Dear Human Resources;

In ****, I graduated from Cal State University, Bakersfield. I received my B/A Degree. I have a major in Liberal Studies and a minor in Child Development.

I worked at Kmart for nine years. I was a cashier that handled customer service and the register. I used the RMU machine to label and stock shelves. I assisted in the main office with paperwork and work related issues on the computer. Our store closed and liquidated, March 2017. Currently, I work for PAL, as a courier that picks-up and delivers specimens of blood and urine to our labs for processing. I worked as a substitute as a Specially Funded Clerk Position, which required me to locate reports and complete the daily attendance through Complete Schools Computer Program. I assisted with new students with their enrollment. I accommodated the teacher as an Instructional Aide in the classroom. This position provided the teacher with my skills to teach students and help with lesson plans. Also, I substituted as the Media and Library Aide for schools in the district.

At Associates Financial Services Company, Inc., I met with customers to evaluate their loan applications and close their loans. I initiated and informed my customers of new financial loans and programs. As a Group Vice President’s Executive Secretary; I arranged meetings, I arranged travel accommodations, and I handled the confidential information for the corporate human resource’s department. I assisted the Group Vice President with the monthly and annual reports.

When, I was promoted to Assistant Manager of one of the branches. My responsibilities included cash deposits, court appearances for delinquent accounts, and I traveled to different customer’s homes to evaluate their home appraisals and to collect on their payments.

During my position as an Insurance Agent with Allstate Insurance Company, I maintained accurate records, files, and other documentation for my customers. Daily, I researched and I handled quotes for new potential cliental. I made cash deposits for customers’ payments. I prepared reports, I handed out brochures and insurance materials to customers, and I assisted with new insurance transactions. I have demonstrated problem-solving skills, organizational skills, and time-management skills. When I am hired, by your company, I plan to provide effective working relationships to the staff, and the customers, in a professional manner. I can provide diversity, dignity, and respect to the customers. Thank-you for your consideration! I hope to hear from you soon. Sincerely,

Ruth Saylor

Ruth M. Saylor

661-***-****

Professional Summary:

Highlights of Qualifications: Productive, loyal, courteous, patient, and organized. Areas of Knowledge and Experience:

Accounts Payable/ Receivable (Billing & Invoicing), Purchasing & Inventory, Monthly & Fiscal Reports, Secretarial & Data Entry, and Cashiering.

Skills:

41 WPM typing speed

Professional phone etiquette

Customer Service oriented

Accurate and detailed

An excellent planner and coordinator

IBM, Apple, Netscape, and Mac Programs

Able to prioritize my workload

Human Resource knowledge

PDF Files

I can compile, sort, and distribute information by data entry

Billing and Invoicing Experience

Knowledge of report analysis, charts, and social media knowledge

An independent worker, while meeting schedule deadlines

Trained in oral and written communication skills

Able to track shipments

Accurate with figures

Computer Knowledge:

Mapics: Order Entry and Inventory, Power Point Presentations, Lotus 1, 2, 3 Spreadsheet & Excel, Complete Schools & Destiny Programs, Batch Controls, Peach Tree, Word Perfect & Microsoft Word, Case Management, and Quick Books. I have experience using RMU and Path Finder machines.

Education:

Bachelor of Arts: Liberal Studies and a minor in Child Development at Cal State University, Bakersfield. High School Diploma: Covina High School.

Previous Work Experience: Courier, Cashier, Instructional Aide, Secretary, Crew Leader, and Assistant Manager.

Work History and Qualifications:

Kmart Store – Cashier, 12/2007 – to Present - 847-***-**** Previously, I was a cashier. I provided customer service. I solicited reward cards and Kmart credit cards. My experience has included training new employees with the register. I have worked as a Pricing Coordinator that priced and labeled merchandise. I have assisted in their Human Resources Department. I provided assistance in the 605 Department that reported loss/stolen items onto reports.

Bakersfield City District Office –As a substitute for the following positions: Instructional Aide, Specially Fund Clerk, and as well as a Librarian/Computer Assistant.

Clerical and Secretarial duties included the following: the inputting information into Complete Schools Computer Program and the attendance inputting for each school.

For the Librarian/Computer Media Assistant, my duties included: the clarifying levels of reading for books in the libraries, the labeling of books, and inputting library books into Destiny Computer Program. The Instructional Aide Position consisted of assisting the teacher with curriculum in the classroom, tutoring children with assignments and their homework, helping students with computers, and creating fun activities with crafts for educational purposes. PFT Roberson Trucking Company – Dispatcher’s Assistant 1993 to 1994 This was a two person office. I wore many hats.

I was a Receptionist, a Secretary, and a Dispatcher. I calculated load rates, and mileage rates.

I handled incoming calls and I provided customer service. Mt. San Antonio College – Auxiliary Assistant – 1990 to 1991 I worked in the Buscar’s Office.

I handled monies for the tuition in the cash cage. I handled auditing transactions, and I balanced figures for daily and month-end reports. I placed final transactions onto Lotus 1, 2, 3.

Allstate Insurance Company-Insurance Agent-1984 to 1986 I was praised highly for selling auto and homeowner’s policies. I provided excellent customer service.

I completed print-outs for potential customers.

I processed and closed policies for new customers. I provided customers with well-timed and professional services. Associates Financial Services Company, Inc. – Customer Service Representative, Executive Secretary, and Assistant Manager 1980-1984

As Customer Service Representative, I provided customer service to all my customers with a helpful and professional manner. I assisted with payments and bank deposits.

I maintained accounts payable and receivable.

I compiled information into a computer to balance my cash drawer, to apply payments, and to process loans. As an Executive Secretary, I was required to correspond with ten area managers and their staff. I typed and I calculated monthly and fiscal reports for accounting records for the financial company. I traveled to different branches with the Group AVP to assist her as her personal assistant. I assisted in training new employees.

I handled confidential information and I handled the personnel records for the corporate office. As an Assistant Manager, I supervised two employees that entailed soliciting for loans, the closure of loans, and the collecting on delinquent accounts.

I made management decisions.