Assurance Tester Security Administrator
Resume:
Scott L. Passik
Levittown, New York 11756
Mobile 516-***-****
Work Experience:
Wells Fargo Bank, 2/2021 to present
Business Analyst, EWS
• Reporting and following up on production issues
• Assisting with security changes
MUFG Union Bank, 2/2011 to 1/2021
Associate, Money Transfer Department
Risk Manager, User Support
• Responsible for assisting users in Money Transfer, Compliance Department, Money Market, Letter of Credit, Loan Operations of Money Transfer and Swift systems with day to day operational issues. Using the systems functionality to improve processing rates and create new processes.
• Writing up specifications for changes in the Money Transfer system, scripting test cases and testing software.
• Created and maintained user profiles for all users of the system.
• Support users by investigating and resolving any issues in receipt of messages from Swift, Internal Networks, Fed, CHIPS and Fax.
• Creating MIS reports for management and auditors using SQL, Access and Excel.
• Environment: Microsoft Access, SQL, Global Payments Plus (GPP), Bess Messaging, OVS, FED, CHIPS, SWIFT, Microsoft Office Suite 2010, Symantec products, Vendor management Quality Assurance Tester for GPP (New Money Transfer System)
• Responsible for creating, executing and documenting test cases for new Money Transfer system.
• Created user profiles and roles and managed process of maintenance of these profiles.
• Responsible for management reporting of testing status. Deutsche Bank, 1/1998 to 1/2011
Vice President, Global Institutional Services
Risk Manager, Operations Control & Risk Management
• Responsible for gathering MIS for Global HVP, creation of monthly risk reports and distribution to senior HVP management.
• Created risk-based Control Review Program to ensure audit readiness for the processes within the Americas Message Hub and HVP.
• Created risk testing processes to ensure global staff adherence to Mandatory Time Away Policy. Quality Assurance Test Manager for Messaging Module (MTNA).
• Managed a globally distributed team with locations in New York and Bangalore.
• Responsible for business and operations analysis, test planning and script development for the messaging module for a new Money Transfer application. Messaging products included SWIFT, Telex, EDI and internal proprietary formats.
Global Quality Assurance Test Manager for Global Message Center (GMC).
• Responsible for analysis, testing and technical support of all system upgrades and resolution of application related production outages and incidents. GMC is a group of applications that service the bank with SWIFT and Telex messaging.
• Responsible for creation and execution of test scripts for the introduction of MINT in all four Deutsche Bank global hub Messaging Centers. Mint is a client server application (Windows NT and Sun).
• Responsible for managing and coordinating the testing effort of all hubs to remove any testing redundancy.
• Participated in the testing of COOL, a data archiving application using the banks intranet as a front-end client application for data storage and retrieval.
• Project Manager for all financial industry directed SWIFT format changes.
• Develop test plans and test scripts using Mercury Interactive’s Test Director.
• Preparation, planning and testing of the system upgrades of Intranet communications system.
• Preparation, planning and regression testing of operating system upgrades.
• Preparation, planning and testing of Federal Reserve Bank and CHIPS stability initiatives.
• Coordinated Global Money Transfer Department activities during disaster recovery testing. Union Bank of California International, 6/1994 to 1/1998 International Operations Analyst, International Operations Product Support Unit Provide Analytical support for Letter of Credit, International Money Transfer, Investigations, Reimbursement, Export Bills, and Accounting Departments.
• Project manager for Improvement to Paying and receiving and General Ledger Systems
• Managed Project to install a new L/C issuance process
• Create entitlement standards for all systems in use
• Security administrator for the Fedline system
• Disaster Contingency Administrator
• Resolve day to day system problems
Disc GPD, 3/1993 to 12/1993
Client Support Representative, Customer Service Dept. Provide software support services for Disc users of the Message Processing and Funds transfer application. Including:
• Investigation of software problems in an IBM RISK 6000/UNIX application environment.
• Distribute problem reports to technical staff and customers and monitor the progress of problem through to resolution.
• Interface with management and programmers in the identification and resolution process. Marine Midland Bank, 8/1989 to 3/1993
Assistant Systems Officer, Quality Assurance Dept. Business and Systems Analyst in the Funds Transfer Technology Development Department. This department is responsible for analysis, development and technical support in the resolution of production problems.
• Backup Contingency Officer- Assisted in invoking backup procedures for MMB and Hong Kong Bank’s Funds Transfer Department in the event of a contingency situation.
• Evaluate user requirements and write functional and Technical documentation.
• Write and execute System Test Plans. Support User Acceptance and Unit Testing.
• Provide training to user areas.
• Provide user support including the monitoring and maintenance of system software and enhancements to the software. Provide the identification and resolution of basic hardware and communications problems.
• Maintained the enhancement control system through release of software to production.
• Interface with the New York Clearing House and Federal Reserve Bank of New York and SWIFT on testing and production problems.
Bank of Montreal, 4/1986 to 8/1989
Manager Computer Operations Department, Evening shift 10/1988 to 8/1989
• Managed staff responsible for the daily end of day processing on the Money Transfer system.
• Processed evening delivery of USD checks from the Federal Reserve of BOM’s Canadian corporate customers.
• Processing ledger tickets generated by the computer operations department. Manager, Computer Operations Accounting Dept. 6/1986 to 10/1988 Managed staff responsible for the monitoring of suspense account balances.
• Processed two daily deliveries of USD checks from the Federal Reserve of BOM’s Canadian corporate customers.
• Responsible for report distribution and liaising with other BOM departments for system related problem resolution.
Funds Transfer Investigations Task Force 4/1986 to 5/1986
• Elected to management team assigned to assist Funds Transfer department in reconciliation of user inquiries due to a systems failure.
Chase Manhattan Bank, 6/1982 to 4/1986
Manager Middle East/ African service production center 6/1985 to 4/1986 Managed a staff of ten people who processed Middle East African Bank to Bank Reimbursements, Swift & Unformatted money transfers and International Demand Deposit Services. Also responsible for staff reviews, departmental budgets and MIS reporting.
Customer Service Training Program 2/1984 to 6/1985 Elected to the bank’s newly established training program for management development and customer service awareness. During the course of this program I held unit manager positions in:
• Letter of Credit Department
• Bank to Bank Reimbursements Department
• International Money Transfer Department
Investigator, Letter of Credit Department 6/1982 to 2/1984
• Supported management in the resolution of critical issues in the Bank to Bank Reimbursement Inquiry Department. Assisted the supervisor in the review of completed correspondence to ensure accuracy and quality.
Education:
Brooklyn College 6/1982 Bachelor of Arts, Degree in Economics and Accounting. References Furnished Upon Request
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