Christiane NGONGANG NGANGMENYI

Curriculum Vitae

Tel : 052*******

Email : adpssv@r.postjobfree.com

Adress : Al Barsha 1 Dubai

Nationality : Cameroonian

RECEPTIONIST/ADMIN

STUDIES AND TRAININGS

●January 2021 : Basic life support Certificate at Eatimad Training Institute, Dubai

●November 2018 : Customer service & Admin training with Saham Life Insurance Cameroon

●2013 : Bachelor Degree in Nursing at Saint Louis Institute of Health and Biomedical Sciences, Bamenda

●2012: Higher Professional Diploma in Nursing at Saint Louis Institute of Health and Biomedical Sciences, Bamenda

●2009 : Baccalaureat A4 in Ekounou lycee, Yaounde

PROFESSIONAL EXPERIENCES

●February – December 2021 : Receptionist for Grandeur Royal Hotel in Al Barsha 1, Dubai

Duties

Greet all guests and assist them with check-in and check-out.

Responds to all guest questions and requests.

Answer and forward phone calls.

Manage guest bookings and reservations.

Keep the workspace orderly and neat.

●December 2018 - December 2020 : Admin Receptionist for Luxtral Hotel, Yaounde

Duties

Welcome and greet guests.

Answer and direct incoming calls.

Inform guests of hotel rates and services.

Ensure proper room allocation after booking.

Register check-in and check-out.

●May 2016 - November 2018 : Medical receptionist for 'Clinic le Jourdain' Yaounde

Duties

Welcome and direct patients/clients in a friendly and courteous manner.

Schedule meetings and appointments for doctors, and other health care professionals

Answer and transfer phone calls and emails.

Maintain records and accounts

Maintain a smooth working environment

●January 2015 - April 2016: Administrative assistant at 'pharmacie de l' Esperance, Abong-Mbang, Cameroon

Duties

Perform consultations

Register Sales on cash register by scanning items and totaling customers purchases

Answering patients/clients inquiries and questions on their health and the medications

Using computer systems to generate stock’s lists and labels

Check for needed medications and order from laboratory

Pre-packing, assembling and labeling drugs

●July-September 2014 : Intern Staff nurse at Essos Hospital Centre Yaounde in the medical unit

Duties

Administer medications (orally, intramuscular, intravenous, subcutaneous, and subdermal) as prescribed

Set up Intravenous line

Set up and control blood transfusion

Feeding patients by Nasogastric tube

Assist in insertion of urinary catheter and Nasogastric tube

Monitor patients vital signs

Plan, implement and evaluate patients care

Record daily activity

●March-June 2014: Intern Staff nurse at Essos Hospital Centre Yaounde in the emergency unit

Duties

Welcome patients and administer first care (cardiopulmonary resuscitation, Oxygen Therapy…)

Consultations

Wounds suture and plasters

Set up intravenous line

Administrer medications as prescribed

Monitor patients vital signs

Evaluate patients care and transfer to medical unit or refer to the most appropriate hospital

SKILLS & ASSETS

●Empathy, Patience & Conflict resolution skills

●Multilingual skills (English,French and German)

●Customer service orientation

●IT, web and Microsoft Office skills

●Attention to detail

●Efficient & Accurate

●Ability to multitask with ‘’Can Do’’ attitude and prioritizing

●Apt with POS terminal (Point of Sale) and office

●Ability to work under pressure

Good written and verbal communication skills

LANGUAGES

●English : Fluent with Full Professionnal Skills

●French : Fluent with Full Professionnal Skills

●German : Intermediate

Work Status

Availability : Ready to join asap

Visa Status : Visit Visa

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