Sales Consultant Assistant Manager

Yulonda Chrystal

Oklahoma City, OK, *****, US

adput8@r.postjobfree.com

Work Experience

September 1998 - PRESENT

Wal-Mart Stores, Inc., Assistant Manager

Begin as an Assistant Manager Trainee in Leaders Out In Front program

Implement and enforce all company procedures, policies and applicable laws

Making area-specific merchandising, operations and people development decisions, including budgeting/forecasting and assessing economic trends and demographic information Developed Operations zone supervisor to lead empower and trust team as well as all the SOP's of the fresh area and how to mentor replacement

Carry and place merchandise/supplies weighing up to 25 pounds

Identify and apply methods for resolving customer complaints and assists with addressing difficult or complex issues Assist in the development of strategic plans for operational activity

Ensure associates handle, store, cook and clean food and set an example through own work

Hold self and associates accountable for achievement of financial results and statistical standards

Ensuring the sales and profit goals are achieved and implements plans to correct any deficiencies

Upholding the Company's open door policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions for associates

Participated in training program which included rotations Provided daily feedback, coachings, and motivation to all assocaites

Manage accounting office tasks by verifying daily bank deposits, assisting accounting office associates with researching register overages and shortages and sending manufacturer coupons to clearing house each week

Develop and maintain community policing efforts for the town Directing orientation, on-the-job training, in-service training, and continuing education programs Walmart;. Manage in a diverse environment with focus on client

Prepare work schedules and assign employees to specific duties Orders merchandise or prepare requisitions to replenish merchandise on hand

Identify opportunities to prevent shrink

Participate in community outreach programs and encourages and supports hourly associates in serving as good members of the community

August 2021 - PRESENT

Carmax, Inc., Sales Consultant

Enhancing dealership reputation by accepting ownership Explaining and offering warranties, services, and financing Completing sales or purchase contracts

Maintaining strong relationships and demonstrating excellent teamwork

Participating in training, and welcoming performance feedback Achieved all monthly personal sales goals

Supporting on-line customers via eSales office

Serving as an advocate for CarMax by sharing what makes us the smart choice

Spend time with customers to determine needs and discusses vehicle options

Work with customers through each and every step of the sales process

Communicating effectively both inperson and over the phone to discover the customer's wants and needs

Sold over 100 automobiles to customers in person and online in the ecommerce call center by responding to mass amounts of emails about sales and scheduling appointments for customers Conduct indepth customer needs analysis

Evaluate customers' needs and wants through interactive questioning and active-listening Communicate to customers what makes CarMax unique Work with other departments in order

Education

1997-01-01

Star Spencer High School, High School in Economics

Contact this candidate