CURRICULUM VITAE
OF
MAPASEKA
JULIA MOLEME
PERSONAL DETAILS
Surname : Moleme
Names : Julia Mapaseka
Address : *** *******
P.O Chiawelo “Soweto”
Contacts Numbers : (Cell) 083-***-****
Email address : adpuxn@r.postjobfree.com
Identification Number : 841**********
Health : Excellent (Non Smoker)
Nationality : South African
Drivers License : Learners
Status : Single
EDUCATIONAL QUALIFICATION
Last High School Attended : Tharabollo High School Highest Standard Passed : Grade 12 (Year 2001)
Subjects : South Sotho; English; Afrikaans;Mathematics; Accounting; Economics & Business Economics
Best Achievement
*Top Student Business Economics at Grade 11
*Team Leader for Debate Team
Career Objectives : Business Woman (Enterpreneur)
POST MATRIC QUALIFICATIONS
Name of Institution : Sedibeng College
Course : Computer and Administration course
Subjects Passed : Word 2013;Excel 2013;Power Point;Emails and Window Certificate Obtained : N 12 (Year 2002)
COMPUTER or OFFICE PACKAGE
Microsoft Word ; Microsoft Excel
Power Point ; Pastel
Outlook;Window; Internet & Email
Skills
Telephone Techniques & Problem Solving & Computer Literacy Decision making Skills & Business Communication
INTERESTS
Activities : Member of Youth Adult @ Victors In Christ Church Hobbies : Watching Soccer & Listening to Music
EMPLOYMENT DATA
1. Name of Company : Liza Life Wise (Under-Written Legal Wise) 2015 to 2017 Position : Consultant
Job Description :
o Accurately capture & processing client claim
o Filing of relevant documentation for client claim o Reinstating of Policies that have lapsed
o Upselling & cross selling products to existing clients (Sales & Marketing)
o Contacting new & existing clients for customer service initiatives
o Ensuring that all customers queries and complains solved timeously
o Handle enquiries from management levels
o Liasing and co-ordinating with the sales team regarding new clients
o Comforting families
o Giving clients professional advice
o Act on customer cancellation & unpaid debit orders Reason for Leaving Contract expired
REFERENCES
1. Name & Occupation : Mrs Gugu Ntuli (Human Resource) Contacts (011-***-**** (cell) 078-***-****
2. Name & Occupation : Mrs Dibabatso Marole (Senior Administrator) Contacts (011-***-**** (cell) 073-***-****
3.. Name & Occupation : Mr Million Masina (Field Manager) Contacts (011-***-**** (cell) 081-***-****