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Employee Relations Resources Manager

Hendersonville, TN
January 04, 2022

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Rob Knox

Hendersonville, TN


Core Skills & Competencies

Multi-state Payroll Administration

Benefit Administration

401(k) and Pension

Recruiting and Orientation

Employee Relations

Coaching and Training

Ultipro, ADP platforms, PeopleSoft MS Office and ATS systems

Creating policies and procedures

HR compliance with EEOC, FLMA, FLSA, ADA, HIPPA and DOT

Workers Compensation

Employment History

Manager 7/2019 to present

Wholesale Hardwood Interiors

Manage Hendersonville location doing sales, ordering, serving customers and supervising employees

Temporary HR and Accounting Assignments 2017-2019

Payroll Coordinator, NaviHealth (2/19 to 7/19) – ADP HRIS maintenance and changes

Employee Relations Advisor, Macy’s 10/2018 - 12/2018; 10/2019 - 12/2019

Worked for Macy’s Logistics doing employee relations investigations, handling emergency issues and advising managers.

AP/Sales Coordinator 5/2018 - 9/2018

Worked for Palm Technology doing accounts payable, created sales invoices and purchase orders and assisted customers with questions.

HR Generalist 12/2017 - 3/2018

Worked for Acceptance Insurance doing ADP HRIS entries, payroll and bonus check runs, onboarding, employee relations, workers compensation and assisting employees

Interim HR Manager 6/2017 - 8/2017

Worked for Mrs. Grissom’s Salads doing recruiting, on-boarding, hourly and salaried payroll for 175 people using ADP, benefits, employee relations and DOT compliance.

HR Generalist 1/2017 to 3/2017

Worked for Carlex doing employee relations, reconciling HR-related invoices, answering benefit/salary/policy questions and on-boarding in a union environment..

University of Phoenix, Nashville/Clarksville, TN 2009-2013

Adjunct Instructor

Taught day and nighttime undergraduate humanities classes, selected to teach a new orientation/evaluation course for potential students, designed and delivered class curriculum using Power Point and internet based systems

Capella Health Care, Franklin, TN 2008

Interim Corporate Human Resources Director

Managed all HR functions for a national corporate staff, administered multi-state payroll, health and welfare benefit plans, on-boarded new corporate employees and seven newly acquired hospitals; led 401(k) conversion and company-wide drug testing project.

Flake-Wilkerson Market Insights, Nashville, TN 2006-2008

Human Resources Manager

Managed all HR activities for a 200 seat call center; did orientation and on-boarding for two weekly new hire classes; did hourly/salary payroll using ADP and Kronos systems, supervised six HR and front office staff employees.

Various Companies 2004-2006

Human Resources Consultant

Recruited managers, trainers, line and IT staff for a large scale hiring project; created employee handbooks; designed/delivered training programs; did generalist duties including payroll and benefit administration; served as an adjunct Instructor in the undergraduate Business School at Belmont University

The Bank of Nashville, Nashville, TN 2000-2004

Assistant Vice President, Human Resources Director

Built HR program for an 125 person bank including creation of policies and procedures, redesigned benefit plans, compensation, succession planning and education assistance; extensive recruiting, on-boarding and training experience; administered payroll, health, dental, vision, life, STD/LTD, workers compensation, 401(k), pension and stock option/purchase plans; created an Affirmative Action Plan that is still used by Synovus Banks


Vanderbilt University - M.Ed. - Human Resource Development

Belmont University - B.S. - History and Political Science

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