Gas Station Customer Service
Resume:
Jenna Lucas
Valrico, Fl *****
adpskl@r.postjobfree.com
SKILLS
I have been working since I was sixteen in customer service and solving problems. Every job I have worked I have moved up in rating. In the workplace, I make sure I do my best work from beginning to end while working whenever I can. In the work field I always give my all and train myself to do better than the day before. I am looking for a job that turns into a career or where I have opportunities to move up into the fields. EXPERIENCE
Merry Maids, East Tampa - Captain Housekeeper/Supervisor July 1st 2019 - current
● Detailed cleaning from top to bottom
● Driving for the company from house to house
● Speaking to customers at home giving 100% guarantee satisfaction
● Working Monday thru Friday 7:30am to 5pm
● Working alone on busy days or having a co worker, who I double check their work and make sure they are doing their job
● Taking cash or checks from customers
Wendy’s, Dallas,Georgia and Big Ben area in Gibsonton, Florida - Team Member to Night Shift Manager
May 28th 2017 to June 28th 2019
● Worked 40-60 hours a week
● Completed truck orders
● Made the schedule
● Trained new employees
● Worked as cashier, grill, sandwich maker whichever was needed
● Made sure the store was cleaned and stocked every shift
● Critical thinking
Marriott Courtyard, Kennesaw, Georgia- Housekeeper to Front Desk March 5th 2018 to April 28th 2019
● Worked 8:30am to 5pm at least five days a week
● Work normally alone and would help co-workers when finished first.
● Moved up to the front check in after three months of working here.
● Did check ins and check outs
● Helped with scheduling and with the kitchen when was slow in the mornings
● Stopped working here because I moved to Florida and worked at Wendy’s as well
TurboTax Online Job- customer service
January 21,2020 to April 14th,2020
● Part-time job for tax season
● Worked 7am to 3pm - 4pm three to four days a week
● Took care of customer questions on taxes and complaints about the website
● Type 35-40 words a minute
● Spoke to customers on the phone
Kroger, Dallas, Georgia- courtesy clerk to gas station clerk October 25th 2015 to May 27th 2017
● First job started when I was sixteen
● Started as bagging and doing carts in the parking lot
● Worked after school and weekends
● Once I turned eighteen, went outside to the gas station where I took care of customers alone
● Did safe drops and counted the safe at the end of the night
● Did lottery tickets sells and counted
● Stocked cigarettes, snacks and drinks
● Cleaned gas station pumps
EDUCATION
North Paulding High School, Dallas, Georgia
August 1st 2013 to May 27th 2017
● Graduated in A,B honor roll
● 3.5 GPA
Skills
● Computer savvy
● Strong written communication
● Time management
● Adaptability
● Problem solving
● Organization
● Public speaking
● Critical thinking
Professional Experience
● Eric Lamore, Manager at Kroger
● Kim Key, General Manager at Wendy’s
● Justin Jones, Manager at Marriott
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