Nicole Garcia,

adpvgc@r.postjobfree.com • 917-***-****

EDUCATION

Thomas Jefferson High School, Brooklyn, NY

Major: Nursing

PROFESSIONAL EXPERIENCE

Foot Locker, Inc., Brooklyn, NY December 2020 – Present

Sales Associate

•Lead our team to hit our sale goals daily

•Providing fast and genuine customer service

•Suggesting additional merchandise to customers to improve sales rate

•Providing a sale goal for each of my team member daily

•Signing up customers for our loyalty program

•Helping customers complete surveys for our store

•Shipping out online order for customers

•Maintaining high energy and being vocal for motivation

•Observing our sales floor for potential shortage and customers in need

•Ordering supplies for our store

•Requesting change from Brinks

•Clean and organize our stock room

•Always having all of our products or most selling displayed

•Shipping out old non selling merchandise to warehouse or other stores.

•Going through our daily shipment thoroughly for potential shortage or additional merchandise

•Opening and closing registers daily.

•Put our cash gain into a safe at the end of the night

McDonalds New York, New York May 2020- December 2020

Crew member

•Train all new cashiers to work beyond company standards.

• Providing fast and genuine customer service

•Cash out customers

•Helping customers complete surveys for our store

•Cleaning the store

•Put our cash gain into a safe at the end of the night

•Provide innovative ideas to improve customer experience. i.e. How to generate an increase in customer conversion.

•Assist in all other departments throughout the store.

Dollar Tree, New York, NY November 2019 – June 2020

Cashier

•Participate in meetings with team members to develop and initiate plans to meet target sales

•Maintained a clean work environment

•Provide outstanding customer service

•Help customers at check out