Customer Service Dental Receptionist

Zykeria Hardley

Madison, AL *****

***************@*****.***

256-***-****

Authorized to work in the US for any employer

Work Experience

Key Holder/Cashier

LKQ Corporation/Keystone Automotive - Huntsville, AL February 2021 to Present

Assisting cashiers, keeping entry are clean and sanitized, opening and closing store & providing professional customer service.

Picker/Packer/Stocker

TARGET DISTRIBUTING Center - Greenbrier, AL

September 2020 to December 2020

• Pulls and packs product based on daily orders.

• Meets specifics of customer orders in a timely manner.

• Keeps products separated, organized and in good rotation.

• Monitors product quality frequently, reporting problems to mitigate safety issues.

• Operates various pieces of equipment (i.e. Bendi, Palletizer, Dolly Loader, Pallet Wrapper, Forklift, and Electrical Pallet Jacks).

• Reports any mechanical problems.

• Utilizes continuous improvement mindset and assists in identifying opportunities to improve processes.

• Follows good manufacturing practices and required work safe practices.

• Maintains a clean, sanitary, and safe work area.

• Performs other duties as assigned.

Unit Clerk

BRADFORD HEALTH SERVICES - Madison, AL

August 2020 to September 2020

• responsible for greeting and directing visitors, patients and staff.

• schedule patients for tests and treatment, as well as maintain patient records and charts.

• contacting patients to advise of admission, discharge.

• answer phones, filing, data processing, faxing, envelope stuffing and mailing, message delivery. Assembly Line Worker

Hyundai Motor Manufacturing - Montgomery, AL

August 2019 to November 2019

• Feed raw materials into production machinery.

• Assemble goods on production lines.

• Monitor the production process.

• Carry out basic quality and testing checks.

• Store goods and raw materials properly in our warehouse.

• Use lifting equipment and forklift trucks to fulfill orders. Assistant Manager

Family Dollar - Camden, AL

August 2018 to July 2019

• Provides customer engagement in positive and approachable manner.

• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

• Helps in the unloading of merchandise from delivery trucks, organizes merchandise from stockroom to sales floor.

• Independently stocks shelves and recovers merchandise in the store.

• Accurately handles customers funds and transactions using the POS system.

• Remains constantly aware of customers activity to ensure a safe and secure shopping environment. Teacher Aide

Just 4 The Kids DayCare - Huntsville, AL

April 2018 to June 2018

• Ensures that children are safe and well behaved.

• Designs craft projects and other creative activities for children to complete.

• Provides snacks and meals for children.

• Makes sure daycare center is clean and organized.

• Monitors interactions between children to ensure there are no fights or disputes.

• Disciplines children when necessary.

• Designs activities that help children learn alphabet and basic reading skills.

• Arranges and oversees rest times or naptimes.

• Feeds, changes, and carries infants at the daycare center. Dental Externship

SMILE CENTER - Huntsville, AL

March 2018 to April 2018

• Greeted patients upon arrival

• Utilized laboratory equipment: vibrator, model trimmer, lathe and vac-forming machine

• Applied topical anesthetic, as instructed by the dentist

• Poured and trimmed diagnostic cast models

• Prepared materials for impressions and restorations

• Performed high and low volume evacuation and limited mouth rinses

• Prepare/dispose of dental anesthetic related equipment and supplies

• Measurement of patient vital signs including blood pressure, pulse, respiration and temperature

• Sterilization of dental hand pieces and dental burs

• Operation of the ultrasonic cleaner and autoclave

• Assisted dentist with variety of preventative and restorative procedures

• Seated patients and prepared them for their dental procedure Customer Service Representative

Liberty Taxes - Madison, AL

January 2018 to April 2018

Schedule appointments and greet customers upon arrival.

● Assisted with store stocking, floor-sets and opening/closing procedures.

● Recommended, selected, and helped locate or obtain merchandise to customers.

● Put up signage regarding promotions, changes to store regulations, etc. Education

Associate in Dental Assisting

Ross medical education center - Huntsville, AL

July 2017 to March 2018

High school diploma

Wilcox Central High School - Camden, AL

August 2013 to May 2017

Skills

• Basic mathematical skills (10+ years)

• Goal-oriented

• CSR

• Microsoft Office (4 years)

• Ability to handle money in a responsible fashion (2 years)

• Dental Assisting

• Laboratory Procedures

• Medical Scheduling

• Chairside Assisting

• Dentrix

• Laboratory Experience Patience, Good Multitasking skills, Strong Communication skills, Goal-oriented focused, Willingness to learn, Positive attitude, Flexible

• HIPAA/OSHA regulations

• Radiography

• Sterilization/use of autoclave

• Chairside assisting duties

• Measuring vital signs

• Laboratory procedures

• Dental impressions

• Dental law and ethics

• Dental equipment maintenance

• Anatomy Knowledge

• Dental Receptionist

• Eaglesoft

• Infection Control Training

• Heavy Lifting (5 years)

• Clerical experience

• Cash Handling (2 years)

• Customer Service (2 years)

• Driving

• Delivery driver experience

• Phone Etiquette

• Front desk

• Documentation review

• EMR systems

• Medical office experience

• Upselling

• Windows

• Commercial driving

• Typing

• iOS

• Mac OS

• Fundraising

• Telemarketing

Certifications and Licenses

CPR Certification

Contact this candidate