Yanitra Hayes

Jackson, MS *****

adpvgm@r.postjobfree.com

+1-601-***-****

Excellent multi-tasker and demonstrates a team player with a positive attitude. Strong ability to communicate clearly and effectively to staff.

Work Experience

Medical Billing Specialist

Trilogy Health Services - Flowood, MS

December 2019 to Present

• Proficiency with computer and medical billing software

• Knowledge of debt collection practices and insurance guidelines

• Understanding of primary code classifications ICD 10, CPT and HCPCS

• Communication skills with patients/healthcare companies

• Basic accounting and bookkeeping practices

ED Technician

Dominics Hospital - Jackson, MS

March 2019 to Present

ED Tech

• Excellent communication skills.

• Communicate accurately between doctors/nurses and patients,

• Make sure the patient rooms are prepared.

• Answer phone calls and making consults for the doctors

• Perform ECGs when needed

Assistant Director

HHS, Vermilion Behavorial Health - Lafayette, LA

June 2018 to February 2019

• Uphold the highest standards of cleanliness, safety, and conduct.

• Knowledge of OSHA and safety standards within Housekeeping department.

• Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices, concourses, waiting areas, washrooms, patient rooms, and all public spaces.

• Excellent computer skills.

• Bookkeeping experience.

• Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each event.

• Planning, organizing and directing team members to ensure the highest degree of guest satisfaction. Customer Service Supervisor/Operations Manager

Crothall Healthcare UMMC - Jackson, MS

September 2016 to May 2018

• Excellent communication and written skills.

• Communicate accurately between doctors/nurses and Food and Nutrition staff.

• Make sure diet orders are complete before patient receives their food.

• Supervise Catering Associates to make sure they give excellent customer service.

• Compile suggestions to make the patients more understanding of their diet orders.

• Excellent computer skills.

Billing Specialist

Open Arms Healthcare Center - Jackson, MS

September 2014 to September 2016

• Managed front desk.

• Strictly followed all federal and state guidelines for release of information.

• Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.

• Scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence

• Verify all insurance eligibility.

• Coinsurance experience,

• Communicate accurately with clients and staff.

• Compile data, compute fees and charges, and record billing, accounting, statistical, and other numerical data for billing purposes.

• Prepare billing invoices for services rendered.

• Bookkeeping experience.

• Excellent customer service.

• Receiving payment and posting amount to customer's account.

• Trained employees in Advanced MD.

Medical Billing Specialist

Medical Practice Solutions - Jackson, MS

June 2014 to September 2014

• Thoroughly investigated past due invoices and minimized number of unpaid accounts.

• Recorded and filed patient data to medical records.

• Knowledge of Medicare and Medicaid.

• Accurately entered procedure codes, diagnosis codes and patient information into billing software. Customer Service Representative

Xerox - Madison, MS

October 2013 to April 2014

Call center)

• Customer Service

• HIPAA

• Medicare/Medicaid experience

• Analyzing information to solve problems

• Excellent in MedHok, Peoplesafe and AS400.

• Experience in 10 key calculator.

• Communicate clearly between patient and staff.

• Knowledge of Social Security benefits.

Case Analyst

Cahaba GBA - Ridgeland, MS

July 2011 to April 2013

1

• Data entry

• Performing independently

• Medicare/Medicaid experience

• Knowledgeable of ICD-9-CM, CPT codes and HIPAA

• Excellent in ReMas and Common Work File software

• Experience in Higlas, Imagio AS400, 10 key calculators. Skills:

• Maintains strict confidentiality

• Knowledge of HMOs and PPOs

• Several Medical Billing Software

• Electronic Medical Record (EMR) software

• Customer Service

• Supervisor skills

• Knowledge of all insurance companies

Education

High school diploma in Medical Billing Specialist

Virginia College - Jackson, MS

June 2009 to September 2010

Skills

• Customer service (3 years)

• Billing (5 years)

• Medical billing (5 years)

• Emr

• Epic (3 years)

• Telecommunication (2 years)

• Accounting (3 years)

• Time Management (3 years)

• Supervising Experience (2 years)

• Clerical Experience (4 years)

• Account Reconciliation (2 years)

• Accounts Payable (2 years)

• CPT Coding

• ICD-9

• ICD-10

• Insurance Verification

• 10 Key Data Entry

• Hospital Experience

• Medical Office Experience

• Medical Records

• HIPAA

• Medical Scheduling

• Medical Terminology

• ICD Coding

• Phone Etiquette

• Anatomy Knowledge

• Auditing

• Financial Report Writing

• Learning Technology

• Documentation review

• Filing

Certifications and Licenses

First Aid Certification

CPR Certification

Assessments

Electronic health records: Best practices — Completed November 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Completed

Front desk agent (hotel) — Highly Proficient

September 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Highly Proficient

Spreadsheets with Microsoft Excel — Completed

July 2019

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.

Full results: Completed

Medical terminology — Completed

July 2019

Understanding and using medical terminology

Full results: Completed

Medical billing — Completed

September 2019

Understanding the procedures and forms used for medical billing. Full results: Completed

Call center customer service — Familiar

September 2019

Applying customer service skills in a call center setting. Full results: Familiar

Attention to detail — Completed

October 2019

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Medical billing — Proficient

February 2021

Understanding the procedures and forms used for medical billing Full results: Proficient

Protecting patient privacy — Familiar

September 2021

Understanding privacy rules and regulations associated with patient records Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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