Customer Service Front Desk

PROFESSIONAL SUMMARY

EXPERIENCE

M

B

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**** ****** ********** **, *** 403, Macon, GA 31210, 478-***-****, adptz8@r.postjobfree.com I am a Bi-lingual woman who is Accomplished and energetic with a solid history of achievement in sales and customer service. A motivated leader with strong organizational and prioritizing abilities. Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals. I am Responsible proficient, Passionate and motivated, with a drive for excellence. I will be an asset to your team, I am one hire you will not regret! Customer and Personal Service Speaking Time Management Computers and Electronics Administration and Management Coordination Monitoring Management of Personnel Resources Negotiation Communications and Media

Foreign Language, Finance and Business Manager January 2016 - Current Hughes Honda Warner Robins, GA

Management of Financial Resources Sales and Marketing, Use computers for various applications, such as database management or word processing.

Create, maintain, and enter information into databases. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Complete forms in accordance with company procedures. Monitor customer preferences to determine the focus of sales efforts. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

Resolve customer complaints regarding sales and service. Evaluate customers' computerized credit records and payment histories to decide whether to approve new credit, based on predetermined standards.

Approve, reject, or coordinate the approval or rejection of lines of vehicle loans. Prepare financial or regulatory reports required by laws and regulations. Professional Summary Skills Experience Answer questions regarding the store and its merchandise. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. Prepare contracts for purchase.

Sales Person May 2011 - January 2016

Hughes Honda Warner Robins, GA

Keep records of purchases, sales, and requisitions. Estimate consumer demand and determine the types and amounts of goods to be sold. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

B

High School Diploma, Houston County High School Warner Robins, GA May 2009 Patient Services Specialist September 2019 - Current Women's Health Care Of Georgia Warner robins, Ga Coordinated medical office forms, including new intake forms and HIPAA-mandated releases. Set up patients for appointments with timely benefits verification, referral processing, and insurance authorizations.

Oversaw front desk operations, including lobby maintenance, patient check-in, and general office reception. Served patients by answering calls, scheduling appointments, and coordinating registrations. Helped patients complete important applications by instructing on different steps on obtaining missing information.

Coordinated communication between patients, family members, and medical staff. Supported patient service needs by coordinating efficient referrals for additional resources. Translated messages simultaneously or consecutively into specified languages, orally, maintaining message content, context, and style as much as possible.

Assisted customers with Medical needs

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