Executive Assistant Administrator

Kathy M. Piker

*** ********* ****

Johnstown, PA 15902

Mobile: 814-***-****

Email: ********@*****.***

Summary

Experienced Senior Administrative Administrator looking for a stable and professional career. Very dependable and reliable individual. Understands the business world and the importance of being a valuable resource to others.

Highlights

Notary Public – Pennsylvania EPIC Experience

First Aid and CPR Calander/Email/Scheduling

Appointment Setting Database Management

Proper Phone Etiquette Customer Service Experience

Articulate and well-spoken Labor Relations Experience

Time Management Accounting and Payroll

Flexibility AS400 System

Microsoft Package Meeting/Event Planning

Attention to Details Travel Administration

Professional Administrative Support Specialist

Invoice processing Self Starter and Motivator

Social Media Knowledge Business Correspondent

Work Experience

October 2018 – ProgenyHealth, LLC

August 2021 450 Plymouth Road – Suite 200

Plymouth Meeting, PA 19462

Position: Office Liaison for Operations

Responsibilities: Assists with the organizations Senior Level Administrators with meeting requests, calendar/schedule adjustments, and supports a variety of sensitive executive level responsibilities. Maintain the phone system and direct calls accordingly. Provide and maintain all travel for the office staff. Maintain the company procurement credit card for valid purchases. Always maintaining confidentiality, verification of Physician/Nursing credentials, create and maintain badging for office access entry, ordering of business cards, create and maintain MS PowerPoint presentations, assist with Webinar meetings, generate company conference phonelines, maintaining the office while under COVID restrictions and office construction, maintaining daily office list for incoming employees, monitor and maintain vendor listing and update all paid office invoicing. Generated and maintained the office phone directory for new hires. Monitor all office inventory such as: office supplies, kitchen supplies, photo copier room supplies, postage machine supplies, review and pay all office invoices. Manage and organize the entire office, greet visitors and all vendors to the office.

April 2016 - ProgenyHealth, LLC

October 2018 450 Plymouth Road – Suite 200

Position: Executive Administrator

Responsibilities: Directly supports the President/CEO, Chief Operating Officer, Chief Medical Officer, Chief Revenue Officer, and the Chief Financial Officer. Performed certain executive functions to assist the President and her staff including making decisions within authorized scope or directing the decision-making to the proper authority. Coordinate and track workflow of schedules and projects, committee recommendations through the office department to ensure paperwork was complete/appropriate and follow-up services are provided in a timely manner. Manage appointment calendar for the President and her executive team’s schedules and make all arrangements for committee meetings as appropriate. Serves as staff support for numerous committees. Draft agendas, minutes, and perform follow-up as appropriate. Compose correspondence, memos, reports and minutes as instructed. Type format and proofread a variety of materials including correspondence, memos, reports, charts, statistics, minutes of meetings, etc. Anticipate, identify and solve problems as appropriate. Open, review and distribute interoffice and external mail. Respond to correspondence on own initiative as requested. Answer office phone, screen and direct calls. Interface with all levels of personnel, patients, visitors and members of the community. Greet visitors and/or patients, ascertain needs and take initiative for appropriate referral or follow up needs. Make appropriate arrangements for attendance at seminars; including all travel reservations, confirm lodging and airline reservations, prepare travel/training form and expense reports. Provide research and administrative support to special projects. Prepare and input data for projects. Compile required statistics. Maintain records and files accurately and confidentially. Deal discreetly and exercise independent judgement with sensitive information contained in financial information, salary, minutes, letters and documents concerning staff, affairs, board affairs, legal information of a confidential manner. Cover all other staff as administrative priorities dictate. Perform diversified secretarial functions for members of the executive team. Maintain professional growth and development through educational programs and in- service meetings.

March 2018 – Penn Medicine (Chester County Hospital)

August 2021 701 E. Marshall Street

West Chester, PA 19380

Position: Unit Coordinator – Neonatal Intensive Care Unit (NICU)

Responsibilities: Answering multiple incoming phone lenes, assisting with patients and patient’s family members, visitor access of the floor with the proper authorization/discretion for departmental entry, generating/preparing patient’s charts. Working directly with the Nursing staff and Physician Staff to ensure a comfortable healing process. Knowledge with the EPIC system for admitting, transferring and discharging patients accordingly. Rounding several times during the shift to maintain all supplies are stocked within the department and individual room at all times.

November 2016 – Penn Medicine (Chester County Hospital)

March 2018 701 E. Marshall Street

West Chester, PA 19380

Position: Unit Coordinator – Labor and Delivery Department

Responsibilities: Answering multiple incoming phone lines, assisting with patients, patient’s family members, visitor access of the floor with the proper authorization/discretion for floor entry, generating/preparing patients’ charts. Knowledge with the EPIC system (Admitting, Discharging and Transferring) patients accordingly.

January 2008 – Concurrent Technologies Corporation (CTC)

March 2016 100 CTC Drive

Johnstown, PA 15904

Position: Administrative Assistant III

Responsibilities: Liaison to the Pentagon for processing employee credentials for Secret Clearances, Common Access Card (CAC), Army Knowledge Online Accounts, Pentagon Badges, Pentagon Visitor Passes, completion of paperwork to ensure submissions of applications are submitted correctly to the Pentagon. Supported multiple executives with the Corporation. Attended meetings, created agendas, minutes, presentations, etc. Supported executives with travel itineraries for both domestic and international, travel expense reports, travel reimbursement processing, submit invoices for payments, ordering of supplies, proofreading and formatting of deliverables, monthly reports, quarterly reports and PowerPoint presentations. Ordering conference room reservations, food and beverage requests for meetings internally and externally.

October 2000 – Conemaugh Health System (CHS)

January 2008 1086 Franklin Street

Johnstown, PA 15905

Position: Executive Assistant II

Responsibilities: Supported various Senior Vice Presidents within the Conemaugh Health System. Assisted and supported a variety of complex and sensitive executive responsibilities. Monitored phone messages and email messages and delegating to the appropriate departments accordingly. Attended Board meetings and maintained minutes, presentations, agendas, catering, etc. Maintaining office equipment, monitoring office supply ordering. Managed interoffice mail and external mail accordingly. Served as back-up to the President and Chief Medical Officer as well as the other executive leadership team.

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