Jessica McNally Southwell

** ***** **.

Hawley, PA 18428

adpvec@r.postjobfree.com

908-***-****

Career Summary:

Customer service and sales professional who is dedicated and a proficient team player. A quick learner who adapts well to any situation. Possess excellent communication and interpersonal skills with proven results.

Education:

2012 CDM Institute, Phillipsburg, NJ

Certified Medical Assistant Program

GPA: 4.0

Studied an intensive course of instructional training

Experience:

2016-2018 Somerset Oral & Maxillofacial Surgery

Somerville, NJ

Surgical Assistant

●Setup all patient equipment needed for specific procedure and updated paperwork for the doctor

●Took vitals and patient information

●Gave patient instructions for before and aftercare of oral procedures

●Assist doctor in all surgical procedures

●Sterilize all equipment and rooms before and after each patient

●Responsible for all medications and ordering supplies for surgical procedures and back office equipment

2016-2018 Acupuncture Holistic Center of NJ

Flemington, NJ

Office Manager/Patient Care Coordinator

●Responsible for all office duties: phones, accounting for A/R and A/P, insurance claims, scheduling, and proficient in Microsoft Office

●Registration of patients and prepping procedure rooms for the doctor

●Assist doctor in procedures as needed and prep and sterilize rooms between patients

2017 Premier Medical Care

Bridewater, NJ

Medical Assistant/Receptionist

●Responsible for phones, filing, scheduling, insurance claims, send in prescriptions, and update all patient information before each appointment

●Administer EKG, vitals, and assist with all other requests when necessary

2003-2020 Restaurants including Cracker Barrel, Denny’s, Westgate Diner, Hamilton Family Restaurant, Clinton Station Restaurant, Olive Garden

Server/Bartender/Trainer/FOH Shift Manager

●Promoted quickly from server to trainer

●Trained all new employees

●Promoted to shift supervisor

●Provided exceptional customer service

●Scheduled and supervised up to five employees on a daily basis

●Responsible for ordering and restocking

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2002 Curcio Plumbing and Heating

Basking Ridge, NJ

Office Manager

●Responsible for all bookkeeping and vendor accounts, inventory, and scheduling

●Maintained daily schedule for 5 or more certified trade employees

●Created proposals that increased sales with extensive knowledge of bathroom and kitchen products

2000-2002 Ferguson Enterprises

Bridgewater, NJ

Showroom Administrator/Sales

●Promoted from office clerk/cashier within a few months

●Responsible for inside sales and exceptional customer service

●Confirmed product list and ordered all items from vendors in a timely manner to assure prompt delivery for project start date

●Vendor management and product knowledge expert

●Managed all A/R and A/P accounts

●Booked appointments for client’s customers to assist with designing kitchens, bathrooms, and ordering all products to complete the project

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