INGRID V. CINTRON

Customer Service

**** ****** **** #*** - *********, FL 33896

adpswa@r.postjobfree.com

863-***-****

Objective

Passionate customer service personnel with over four years of experience in a fast-paced environment looking for an opportunity in a thriving work environment. Skilled in handling a wide range of activities such as politely receiving calls, listening to customers’ complaints and professionally handling them, recording customers’ data, documenting their concerns, and offering an excellent service.

Work Experience

Air-CON, Inc. - (02/2015 - 02/2018)

Bayamon, Puerto Rico

Front Desk

-Greet and welcome clients and visitors and create a positive first impression of the company.

-Answer incoming phone calls and return missed calls, respond to voicemails and emails and distribute incoming mail.

-Maintain office organization by cleaning and organizing office daily and checking office supply inventory weekly and re-ordering supplies as needed. Ronald Kuilan Salon - (01/2019 - 11/2021)

San Juan, Puerto Rico

Receptionist

-Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival

-Booking and confirming appointments via phone and email

-Processing transactions (cash and credit cards) and issuing receipts Education

HIGH SCHOOL DIPLOMA

Rexville High School

Education

Universidad Central De Bayamon

Languages

Spanish - (Advanced)

English - (Intermediate)

Skills

Microsoft Office - (Advanced)

Linkedin

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