Activity Coordinator Events Manager
Resume:
Zachary P. Weissman
**** **** *** ***** *******, Washington 98108 Telephone: 206-***-****
Email: **********@*****.***
An ability to speak professionally and empathetically with persons, while applying logic and consideration throughout the discourse and in resolving the problem at hand. This ability gained in the professional experience detailed below. Listening to persons' needs, communicating with them as to how and when these needs can be met, being direct yet accommodating, respecting no and yes, and being persistent and patient in following through on a process. These skills were all gained over training and experience in my professional settings.
Professional Experience
MERRILL GARDENS [senior living]
Seattle, Washington
Activity Coordinator (9/2019 - 4/2021)
Scheduled, organized, and executed a diverse array of activities for seniors, at this senior living facility. Put on concerts, golf putting, gameshows, language lessons, readings, and more activities to keep residents mentally and socially engaged. This was especially important to maintain social and mental health during covid quarantine measures, in which we offered even more personal service in coming to their rooms, for activities and personal requests.
Reference: Supervisor Rachel Simon
BENNETT'S [restaurant], Mercer Island
Washington
Waiter (11/2015 - 12/2018)
Applied customer service skills, efficient task handling, and clear communication with customers on issues and requests. Earned tips and praise due to my congeniality, exuberance, and diligence.
Reference: Manager Emma Devan
ESSENCE WINE, Seattle (Capitol Hill)
Manager and Co-Owner (01/2012 - 8/2015)
Wine shop in eclectic Capitol Hill neighborhood. Offered wines by bottle and by glass. A diverse array of events to attract persons into the store, and keep persons entertained; Music events, tasting events, game nights, dance nights. So a concerted effort to engage and continue engagement with customer base.
OLDE WINE STORE, Mercer Island, Washington (01/2010 - 12/2011)
Wine Steward and Events Manager
Instrumental in providing unsurpassed levels of customer service to clients of this wine-focused boutique offering an outstanding selection of domestic and global wines. Applied advanced expertise to select collections of wines to open and make available for sampling each day. Answered customer inquiries regarding types and availability of wine, suitable food pairing, and special events. Orchestrated the successful planning and execution of special events designed to capture the interest of prospective clients and drive revenue and store traffic.
WEINE, Berlin, Germany (08/2007-10/2009)
Co-Owner
Pioneered the launch of this highly successful purveyor of fine wines, featuring a diverse selection of Italian and Mozambican bottles. Leveraged superior subject matter knowledge and interpersonal skills to initiate, nurture, and close sales for wine and accessories. Provided prompt and informative guidance to customers with questions regarding wine pairing, types, availability, and other recommendations.
MORGENLAND RESTAURANT, Berlin, Germany (07/2006-07/2007)
Server
Tasked with ensuring the superior quality of the customer experience for this well-regarded restaurant serving a diverse array of European cuisine. Leveraged superior food service expertise to greet customers, explain kitchen specials, and answer inquiries regarding food preparation and allergy concerns. Instrumental in ensuring the timely and accurate fulfillment of customer food and drink orders and the proactive satisfaction of all customer needs during the lunch, dinner, and brunch service.
UNIVERSITY OF WASHINGTON, Seattle, Washington (05/2003-05/2006)
Student Librarian
Fulfilled a critical role providing informed responses to student inquiries regarding the location and availability of books, periodicals, and other media. Tasked with organizing shelves, maintaining a quiet and orderly environment, and executing administrative responsibilities as required. Engaged in extensive discussions with staff to develop strategies to strengthen and develop the curriculum and overall quality of the customer experience.
Education
UNIVERSITY OF WASHINGTON
Bachelor of Arts Degree in Anthropology and History
Washington State Real Estate License
(since 5/20/21)
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