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SANUSI MUTUWA

Cedar Lake, Indiana. c: 219-***-**** adpt38@r.postjobfree.com https://www.linkedin.com/in/sanusi-mutuwa IT Operations Manager • IT Cloud Solutions Architect • IT Support Manager Energetic, strategic, and relatable leader. Skilled at solution-based problem solving & creative methods of motivating teams to exceed stakeholder goals. With 25 plus years of broad experience in utilizing information technology & data to positively impact business success. Recognized for forging alliances across organizational levels – collaborating with corporate and business partners – owning, leading, and mentoring project teams toward a common goal.

CORE COMPETENCIES

• AWS Cloud Architect • Azure Cloud Architect • Cloud Infrastructure Support

• IT Infrastructure Management • IT Support Administration • Cybersecurity Mitigation

• Risk Mitigation • Network Administration •. Network Management

• Vulnerability Management • Database Administration • Team Leadership

• Software Deployment • Process Improvement • User Support/ Instruction WORK HISTORY

EDSAL MANUFACTRURING – Chicago, IL June 2020 – July 2021 IT Operations Administrator, Senior

Was recruited to work with the company to help turn-around the IT department. Collaborated in modernization of manufacturing & plant systems to harness cost savings and improve efficiency, maximizing returns.

• Supervised IT Support System & staff, targeting a 95% response satisfaction rate.

• Lead architect on the IT on-prem infrastructure conversion and modernization to Microsoft Azure Cloud service. Completing project on time and within budget.

• Implemented cloud-based Microsoft Azure; Infrastructure-as-a-Service (IaaS) platform.

• Implemented & trained users in cloud-based Microsoft Office 365 Enterprise, SharePoint, Teams & utilization of these resources for remote work collaboration & productivity enhancement.

• Architected and led the implementation of PanatrackGP Warehouse Management System, bring order to the entire plant manufacturing, sale to shipping processes.

• Trained department heads of Manufacturing, Shipping, Receiving & Traffic departments in how to use the new Warehouse Management System.

• Led the Electronic Data Interchange (EDI) system enhancement for Purchase Orders, Billing & Shipping resulting in 46% reduction in fines and penalties.

• Architected & implemented ERP upgrade to Dynamics GP 2018 on schedule.

• Participated in the overhaul of Enterprise IT security & recovery following major ransomware attack. Page 2 of 3

CEDAR LAKE MINISTRIES – Cedar Lake, IN. (June 2014 – June 2020) Director of IT & Business Operations

Led & motivated an organization of 90+ professionals. Oversaw the Business & Finance, Information Technology, Maintenance & Operations, Programs, Food Service & Hospitality divisions of the organization. Led the modernization of buildings and expansion of profit centers. Responsible to hire, supervise, and set goals for the managers of each division. Grew by average of 18 % annual revenue growth.

• Architected & migrated the organization’s financial database to a cloud-based Software as a Service (or SaaS) provider gaining improved reliability, cost saving & improved efficiency and meeting oversight compliance.

• Migrated office productivity software suite to Google’s cloud-based G Suite Business Solution.

• Led the overhaul of the organization’s IT & AV Infrastructure, Telecom & software systems that resulted in 32% uptick in customer service evaluations a result.

• Implemented robust firewall hardware, network Intrusion prevention systems (IPS) & network security tools

& antivirus software to shield, monitor & provide IT assets protect & security.

• Migrated the organization’s customer & event database to a cloud-based Software as a Service (or SaaS) provider gaining improved reliability, cost saving & improved efficiency.

• Oversaw the contract negotiations, expansion and renovation of a $3M facilities project. Completed on time, within budget, and boosted guest housing capacity by 30%. CEDAR LAKE MINISTRIES – Cedar Lake, IN. (Jan. 2010 – June 2014) Director of Information Technology

Collaborated with municipality to spearheaded initiative with utility provider to bring broadband internet service to township & local schools. Created & managed municipality services for a mixed-use lakefront conference & retreat complex with 74 homes. Was the primary point of contact with financiers and bank officials. Supervised and hired 9 key staff, 6 in business services and 3 in IT.

• Designed & built a 180-acre wide community Wi-Fi network at 29% under proposed budget.

• Migrated municipality from on-premises infrastructure to Microsoft Azure non-profit “Infrastructure as a service (IaaS) program. Saving 36% per year in hardware and server costs.

