Recovery Specialist Billing Coordinator
Resume:
Penny L. Johnson
Waxahachie, TX 75167
***************@*****.***
Skills Summary:
Proficient in the use of MS Office, and various medical software programs
Type 40-45 wpm
General office skills
Educational Background:
Life Accident and Health Insurance License- 10/15/21
CBCS Certified-National Certificate Services - 2009
Northlake Community College - General
Non Certified X-Ray Technician - 2004
General Equivalency Degree - May 2000
Professional Experience:
DoorDash 6/20-current
Delivery Driver
Pick up order from location and drive it to client’s location and deliver.
Medix Staffing 9/21-12/21 Irving, TX
Bloom Insurance-Licensed Health Insurance Agent (temp position)
Answered phone calls and enrolled clients into Medicare Advantage plans.
Made sure the Medicare Advantage plan was a good fit for the client.
Educated clients on Medicare Advantage plans, or on original Medicare.
Methodist Charlton Medical Center 1/19-2/21 Dallas, TX
Patient Account Representative
Submits claims on regular schedule to Medicare, Medicaid, insurance carriers, worker's compensation units, etc. to ensure prompt processing and payment. Follows up on unpaid claims and resubmits.
Processes billing calls and questions and answers correspondence related to patient accounts.
Researches all information needed to complete billing process including getting charge information from physicians.
Assists with coding and error resolution.
Assists with statement printing, review, and mailing.
Posts all actions related to patient's account into computer system as permanent record.
HMS Holdings 8/13 – 2/16 Irving, TX
Claims Recovery Specialist I
Collected $920,000.00 in December 2014
Collect payments from insurance companies regarding Medicaid Reclamation Claims
Provide requested information to insurance companies such as; medical records, UB-04’s from the place of service, itemized statements, etc.
Also handle appeals, letters of authorization, and explanations of benefits for multiple insurance companies
Medsynergies 7/11 - 7/13 Irving, TX
A/R Insurance Analyst
Located trends to correct claims and resubmit to the insurance companies
Submitted appeals along with medical records for various insurance companies
Assisted patients with their personal account for multiple companies
Updated patients’ personal information, and insurance information, and sent in for review
AOM 12/10 - 6/11 Ft. Worth, TX
Billing Specialist
Billed insurance companies for patients home Infusion
Contacted insurance companies regarding claims
The Home Depot 03/10 - 12/10 Irving, TX
Cashier
Received best customer service award three months in a row
Assisted customers throughout the store, handled returns, cashier, and ran self-checkout
Y Medical 02/09 - 02/10 Irving, TX
Billing Coordinator
Billed insurance companies for patients home Infusion
Contacted insurance companies regarding claims
Various office duties
Delivering medication to patients as needed
References are available upon request.
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