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Hill Community Travel Agent

Location:
Boston, MA
Posted:
January 09, 2022

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Resume:

YASAIRA GONZALEZ

** ***** ****** ********, ** ***01

Cell phone: 508-***-****

adpvdd@r.postjobfree.com

OBJECTIVE

Detailed-oriented cleaner with 6 years of experience scheduling daily, weekly, and monthly cleaning duties in order to efficiently maintain sanitary work environments. Team-oriented and open to new opportunities for growth.

EDUCATION

LYNN CLASSICAL HIGH SCHOOL Class of 2013

BUNKER HILL COMMUNITY COLLEGE undergraduate in AS Digital Computer Forensics and Information 2018-2021

PROFESSIONAL EXPERIENCE

● SUPERIOR CONTRACTING LABOR WORKER OCTOBER 2021- PRESENT

- Performing physical labor on construction sites.

- Preparing sites by cleaning them, loading or unloading materials, and throwing the trash in the dumpster.

- The removing of hazards and making sure there is no dust inside the building on sites opened to the public.

- Carrying heavy objects.

● PAPA GINO'S PIZZA MAKER AUGUST 2021-PRESENT

- Preparing pizzas for guests while following all COVID-19 sanitary precautions.

- Assisting with operations of all kitchen equipment, kitchen maintenance, and preparation of other items on the menu.

- Assisting with phone calls, pickup, and online orders.

- Welcoming guests and taking their orders.

- Covering the cash register.

- Making sure guests are satisfied with their experience.

● BOSTON STAFFING & JANITORIAL SERVICES HOUSEKEEPING MANAGER OCTOBER 2019 - AUGUST 2021

- Responsible for ensuring a clean and safe environment for all guests.

- Lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and hotel public areas.

- Overseeing the supplies for the housekeeping department.

- Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the office manager.

● ESPERANZA TRAVEL AND TOURS TRAVEL AGENT MARCH 2017 - OCTOBER 2019

- Guiding guests through their experiences purchasing their flight tickets.

- Maintain regular communication with guests prior to departure to provide updated travel information, including delayed departures and earlier flight availability.

- Responsible for collecting and recording deposits and final payments.

- Responsible for Verifying customer passports, visas, and state issued ID’s, and ensuring proper identification for passage to foreign countries.

- Check for specials, book tours, and packages. translations, and writing letters.

● BOSTON CHILDREN HOSPITAL (BEALES INC.) ESD SEPTEMBER 2016 - FEBRUARY 2017

-Performed the cleaning of offices, clinical areas, waiting areas, living rooms, corridors and stairways in a clean and sanitary manner. Established efficient and safe use of housekeeping instrumentation and solutions.

- Making sure storage areas are stocked, and reporting to the supervisor when supplies are needed.

-Vacuumed patient room rugs and carpets. Making sure all areas are sanitized and germ free.

SKILLS & ABILITIES

- Communicating effectively and professionally.

- Strong negotiation skills.

- Proficient in Microsoft Word, Excel, Zoom, PowerPoint

- Teamwork Oriented

- Organized

- Management

- Languages: fluently reads and writes English, and Spanish.



Contact this candidate