** ********* ****

Hattiesburg, MS *****

601-***-****

adpsk4@r.postjobfree.com

KRISTY PAULI

OBJECTIVE Office Manager with 25 years of experience in dental clinics. Automotive BDC Representative with 2 years of experience in generating sale leads. Looking to leverage my experience in sales and management as an Office Manager with a company I can grow with.

SKILLS &

ABILITIES

Strong customer communication and interaction skills. Multitasker with phone and computer experience. Creative in marketing, sales, customer service and product knowledge to generate sales. Organizational skills and experience in managing office and sales team.

EXPERIENCE BDC REPRESENTATIVE, PINE BELT MOTORS CHRYSLER, DODGE, JEEP AND RAM December 2018 – August 2020

Corresponded through phone, email and text with customers to assist with questions and inquiries regarding products available and schedule appointments. Generated reports, managed and organized daily tasks, worked spreadsheets and completed all necessary forms and financial documents to close deals. OFFICE MANAGER, JENNIFER INGELS HUGHES, DMD

April 2015 – October 2018

Scheduled appointments, entered charges and insurance information and submitted claims, accounts receivables, accounts payable, ordered supplies, stocked supplies, correspondence with patients and dental specialists and all other responsibilities for a busy dental clinic.

OFFICE MANAGER, VIRGINIA ANGELICO TATUM, DDS

March 2000 – June 2014

Assisted dentist months prior to opening practice with research, purchasing, stocking, and all duties to set up a new dental office. This included all equipment, dental or clerical, and interior decorating of dentist personal office. Scheduling and maintenance of all office related improvements or additions, along with grounds management. All receptionist duties including operation of Dentrix software. BriteSmile research, operation and maintenance. Monthly reports of accounts receivables, collections, recall, production and collections, etc. Consulting with patients regarding insurance, pre-treatment estimates, financial arrangements, policies, and medical history. Payroll semi-monthly for all staff Page 2

members, Federal and State Tax Deposits (calculated monthly and deposited into bank account), Accounts Payable, Accounts Receivable, Quarterly Taxes (compiled all necessary paperwork and delivered to accountant). Ordering and maintenance of all clerical supplies and clerical equipment including Rainmaker, satellite, security, and Casey. Called in patient prescriptions to pharmacies. Management of license, CE hours, renewals, and related dental and/or office related matters. Management of personnel issues, concerns and related matters. OFFICE MANAGER, HARRY ELLIS GOZA, DDS

February 1993 – February 2000

Operation of computer software NDC. Scheduling of appointments for dentist and hygienist. Qualifying patients for treatment and financial ability. Management of accounts receivable, mailing of statements, filing, sorting and distribution of all pertinent documents. Correspondence with patients, referring dentists, dental specialists, attorneys, and insurance companies. Charting of fees, necessary notes, medical notes, correct chronological order of documents, insurance reports, and other pertinent information. Filing of all insurance claims along with narratives and issuance of x-rays. Managed all collections, Medicaid, Pre-Treatment Estimates, Financial Arrangements, Promissory Notes, and other documents dealing with finances. Daily deposits and many other duties that required my attention.

RECEPTIONIST, MONTAGUE, PITTMAN & SCHWARTZ

January 1990 – February 1993

Receiving and transferring multiple incoming telephone lines to multiple attorneys, secretaries and legal staff. Organizing and maintaining files. Transcribing dictation and proofing all work for accuracy. Entering hourly time slips in computer. Typing legal documents, letters, correspondence and interoffice memos. Filing, sorting and distribution of mail. Daily operation of copy machine, computer, typewriter and other office equipment necessary to operate a busy law firm.

EDUCATION PETAL HIGH SCHOOL GRADUATE – 1986

UNIVERSITY OF SOUTHERN MISSISSIPPI 1987-1989

CERTIFIED IN CPR – AMERICAN HEART ASSOCIATION

CERTIFIED IN WORDPERFECT – PEARL RIVER JUNIOR COLLEGE -1990

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