• Modernized storm drains, roads, and electric power grid by finding the best competitive bid which finished on time and 3% under the $1.7M budget.

• Led group of consultants, attorneys, accountants, & land surveyors – through the county and state bureaucracies to create a PUD lake front subdivision of 74 cottages on 100 acres of land. CEDAR LAKE MINISTRIES – Cedar Lake, IN. ((Feb. 2001 – Dec. 2009) Finance & Information Manager

Oversaw general accounting processes of the organization. Supervised payroll and billing. Compiled financial reports for executive director and board of directors.

• Upgraded antiquated financial software to QuickBooks which freed up staff to provide better customer service as well as a more accurate, versatile, and transparent reporting system.

• Modernized payroll system that accurately processed hours worked, creating accurate paychecks that reduced tension and created more trust between managers and subordinates.

• Created interest in bankers for investment of new, attractive homes on the cottage property by giving them a predictable and structured financing relationship that did not exist prior.

• Created financial reports for Board of Directors that brought clarity to financial landscape. Continued…

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EDUCATION & TRAINING

Degrees:

1. Master of Science, Cybersecurity - Arizona State University. (Ongoing). 2. Computer/Information Technology Management - Purdue University Indiana: (2008 – 2011). 3. Bachelor of Science in Geology – University of Jos – Jos, Nigeria (1991) Professional Certifications:

4. Amazon Web Services (AWS); Certified AWS Solutions Architect Professional. (2021). 5. Microsoft Azure; Certified Azure Solutions Design Architect Professional AZ-304. (2021). 6. CompTIA, CompTIA Network+ N10-008 Certified. (2021). 7. CompTIA, CompTIA Security+ CE SY0-601 Certified. (2021). 8. EDI, Electronic Data Interchange Certified. (2021). 9. Advance Microsoft Office, Microsoft Power BI, Power Automate, SharePoint & Teams, Outlook Skills. (2020). 10. 85 hours + of Microsoft 365 Enterprise Software-as-a-Service (SaaS) platform training. (2019). 11. 45 Hours Microsoft Server/ Azure & Active Directory Training – Cloud Academy (2018). 12. Experienced in Zendesk, Freshdesk user/ customer support software. MENTORSHIP

• Instructor (pro bono): Nasarawa State University, Nigeria (since 2018): CIS 118 - Introduction to IT Infrastructure. Providing remote college instruction to West African students.

• Instructor (pro bono): Kuru Polytechnic, Kuru, Nigeria (since 2018): CIS 218 - Introduction to Information Technology Infrastructure. CIS 320 – Virtual Operation Systems Providing remote college instruction to West African students.

• Volunteer: Alliance for African IT Infrastructure (Since 2014) https://www.empowerafrica.com/internet-infrastructure-in-africa/

• Board Member: Girl Child Concerns (GCC). (Since 2018) Rehabilitating Victims of the Boko Haram Nigerian terrorist group. https://www.girlchildconcerns.org/leadership/

• Partner: Doing Good Work in Africa (DOWA) (Since 2019) https://www.dowafrica.org Connecting student interns to organizations doing good scalable, and impactful work in Africa. SKILL SET SUMMARY

Cloud Architect, Amazon Web Services (AWS Solutions Architect, certified professional), Business Continuity Planning, Cloud Infrastructure & Services, Cloud Architecture, Cryptography, Cyber Forensics, Data Security, Disaster Recovery Planning, Electronic Data Interchange (EDI). Firewall Configuration, FreshDesk Ticketing System deployment and administration. Zendesk deployment and administration, IT Service Management

(ITSM), Infrastructure-as-a-Service (IaaS), Internal Controls, Intranet and Extranet design & development, Inventory Management, IT Infrastructure/Design, IT Operations Management, IT Strategy, IT Security, IT Technical Support, Knowledge Repositories, MAC-OS, iOS, iPad-OS, Microsoft Exchange Administration, Microsoft Office 365 Software as a Service (SaaS), Microsoft Power Apps, Network Administration, Network Security, Process Improvement, Project Management, Risk Management, Security Configuration, SharePoint Administration, Staff Training/ Development, Team Leadership/ Motivation, Threat Analysis, Threat Detection, Vulnerability Management.

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