Associate Customer Service/ Professional customer service representati
Resume:
Richard Neiner
**** ******* **, *********, ********* 37036
*********@*****.***
Core Skills & Achievements
- Full drivers license. I have very good customer service skills as well as I can Work a computer. aswell as follow directions or give directions to other employees I can eat a follow or I can lead. Also I am a great sales person.
- I am also self teaching myself Microsoft excel, PowerPoint, word and office To better myself . Also I am trying to learn Italian Also"self teaching " so it's a process. Education
general studies Jan 1999 - May 2001
Dickson County high school, Dickson TN 37055
High school basics,math, English, science, health and the other core classes that were taught and required to graduate.
Employment
Front desk associate Feb 2021 - Present Day
Fairfield Inn And Suites by Marriott, 147 gum branch rd. Dickson TN,37055 I started in housekeeping and worked my way up to front desk associate customer service is really all I've known all my lifeTo me the customers are not just customers they are friends guests and someone That is worth knowing.
Main activities and responsibilities:
- dealing with bookings (by phone, e-mail, letter, fax or face-to-face)
- welcoming guests and completing arrival and departure procedures
- choosing rooms for guests and issuing keys
- preparing customer bills and taking payments
- taking and passing on messages
- dealing with special requests from guests
- providing information about the hotel and locality
- dealing with customer complaints and problems
Applicable skills:
- high levels of accuracy and attention to detail
- good problem solving skills
- strong customer service skills
- friendly and professional telephone manner
- able to adapt to different guests
- patient and tactful
- able to stay calm under pressure and look after several things at once
- comfortable with the use of computerised technology
- methodical approach to my work
- excellent written and spoken communication skills Someone once told me that I could walk up to a complete stranger on the streets and start a whole conversation with him in another life by the end of it that's what makes me a good customer service person. Store Manager Aug 2020 - Feb 2021
subway, Charlotte Tennessee, 37036
I was to see the day today operations of the store make schedules count draw down make deposits in order our inventory for the week the week as well as deal with any customer complaints. Main activities and responsibilities:
- keeping staff motivated in order to provide the highest standards of service
- organising shifts and rotas
- making sure that all staff are fully trained
- managing stock control and budgets
- running the business in line with strict hygiene, health and safety guidelines Applicable skills:
- strong customer service skills
- able to communicate clearly with others
- good team-working ability
- able to keep calm under pressure
- well organised and methodical approach
- able to manage the health, hygiene, safety and security of the workplace Interests
In my spare time, I enjoy animals/pets/dogs, antiques, astrology, billiards, blacksmithing, bowling, bringing food to the disabled, candle making, casino gambling, chess, coin collecting, collecting, collecting antiques, collecting swords, computer activities, cooking, cosplay, crafts, crochet, cryptography, dancing, do it yourself (DIY), dodgeball, dominoes, driving, dumpster diving, eating out, educational courses, electronics, equestrianism, fish keeping, fishing, foreign language learning, fossil collecting, gambling, games, gaming
(tabletop games and role-playing games), garage saleing, gardening, genealogy, home repair, horse riding, illusion, internet, knife making, knife throwing, learning a foreign language, learning an instrument, learning to pilot a plane, learning to play poker, listening to music, magic, musical instruments, people watching, photography, playing music, playing musical instruments, poker, reading, relaxing, rescuing abused or abandoned animals, roller skating, singing, sleeping, socializing with friends, sudoku, swimming, texting, treasure hunting, TV watching, video games, watching movies, warhammer, web surfing and woodworking. I very keen on learning all that I can about what interests me. Or what I find intriguing and interesting. Referees
Trina Wynn
Fairfield Inn And Suites Management
147 Gum Branch Rd
Burns
United States
37029
United States
e. ********@*****.***
t. 615-***-****
t. 615-***-****
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