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William Floyd Customer Service

Location:
Port Jefferson Station, NY
Posted:
January 02, 2022

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Resume:

BRITTANY BALL

** ********* *****

Mastic Beach, NY 11951

631-***-**** – adpsvh@r.postjobfree.com

EDUCATION

St. Joseph’s College- Patchogue, NY - B.A, Psychology, GPA 3.5, Current – Graduating 12/21

Suffolk County Community College -Selden, NY - Associates in Arts, GPA 3.2, 2019

William Floyd High School – Mastic Beach, NY – Regents Diploma, 2017

HONORS

Dean’s List – 2017-2019

EXPERIENCE

M&M Market– Moriches, NY

Store Manager – 2015 to Present

●Manage daily deli activities of employees to improve sales performance.

●Supervise employees in various duties such as packaging, customer service and operating counters.

●Manage product storage, maintenance and rotation activities to avoid any damages or spoilages.

●Schedule and assign works for associates on daily basis.

●Interact politely with clients while solving problems related to sales, dissatisfied service and issues regarding store operation.

●Operate all food preparation machines and equipment.

●Receive, unload and stock the food items.

●Ensure that facility is maintained neat, clean and safe.

●Assist in interviewing, hiring and training associates.

●Provide training to staff on company policies and sales guidelines.

●Respond to queries and complaints from both customer and employee.

●Ensure employees follow company policies and store rules.

●Coordinate with employees to operate the Deli store to achieve sales goals.

●Develop sales promotion programs to attract more customers.

●Ensure that products are properly labeled with prices and dates.

VOLUNTEER

Mastic-Moriches-Shirley Community Library – Mastic, NY

Tutor - 2021

●Provide subject-specific content to help students through in-person and virtual learning environments.

●Create a professional and welcoming environment to assist with homework and reading activities.

●Use active listening strategies to allow student to determine content and pace of tutoring.

●Utilize feedback and reflection to improve practice

●Recognize the different learning styles and student preferences

SKILLS

Highly proficient with Microsoft Office Suite Products.



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