LINDA Lee HINDES

Hutto, TX *****

512-***-**** - adptrh@r.postjobfree.com

Professional Summary

Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Demonstrated ability to work well in both team and independent roles.

Skills

• Problem Solving • Decision Making

• Standards Compliance • Equipment Operation

• Quality Assessment and Assurance

Work History

2021-2021 Material Assembler, Adecco Employment Services/ Applied Materials – Austin, TX

• assembled components with minimal supervision, exceeding expected project milestones.

• checked position and alignment of each component to prevent errors and minimize materials waste.

• obtained appropriate tooling and fixtures for each assembly job.

• received and processed both written and verbal instructions, prints and work orders.

• verified part numbers and placed parts in appropriate shipping containers.

2011-2017 Manager/Restaurant Owner, Mama Jacks Hamburger – Pflugerville, TX

• Sourced vendors negotiated contracts and managed efficient deliveries of high-quality supplies.

• Supervised daily activities of restaurant and 5 employees.

• Set employee schedules, delegated work and monitored food quality and service performance.

• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

• Managed financial and business operations, including payroll, daily deposits and cost controls.

• Recruited, hired and trained talented staff to fill vacancies.

• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

• Trained and guided team members to maintain high productivity and performance metrics.

• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer serv.

• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.

• Managed purchasing, sales, marketing and customer account operations efficiently.

• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

2000-2009 Unit Clerk/CM Technician 2, St David’s Medical/Emergency Room – Austin, TX,

• Answered unit calls and took messages for healthcare staff to maximize team productivity.

• Interacted with customers by phone, email or in-person to provide information.

• Prepared admissions charts and scanned records.

• Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.

• Charted vital signs and added telemetry strips to charts.

• Obtained and organized medical records for office visits and scheduled labs.

• Completed daily charge reconciliation to keep billing current and accurate.

• Coordinated diagnostic tests, including collection of samples and transportation to scanning rooms.

• Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.

• Answered multi-line telephone system, provided information and directed calls.

• Delivered clerical support by handling range of routine and special requirements.

• Arranged discharges and patient transportations.

• Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.

• Organized patient files and streamlined operations to improve efficiency.

• Contacted hospitals to confirm patients’ medical histories and prevent inaccurate diagnoses and treatments.

• Carried out front office duties utilizing data entry skills in framework of medical database.

1999-2000 Property Manager, Archstone Communities – Houston, TX

• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.

• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.

• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.

• Completed final move-out walk-throughs with tenants to identify any required repairs.

1984-1999 Property Manager, Bridge Partnership – Austin, TX

• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.

• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.

• Prepared specifications solicited bids and approved subcontracts for building services.

• Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.

• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.

• Maintained original leases and renewal documents in digital and hardcopy format for property management office.

• Decreased operating costs 40% by implementing cost control procedures.

• Completed final move-out walk-throughs with tenants to identify any required repairs.

• Always maintained enough unit’s that are market ready.

• Introduced prospective tenants to types of units available and performed tours of premises.

• Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.

• Trained and motivated leasing staff during bi-monthly trainings.

• Verified income, assets and expenses and completed file tracking sheet for each applicant.

• Coordinated with janitorial and engineering staff on maintenance and upkeep.

• Handled disciplinary actions, performance appraisals and terminations of company staff.

• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

• Developed and executed plan to achieve and maintain 100% or better rate of occupancy.

• Followed up on delinquent tenants and coordinated collection procedures.

• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

• Developed, reviewed and submitted property operating and capital budgets.

1983-1988 Harness Assembler/Chips/Boards/Quality Control Technician, Tellabs – Georgetown, TX

• Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.

• Performed thorough inspections of incoming materials and outgoing products.

• Safeguard customer requirements as well as product quality standards by delivering support.

• Identified and resolved variances to bring products in line with requirements.

• Adhered to safety and clean area procedures to comply with agency and regulatory mandates.

• Inspected manufactured parts by reviewing visually and assessing dimensions.

• Performed visual assessment of products to evaluate conformance with quality standards.

• Reported problems and any concerns to management.

• Liaised between quality control and other departments and contractors, providing project updates and consultation.

Certifications

GED, Hutto High School - Hutto, TX

Certified CPR CPI,BLS,ACLS ST Davids - 2009

Manager of The Year Austin Apartment association

CM - Certified Manager Certification

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