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Customer Service Sales Manager

Location:
Naihati, West Bengal, India
Salary:
Negotiable.
Posted:
January 02, 2022

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Resume:

Curriculum Vitae

Subhadeep Bhattacharya

**-**** **** **** ; Po-Bhatpara ; Dist- 24 pgs (N), West Bengal-743123, India

+91-983*******

adpssi@r.postjobfree.com Male

Married

Sales, Marketing & Business Development Professional

26th May, 1977

Passport No : J1025675 (Validity : 28/11/2020)

Accomplished Sales, Marketing and business development executive with 18+ years of experience in driving marketing strategies and capitalizing on opportunities that have led to significant growth

Able to deliver results that position organizations for immediate and long-term growth .Skilled presenter, shrewd marketer, and confident team leader with recognized strength in forming tough, sustainable executive-level relationships .Competent change representator with advanced problem solving and communication skills .Understands both macro picture of market issues and minute details necessary for successful business solutions. An out of the box thinker in emerging providing marketing strategies which leads to profitability of the organization; Goal-driven

Sales & Marketing: Handling the marketing and sales operations for achieving increased growth & profitability. Rendering advice to clients to facilitate effective decision making to meet their Business requirements.

Business Development: Identify and implement strategies for building team effectiveness by promoting a spirit of cooperation between team members. Identifying prospective clients, generating business from new accounts & developing them to achieve consistent profitability.

Team Management: Leading & monitoring the performance of team members to ensure efficiency in sales operations and meeting of individual & group targets

Channel Management: Define specific goal for each channel, construct policies, gain efficiency and maintaining brand consistency across channel segment

Relationship Management: Supervise the policies and procedures employed to ensure good level of customer care.

Presently working as an ASM for NORTH EAST based in Guwahati for the brand E Calorie Mobile accessories since Feb 2020 and still continuing…..

Worked as an ASM Bengal and Sikkim in a mobile accessories brand named GIZMORE

from Jan 2019 to Dec 2019.

Job Profile :- Developing the Retail & Distributor network to generate the business from the region .

Area covered :- Kolkata; North Bengal; Sikkim etc .

PEBBLE Mobile Accessories

RSM (East & NorthEast India) Sept 2017 till Dec 2018

Manage and develop channel partners to maximize growth and revenue and responsible for marketing of Skull Candy Headsets, B/T speakers & other devices in East India.

Strategize the long term business directions of the region, to ensure maximum profitability in line with organizational objectives

targets with a view to optimize revenue by organizing sales promotional activities such as campaigns and events and other branding activities as a part of brand building and market development effort

Maintain liaison with big retail & wholesale partners for order & payment collection Supervise overall secondary & primary sales of lifestyle products .

Handle & manage sales & marketing operations across the assigned area and devising business development strategies, studying the elements in sales promotion plan while considering customer preference to drive business volumes.

Design the strategy that fulfill the objectives

Gained ample exposure across handling sales & marketing operations of Skull candy Headsets ; igo products and executing innovative sales and marketing strategies to acquire and retain reasonable marketing share in competitive scenario.

Competently maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving their problems & concerns for referral & repeat business

Keeping track of inflow & outflow of funds to ensure optimum utilization of available funds; also monitoring outstanding dues, monitoring credit period & overdue payments, assessing the problems in the way of collection of payments to assist the company in timely collections

Deft reviewing & interpreting the competition & market information to fine-tune strategies whilst identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability and enhance revenue.

Maintain liaison with big retail & wholesale partners for order & payment collection Supervise overall secondary & primary sales of lifestyle products .

Handle & manage sales & marketing operations across the assigned area and devising business development strategies, studying the elements in sales promotion plan while considering customer preference to drive business volumes.

Design the strategy that fulfill the objectives

Gained ample exposure across handling sales & marketing operations of Skull candy Headsets ; igo products and executing innovative sales and marketing strategies to acquire and retain reasonable marketing share in competitive scenario.

Competently maintaining highest standards of customer service giving preference to customer satisfaction & promptly resolving their problems & concerns for referral & repeat business

Keeping track of inflow & outflow of funds to ensure optimum utilization of available funds; also monitoring outstanding dues, monitoring credit period & overdue payments, assessing the problems in the way of collection of payments to assist the company in timely collections

Deft reviewing & interpreting the competition & market information to fine-tune strategies whilst identifying prospective clients, generating business from new accounts and developing them to achieve consistent profitability and enhance revenue.

Employer II M/s. Brandeyes Distributors Pvt. Ltd. ( SKULLCANDY) May 2016 to July 2017 Designation Area Sales Manager (East & North East India)

Responsibilities Managed the business and achieve sales targets in given territory by developing the market for Rock Accessories mainly in I-phone and other Smart Phone Accessories in East India Market.

Performed and monitored different promotional activities to increase sales

Developed healthy environment amongst the team members, direct customers

Ensured that sales rise and the general service and customer service is improved

Trained, developed & mentored cross-functional teams by setting higher expectations and initiating individual member accountability

Drove business growth through identification & penetration of new market segments for attainment of targets with a view to optimize revenue

Prior Experiences

Employer III Designation

Go lifestyle Retail Pvt Ltd ( Rock)

Feb2015 – May2016

Territory Sales Manager

Employer IV Designation

MB Accessories Pvt Ltd

Nov2011-Nov2014

Territory Sales Manager

Employer V Designation

Employer VI Designation

Salora International

May2010-April2011

Territory Sales Associate

Ingram Micro India Ltd

August 2007-May2010

Associate Sales

Employer VII Designation

Hindustan Pencils Ltd Jul2003-Aug2007

Sales Representative

Employer VIII Designation

Strange Fashions Pvt Ltd April2001-Mar2003

Sales Personal

Employer IX

Chandra”s Chemical Ent Ltd Oct1996 - Jun1999

Sales Trainee

Educational Qualification

Computer Skills

Bachelor's of Commerce-Dr. B.R. Ambedkar University [Agra]-India-1998

MS Office, Excel Sheet and Internet Skill

Subhadeep Bhattacharya

(

Personal Information

Name Address Mobile Email Gender

Marital Status Occupational Field

D.O.B.

Summary

Key Strengths

Work Experience

Employer 1

Designation

Responsibilities

1.Market Research ■ Client Need Analysis ■ Marketing Program Development■ Strategic Planning

1.Business Strategy ■ Channel Sales ■ Customer Relationship Management■ Negotiation

2.Sales Management ■ Sound Analytical Skills ■ Budgeting & Forecasting ■ New Business Development



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