Christi Patterson

**** ***** ***** ** **, Pendleton, IN 46064

Cell: 765-***-**** – adpu6b@r.postjobfree.com

Skill Highlights

Operations Management

Leadership/Communication skills

B2B Sales for 10 years

Microsoft Excel, Word, and Outlook proficient

Organization skills

Recruiting

Great problem-solving skills

Self-motivated

Efficient with video conferencing

CRM Database

Human Recourses

Onbourding

Customer Service

Accounts Payable

Accounts Receivable

Spreadsheets

Event Management

Office Management

Employee Training

Mortgage Sales

Mortgage Processing

Mortgage Underwriting

Marketing

Professional Experience

Northside Window and Gutter Cleaning – Noblesville IN

Office Manager

February 2021 – Present

Accounts Payable

Accounts Receivable

Manage all incoming company emails

Work with GM on new procedures daily

Manage customer reviews, facebook, Angie’s List

Manage incoming phone calls

Handle customer estimates, scheduling, invoicing, and payments

Working daily to improve process with management

Handle employee interview scheduling and documents for hiring

Account Executive

Dec 2020 – February 2021

Agents for Hope – Plainfield, IN (Start-up)

Started a new source campaign through Indeed working in 18 states

Posted ads daily to ensure more leads generated

Generated leads and added to CRM database I created with Zoho.

Utilized Google doc to keep track of leads given to other recruiters

Contacted leads with email, webinar, and phone calls

Working daily to improve process with management

National Recruiter

May 2020 – Sept 2020

United Insurance Group Agency – Milford MI

Worked in high volume call setting and handled 40-50 open positions at a time

Utilized Applicant tracking system to coordinate with other departments

Contact incoming applicants from various sources including Google, job boards and social media

Schedule candidates for webinars and interviews with Recruiting Director

Utilized Zoom and GoToWebinar

Executive Assistant to GM

April 2017 – December 2020

Old National Centre – Live Nation Worldwide Entertainment, INC – Indianapolis, IN

Managed all department heads with payroll, new hires, and implementing new procedures

Managed multiple on-site events., working with tour producers

Facilitated meeting with vendors, talent, business travel and entertainment

Managed all money handling of 5 ATM’s with our Box Office

Handled all incoming invoices from all departments, worked with General Manager on budget, and prepared all post event reporting

Managed all vendors for our First Friday Food Festival event each year, increased sales by recruiting more food trucks

Handled all office equipment for the entire building

Sales Representative

May 2008 – December 2016

Indiana Wholesale Wine and Liquor – Indianapolis, IN

Managed a territory of over 100 accounts which included liquor stores, grocery, and bars

Planned and implemented new strategies to increase sales by building displays and doing tastings

Increase my sales territory by 110% first year and hit my goals each month.

Helped management monitor sales by territories to increase volume

National Recruiter

March 2007 – April 2008

LTC Financial Partners – Kirkland, WA

Helped implement on-line applicant tracking system used to successfully hire hundreds of agents.

Coordinated with the VP of Sales and Regional Sales Directors in the identification, interviewing and onboarding of qualified applicants

Sourced candidates based upon strategic qualification criteria.

Created social media marketing campaign

JR Underwriter

September 2002 – April 2008

Novastar Mortgage

Managed a pipeline of files to process by guidelines of Sr. Underwriter

Ordered all documents needed to complete processing, such as title review, appraisal review, employment info, income verification, mortgage verification, verification of credit criteria.

Completed training to underwrite loans up to $250k with no authorization needed

Prepared loans to get ready for clear to close. Verified closings with title company

Worked with customers to provide information needed to ensure smooth closing

References

Amy Cain, Recruiting Director Joseph Gallagher, Facilities Manager

United Insurance Group Agency, Inc Old National Centre / Live Nation

Office: 800-***-**** Ext 4502 Cell: 317-***-****

Email: adpu6b@r.postjobfree.com Email: adpu6b@r.postjobfree.com

(Former supervisor) (Colleague)

Michael Romanek, Manager On-Premise Tracy Gonzalez, Training Director

Republic National Distributing Center LTC Financial Partners

Cell: 317-***-**** Cell: 785-***-****

Email: adpu6b@r.postjobfree.com Email: adpu6b@r.postjobfree.com

(Colleague) (Colleague)

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