Administrative Assistant Technician Service

Vanessa Huerta 725-***-**** *** Maryland parkwa, Las Vegas, NV 89101

Top-notch assistant with 15 years of Office Administration, Sales and Customer Service support experience as follows;

Purchasing

Shipping/ Receiving

Accounts Payable/

Receivables

Statement Billing

Customer Service/Client

Relations

Vendor communication

Dispatch / Service Calls

Claims/ Warranties

Account Reconciliation

Sales Department

Support

Misc. Administrative

Projects

Served as primary point of contact for and liaison between management, sales teams, service department, personnel, clients, and vendors. Recognized throughout career for ability to develop and implement problem resolution abilities, multifaceted office administration procedures and functions while overseeing customer service and sales support as needed.

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Provide management-level administrative support to Sales and Service Departments with demonstrated ability to improvise, improve procedures, and meet demanding deadlines.

●Over 10 years of experience assisting high level executives and managing business relationships in a corporate environment.

●Schedule and coordinate service technician service calls new and pending service calls, while incorporating part inventory and new incoming service request.

●Managed parts and supply purchases and ordering, direct vendor relations, generate and maintain equipment tracking records and maintenance requirements.

●Processed purchase orders, invoices, damaged goods/ warranty claims, sales orders, packing orders, and meticulous receiving inventory quality control.

●Recognized ability to handle multiple demands consecutively, determining priorities, recognizing risk factors, and making sound decisions in fast-paced environment.

●Extensive hands-on experience and demonstrated focused ability to consistently accomplish objectives utilizing excellent organizational, time-management, attention to detail, clear communication skills and meticulous follow-through meticulous follow-through

●Strong knowledge of office and administrative software including Microsoft Excel, Word, and OMD, E-Automate, AS400,

Great Plains, and Quickbooks

Previous Professional Career History

●Highland Refrigeration, Seattle WA, Administrative Assistant, 2015-2016

●Preferred Copier Systems, Kent WA, Administrative Assistant, Service/Sales Support, 2010-2015

●Golden State Water Company, San Dimas CA, Customer Service II, Administrative Support, 2004-2010

Ashford University, San Diego CA

Bachelor of Science, Business Administration, and Complementary Alternative Medicine, 2016

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