Care — Proficient
September 2019
Measures a candidate's ability to address concerns and use sensitivity when responding to needs and feelings of patients.
Full results: Proficient
Customer Service — Familiar
September 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Electronic Medical Records: Best Practices — Completed April 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed
Work Style: Reliability — Expert
September 2019
Tendency to be dependable and come to work
Full results: Expert
Attention to detail — Proficient
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Basic maintenance and repair — Proficient
July 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Customer service — Highly Proficient
November 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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