Customer Service / Food Industry
Resume:
Brittany Novorolsky
Pittsburgh, PA *****
adpv6a@r.postjobfree.com
Authorized to work in the US for any employer Work Experience
Assistant Manager
Primanti Bros. - Pittsburgh, PA
March 2010 to Present
• Promoted to Shift Lead after 4 years
• Opened and closed restaurant, store, and bar
• Led, trained, and motivated employees on a daily basis
• Provided legendary customer service
• Counted and verified register
• Served as main point of contact for clientele
• Managed supply ordering
• Light food preparation
• Ensured all employees were trained on safety regulations
• Organized, documented and reported sales
• Took initiative to complete tasks without direct supervision
• Work in fast paced environment
• Exceptional multitasking skills
Shift Manager
Starbucks - Pittsburgh, PA
September 2006 to October 2009
• Managed daily operations of a high-volume store
• Led and directed team members on effective methods, operations, and procedures
• Ensured customer satisfaction
• Cash handling duties
• Participated in sales planning and management
• Conducted store inventory
• Prepped food
• Consistently maintained cleanliness of store
• Completed daily and monthly reports
• Excellent organizational and time management skills
Education
Associate in Medical Assistant Management
Bradford School - Pittsburgh, PA
July 2006 to June 2008
High school or equivalent
Brashear High School - Pittsburgh, PA
August 2002 to June 2006
Skills
• Crew Member
• Fast Food
• Food Service
• Shift Supervisor
• Shift Lead
• Team Member
• Restaurant Experience
• Management
• Assistant Manager Experience
• Food Preparation
• Supervising Experience
• Kitchen Management Experience
• Food Safety
• Kitchen Experience
• Catering
• POS
• Food Production
• Cooking
• Inventory Control
Certifications and Licenses
ServSafe
June 2020
Assessments
Administrative assistant/receptionist — Proficient
December 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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